LightInTheBoxReviews 13,725

I loved the pictures of the items and decided to place an order. I have concluded that these photos have been copied from elsewhere, and then they try to replicate them. The result is a low-quality product that needs to be returned...and boy do they make it difficult to return your item. I looked everywhere on their site and on the internet for a contact for their customer service. The links, if provided, take you in a circle that leads to Q&A etc. Since I do not have the time for the runaround I decided to bear the loss and unsubscribed (I still get emails from them) but I am going to report them to my email provider so I can stop hearing from these people. We can do better with our money!

NOTHING from their website is of the quakity they advertise! ALL ITEMS ARE CHEAP CHINESE S**T
WORST MATERIALS THEY CAN FIND. Mostakes on sewings, unfinished products, all threads hanging out;

These clothes I would not give their crap items to an enemy or a begger to be honest.

DON'T WASTE YOUR MONEY ON THEIR IMAGINARY CRAP — ALL PICTURES ON WEBSITE ARE EDITED (look closely - clothes are PLACED on models. They can't afford to pay those kind of models to advertise their CRAP ITEMS!

Just save yourself A million neurons AND HASSLE and buy elsewhere!

-There's no 'ubsubscribe' button in emails.
-When I reset my preferences to 'no advertising emails', I still get emails
-Not easy to find email preferences... Under 'account', then search for 'subscription' on that page, then select none for all
-Tried to complain and there's no where to ask them to stop... No contact info at all
-i couldn't even copy the order number
-seems they have made making a complaint against them very hard on purpose
-this company has terrible customer service and isn't good enough for me. I'll be deleting the app once I get me stuff

My men's shirts and blouse are quality and exactly what I wanted.The sizes were according to the size chart.
I am satisfied with the store, proof that I made another order that I am looking forward to.
I recommend this store with confidence.

Habe gerade meine 4 Bestellungen gemacht. Die Produkte sind wie beschrieben und einige viel besser als erwartet, zum Beispiel Fahrrad-Kleidung und Leggins. Wichtig: bei Kleidung immer die Grössenangaben prüfen, dan klappt es.

Takes a while for shipping but, Shirt was right on time as promised. Shirt was as described very happy transaction.

First order, it came on Time and was as described will order again in the future

I purchased a wedding dress, with custom measurements. Not only did they make the dress in the wrong size, IT'S NOT EVEN THE DRESS I ORDERED. I have spent the last 3 days going back and forth with them via email for a return and refund. With no avail. They have asked me to send my measurements multiple times. I sent the pictures below confirming that it's not even the right dress, and they are still pushing that the dress in not returnable. OBSURD! I paid $200 for custom fitting for a specific dress. You send the wrong dress in the wrong measurements and still won't refund my money or accept the dress for return even though it's YOUR company fault! Please do NOT order from this site!