LightInTheBoxReviews 13,725

I received my order sooner than expected. Unboxed the hat first and was pleasantly surprised. Good quality for the price.

I continued by unboxing the coat. This was very disappointing. The coat was not at all like the advertisement. Horrible and cheap material. Bad stitching, wrong buttons and no lapel.

Contacted Eva, the bot.Before contact I got an automated message with some offer for a low percentage of the item value back as store credit. I disagreed and requested to speak to a person. Lucy is the one who assisted me. She asked photos of the item and a description. After confirmation it was in fact incorrect and had multiple production flaws she gave a "better" offer. I declined and countered the offer.

After some back and forth we got to an agreement that minimized loss for LightInTheBox and for me as customer.

I did receive in credit but can pay it out to my bank account. Unfortunately I can not review the return process since I am still waiting to receive the funds. I have put in the assignment but am still waiting.

I received my order 26 days after paying for it. It qas jf the lowest quality, almost sheer n not what was advertised. I would not advise anyone to purchase clothing from this site. I am surprised at the good reviews they have. I was also not able to post a review on their site.

Well. I have been odering from light in the box for a few months now and as my intro states...I am stuck in the middle. One of the lights doesn't work but the others work well and all look great.

MY MAIN IS DELIVERY! It takes FOREVER and a person like myself who invest in properties couldn't depend on them for product timely.

After my 2022 Christmas experience with this company and its so called "Customer Service Department " I find it necessary to contact the active Stockholders with the truths about their investments lack of professionalism during their normal course of business. It has destroyed the investment stocks avenue to excel.
Example: LITB: Penny Stock is now lower then every before.

I ordered my product almost a 1 month ago! This is insane. By the time I receive it I will not need to use it. (Accessory for winter for my cat). I do NOT recommend them.

I ordered a cover for a formal event that was 10 days away. I paid $25 for expedited shipping with the understanding that the item would ship in 4 to 7 days. Four days later I received a message stating that the item would arrive 10 to 15 days later instead which is well after the date of my event. When I contacted customer service they said that they would only refund 50% of my order.

My package got here fast! I was not expecting it for another week or two. Since they were motion sensor lights, I was wondering if they would make it here in good working order. I had them charged and mounted before it was even dark. These lights are doing exactly what I bought them for. I have a long hall with regular lights on either end, I set these up to light the middle. It would have taken an electrician to put in another light, it would have been expensive. These are perfect, they come on, when needed and turn off as needed. I plan on getting some more for a large walk in closet!
So I give 5 stars.

Do not expect amazon service as they are slow fulfill orders. I have been waiting more than a week and it wont come for more than ten days...it's shirt and shouldn't take that long, but as I said, extremely slow.