Overview
LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
One of the best companies to do business with. I'll be sure to spread the word!
My experience with lightinthebox was a good one because I receive my goods in good condition
I loved the ease of finding everything I want in one call and in good quality
Great price for the quality of the product watch your sizing it's all over the place.
The entire set was a mixture of sizes (not the same size)
I was very disappointed.
The shipping was faster than expected! I ordered two oversize tshirts and the quality was great!
I have ordered the part at 13. April, but i haven't got the order until today.
This is Customer Service Supervisor from Lightinthebox. I would like to help.
From your message, I realized that you referred to your second Order #45185527. I apologize for the shipping delay and all the inconvenience caused. This package has arrived at your local post office on May 3rd and will be delivered very soon.
Tracking link: https://t.17track.net/en#nums=01505284865498&fc=100007
I had conducted new Ticket ID =23476049 in our ticket center to follow up your case and will provide a proper solution to fix up your problem. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Thank you for your cooperation.
From the first moment I saw them, I knew I had to have. Sexy, beautiful, comfortable.
I love light in the box and have been very happy with everything I have ordered
Great items & great seller. You can have complete trust in this seller from my experience.
Sizing are way off on some products.it seems they are putting wrong labels on the product.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 28572361 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
All the items are in good quality when received. It is well packed in good condition.
1 to small... a hassle to return it. Size says 2 xl but maybe a large
I am very happy with my shoes, they are very Nice, its suits me very well
The deliveries can be a little slow. But the prices and the quality of the clothing is very good.
The clothes are very good, very beautiful and look like a photo. I liked a lot
Every time I use the site, I am amazed at the prices, comfort, speed and security
Delay in delivery of the item. But very satisfied with the item. Thank you so much.
This is an incredible online shop, you can buy anything you want, good price, good service!
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- singapore, Singapore, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service