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LightInTheBox
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Clothing & Fashion/Clothing/Wholesale Clothing
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LightInTheBox

lightinthebox.com
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Overview

LightInTheBox has a rating of 4 stars from 13,646 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Yoldi S.
Nebraska
1 review
0 helpful votes
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Cathedral Wedding Veil
May 26, 2016

It was exactly like the picture and was what I was expecting...
Beautiful and good quality...

Date of experience: May 23, 2016
Ron Q.
Georgia
1 review
0 helpful votes
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The Pants
August 28, 2023

The pants are good quality. They fit good and stretches to fit right.

Date of experience: August 28, 2023
Cynthia Y.
Wisconsin
1 review
0 helpful votes
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Dress is fine
August 25, 2023

Purse is wrong color i need to return. How do i do that?

Date of experience: August 25, 2023
Barbara B.
Canada
3 reviews
0 helpful votes
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Gifts for wife
December 20, 2023

No problems - fast delivery - all is good. Keep the faith.

Date of experience: December 20, 2023
Victoria B.
Sweden
1 review
0 helpful votes
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I like the side very good company
December 3, 2022

My experience was ok I god my order in time and it was what I wanted

Date of experience: December 3, 2022
Silvia Y.
Florida
1 review
0 helpful votes
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Yoga Socks
September 5, 2023

I love these socks. I always order extra and give them away. I want everyone to enjoy these socks.

Date of experience: September 5, 2023
Faleh A.
Saudi Arabia
1 review
0 helpful votes
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Good
December 5, 2023

Low quality low price will find inside lightinthebox

Date of experience: December 5, 2023
William P.
New York
1 review
0 helpful votes
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Poor sizing
December 20, 2023

Consistently inaccurate sizing issues and little ability to rectify. Don't recommend

Date of experience: December 20, 2023
LightInTheBox F. — LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102235605 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Karen J.
Canada
1 review
0 helpful votes
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Personalized blankets
November 10, 2023

They are perfect. They are so soft and my grandchildren are going to love them

Date of experience: November 10, 2023
Daniel L.
Germany
1 review
0 helpful votes
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Great Service
December 20, 2023

They have a lot of products, the service is great and fast

Date of experience: December 20, 2023
Bobby K.
Illinois
1 review
0 helpful votes
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Great
December 8, 2023

I love it and it is so comfortable and very festive

Date of experience: December 8, 2023
Destiny U.
Missouri
1 review
0 helpful votes
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Looks like a Costume suit
March 14, 2023

It looks like a costume didn't like it at all. But it came just on time.

Date of experience: March 14, 2023
MANUEL C.
Spain
1 review
0 helpful votes
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UNA PAGINA MUY INTERESANTE
September 25, 2024

Artículos muy utiles con una muy buena relación calidad / precio

Date of experience: September 25, 2024
Manuela T.
Portugal
2 reviews
0 helpful votes
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Strap
October 8, 2021

It was exactly what I wanted and it was delivered faster than I expected.
Thank you

Date of experience: October 8, 2021
alice G.
Belgium
1 review
0 helpful votes
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Very good, a bit longer than expected though
October 18, 2022

Good and fast delivery, good product. I would recommend

Date of experience: October 18, 2022
hidde M.
Netherlands
1 review
0 helpful votes
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Nice
April 12, 2023

Nice to choose clothing. A big range to choose.
Quick respond and sending.

Date of experience: April 12, 2023
Dimitra K.
Greece
1 review
2 helpful votes
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Great customer service!
October 1, 2014

Great customer service! Very helpful! Thank you very much!

Date of experience: October 1, 2014
Henna I.
Norway
1 review
0 helpful votes
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Order
November 9, 2021

It was really good. I like it. I had a good experience and I would love to Explorer more.

Date of experience: November 9, 2021
Kristine K.
Latvia
1 review
0 helpful votes
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I have bought several items
September 25, 2012

I have bought several items - good prices, good service.

Date of experience: September 25, 2012
Milos A.
Serbia
2 reviews
0 helpful votes
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The shipping was immediate, the service was fast and...
November 11, 2014

The shipping was immediate, the service was fast and the products were great.
Thank you very much

Date of experience: November 11, 2014
991 reviews are not recommended
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.

Business History

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Company Representative

Lightinthebox Feedback
LightInTheBox F.
Typically responds within 1 day
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