business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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Norway
1 review
0 helpful votes
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Super product
August 5, 2021

Im very pleased with the service and the product ive bought and got from this company.

Date of experience: August 5, 2021
Nevada
1 review
0 helpful votes
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Very Nice Product
September 22, 2023

Smooth transaction, fast shipment, item fits and exact style as in the described in the website,

Date of experience: September 22, 2023
Canada
1 review
0 helpful votes
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Excellent vendor. Highly recommend.
May 9, 2023

The items were exactly what I ordered. The price & quality were very good. Highly recommended.

Date of experience: May 9, 2023
Virginia
1 review
0 helpful votes
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Beautiful swimsuit
May 11, 2023

My order was shipped fast and was just as beautiful as it is in the picture!

Date of experience: May 11, 2023
Finland
1 review
0 helpful votes
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Tuo Black party dresses
May 27, 2023

Side was as informed and prize was cheap. But The quality was exceptional! Very beautiful dresses.

Date of experience: May 27, 2023
Washington
1 review
0 helpful votes
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Very nice product
October 7, 2023

Did very much like the product. But sizes were much smaller for the ones I ordered.

Date of experience: October 7, 2023
Canada
1 review
0 helpful votes
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Items received in good order
January 19, 2024
Updated review

Decent time for products to arrive, I am happy with the results

Date of experience: January 19, 2024

Light in the box review
January 16, 2024
Previous review

I have purchased unique items from light in the box - and have been generally very pleased with the results - I am always reviewing their sales for items

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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Love shopping at light in the box
January 19, 2024

Easy app to use. Love the emails with deals and flash sales

Date of experience: January 19, 2024
Minnesota
1 review
0 helpful votes
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Your size chart is off on it's sizes for coats
January 3, 2024
Updated review

I measured for the coat I ordered came to small in the shoulders

Date of experience: January 3, 2024

Ist time disappointed
December 12, 2023
Previous review

Item looked like a sw ew ater type material,also big can your company get xs sizes

Date of experience: December 12, 2023
California
1 review
0 helpful votes
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Long delivery
January 5, 2024

Takes too long to receive your orders.to receive packages

Date of experience: January 5, 2024
New York
2 reviews
0 helpful votes
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Happy with all purchases
November 7, 2023

Always pleased with the quality of purchases and the quick delivery.

Date of experience: November 7, 2023
Ohio
1 review
0 helpful votes
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My thoughts
November 7, 2023

Over all real good size little off color good picture nice

Date of experience: November 7, 2023
Canada
1 review
0 helpful votes
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Awesome thanks
November 14, 2023

Awesome thanks, great place to shop, lots to look at here.

Date of experience: November 14, 2023
Massachusetts
1 review
0 helpful votes
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Disappointed
November 17, 2023

The color was not nearly as vibrant as advertised.
Very disappointed

Date of experience: November 17, 2023
LightInTheBox F. LightInTheBox Rep
over a year old

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 102030769 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Canada
1 review
0 helpful votes
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Everything I bought as of today has been perfect
January 16, 2024

Delivery date is good and the prices are great. I did nit return anything

Date of experience: January 16, 2024
Belgium
1 review
0 helpful votes
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Tshirt 3D
January 16, 2024

Package received consistent with the photo, nothing to complain about

Date of experience: January 16, 2024
Florida
2 reviews
0 helpful votes
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Music Coat
January 16, 2024

Loved the jacket, many compliments. I would let my friends know about your site.

Date of experience: January 16, 2024
New York
1 review
0 helpful votes
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Good selection
January 16, 2024

Great product, packaged well and delivered on time.

Date of experience: January 16, 2024
Canada
1 review
0 helpful votes
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I got my order on time it was great 👍
January 16, 2024

Everything I order was perfect the right size thank you 😊

Date of experience: January 16, 2024
Canada
1 review
0 helpful votes
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Good
January 16, 2024

Satisfied with product and post order customer service.

Date of experience: January 16, 2024