Overview
LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Received product in perfect condition. Works as described. I
The printing is TERRIBLE, HALF DONE and FADED OUT on THREE. Cannot get past login to request return.
I was always satisfied, but with this ORDER =ONE of the item not at all, the "jacquet" ordered seemed already worned and a bit dirty
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 101915531 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Shirt was packaged nicely, a good price and everything went smooth and timely.
Skilful scammer. 3 items ordered one-off but delivered one item. 'Focus on the cheapest. Karma 4 u!
Dear customer,
This is Bloo, supervisor of customer service, Lightinthebox.
For your issue I have created ticket# 25330706, Would you please login you litb account and reply when you feel free?
Sincerely
Customer Service.
Good.but to enter 50 characters is stupid...;:*#8&_()&_)-$(-_&
Never ever had a problem with LITB in 3 years yes you wait a bit but never over 28 days highly recomended
I bought DVR + 4 cameras IR cables included: this is very good experience, very fast shipping.
I recommend LIGHTINTHEBOX 100%
I wanted to return 2 of my orders, but I cant find out how to do that! The items don't fits!
Dear customer,
This is Bloo, supervisor of customer service, Lightinthebox.
For your issue I have created ticket# 26498018, Would you please login you litb account and reply when you feel free?
You will also find the message in your email# bir****60@hotmail.com
I‘m expecting your reply.
Sincerely
Customer Service.
It is so hard to return items that don't fit. I been trying to return stuff for weeks and no luck
The product fits well and is of good quality. What was delivered was what was expected.
I was pleased with the service and the quality of the items I received.
I ordered a top and a pair of baggy pants. Both fit well, but the top was cheaply made. The pants were cute and as I expected.
I have once again ordered the items too large. I have been using your size charts.
Cheap material. An XXXL was the UK equivalent of an XL. Looks NOTHING like the pictures. Cheap, made in China, crap!
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 28439478 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Bought a men's medium, fits great. Arrived on time.
Kind, polite, sincere, quick, no lies.
This is the first time I've seen such a wonderful shop.
VJ order came in a timely manner. Product was what I was hoping for
There were lots of items to choose from easy to shop
Great value for product, arrived earlier than expected.
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- singapore, Singapore, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Bloo, supervisor of customer service, Lightinthebox.
For your issue I have created ticket# 26138504, Would you please login you litb account and reply when you feel free?
Sincerely
Customer Service.