Overview
LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Quality of product is as described in the ad. I received the delivery one day ahead of schedule.
Delivery was fast on time. Products are a fantastic love the clothes. Thank you very much.
Well so far I am very pleased with your items the only thing that I'm not really happy about is the shipping fees. I know you don't have any thing to do with shipping fees but there is another site that I shop at and there shipping fees are a lot cheaper but anyway yes I'm happy with your products
Received everything and it was great! No complaints
Received order & I'm satisfied with fit & color. Found sleeves a little short.
NEVER BUY FROM CHINA! This is the 4th company and the 4th bad experience. You can also get 30% credit on another item and get the same run around.
The belt, the hat, and the shirt. All the colors i like it. They are beautiful.
Litteratur long delivery time, but when My packages arrives it Washington gratis ang the proces Are good.
Said original it would arrive before 3-17-24 did not arrive till after
Received page early all items fit perfect. Happy with recent purchase.
Everything I order is exactly how it looks, fits perfect and delivery is on time.
It's OK it takes a long time from to get here but that's fine I wasn't keeping an eye on it I didn't realize it was coming such a long distance
The shirts were high quality, fit well and iron very nicely. Decidedly worth the money.
Notifications and delivery were prompt and on time. Very much appreciated.
Não obtive resposta ao que perguntei, infelizmente a LTB está deixando muito a desejar em questão de RESPOSTAS
Update: After posting the bad review here, I was contacted by Pinni from customer service who offered to refund me and send a free gift and gently asked me to update my review. Amazingly quickly my money was refunded to my PayPal account. As for the gift I already told the nice girl I really don't believe anything from the store will ever reach my doorstep, but anyways my money is back.
So the 2 star rating (higher than before) goes for Pinni who helped. 5 star I would give only to sitejabber, since my review here helped solve my issue.
As for LITB I would never ever try again.
I initially bought a handbag. After the processing order indicated had passed, I received a ticket saying it was out of stock and they were sorry and they would refund my money into my account on their site, this is for me to make another purchase, not on pay pal.
Well, I thought it was just bad luck, so I used the money that was refunded to me and chose another handbag that said 3-4 days of processing. That was on Jan 11th! Since then, and after I have asked sveral times when will my order be shipped, i have received replies that said they were sorry and they needed more time, etc, etc. On Feb 6th they said tnat next day they would finally ship my order. Today, Feb 8, I suddenly received a ticket saying that my item is outof stock! One month after my order! As you understand this is a business of placing your money, then they after a month they tell you no stock, use your money on another item and so on... They just hope that once you use your money again on another purchase you will add some more money. Total scam. Don' t get fooled as I did.
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=14685783 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
I've used LightInTheBox several times in the past, and this time I was not satisfied with the material of the t-shirt.
Electronic gadgets are not guaranteed to work.Fabric products are less quality than expected.
Cliente depuis des années, jamais déçue, produits conformes, prix attractifs, emballages soignés, livraisons rapides, délais respectés. SAV super réactif et professionnel... Je recommande vivement ce site
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- singapore, Singapore, China
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Bloo, supervisor of customer service, Lightinthebox.
For your issue I have created ticket# 26489222, Would you please login you litb account and reply when you feel free?
You will also find the message in your email# ka********s@yahoo.com
I‘m expecting your reply.
Sincerely
Customer Service.