Overview
LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
The wigs looks nothing like the picture. Poor customer service.
I love this site. The stuff they have on offer on this site is cool. Their prices are amazing too!
Fit is perfect but have to wash 3 tines to remove the dye before wearing. Need to iron after wash.
Order this item and it was delivered as promised in the quality and time as stated
Nice stuff good quality so.e times the way the sizes are hard to read make sure to read them right
The images of the shirts they present on the website look ALMOST nothing like the shirts I received. COMPLETE CRAP. DO NOT BUY
Dear customer,
This is Slava, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
For your issue, in order to protect your info and solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Slava,
Customer Service
Shipping was fast, material is well made, I would definitely buy from here again. Thank you.
Goods consistent with the description. I recommend
Not happy that it takes so long to be shipped, and it is so hard to tack.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102288540 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
I would buy more if I knew the credit I had on your books.
Super service bonne communication bon service apres vente
Products are not as per shown and very cheap quality as good as road side product
Very nice to be able to track order all the time. Delivery time is just long.
Interesting products,acceptable prices. Witty remarks on T shirts.
No good reviews return policy not good size chart is not true.was able to get refund
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 101786813 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
A bit slow to ship,but correct.All good.Will try to use it as soon as I can.
The item came here with no damage and it was the same as on the pictures.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102310566 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox