LightInTheBox

After 1 order i tried to return. I was told not to return it to shipping. Okay get that but no address was supplied. Also was told to send to Asia. No address. Sent all of the first two orders taped together to the address that answered once in California. With a signed an receipt on acceptance. I didnt think their sizing was right.
I have 1 pkg to return. I do have 2 i ordered different sizes. I am hoping my credit card gets credited with in a reasonable amount of time. I do like your fabric options and style.
That address returns needs to be straightened out.

I WILL NEVER, EVER ORDER FROM THIS COMPANY AGAIN!

BUYERS BEWARE WHEN DEALING WITH 'LIGHTINTHEBOX' – THIS COMPANY IS A COMPLETE DISASTER!

HERE'S WHAT YOU NEED TO KNOW BEFORE WASTING YOUR MONEY:
THEIR SHIPPING IS RIDICULOUSLY SLOW!
IT TAKES AN ETERNITY FOR YOUR ITEM TO ARRIVE – FAR LONGER THAN PROMISED!

THEIR CUSTOMER SERVICE IS AN ABSOLUTE JOKE!
DON'T EXPECT ANY SUPPORT OR SOLUTIONS – YOU'LL BE IGNORED OR SENT IN CIRCLES!

RETURNING AN ITEM? GOOD LUCK! IT'S A NIGHTMARE!
THE RETURN ADDRESS IS IN CHINA – YOU HAVE TO PAY EXPENSIVE SHIPPING YOURSELF!
(EXPECT TO SPEND $10-$40 OR MORE JUST TO RETURN AN ITEM!)
NO RETURN LABEL IS PROVIDED.
YOU'RE RESPONSIBLE FOR WRITING OUT ALL RETURN INFORMATION, SENDING ENDLESS COPIES TO THEM, AND JUMPING THROUGH HOOPS JUST TO GET A REFUND.
YOU'LL HAVE TO SEND COUNTLESS PHOTOS AND EMAILS BEFORE THEY EVEN CONSIDER AUTHORIZING A RETURN!
THE ITEM I RECEIVED WAS A TOTAL SCAM!
THEY SENT ME SOMETHING THAT LOOKED NOTHING LIKE THE PHOTOS ONLINE.
IT WAS CHEAP, POOR QUALITY, AND HONESTLY AN EMBARRASSMENT.
IF YOU THINK 'TEMU' OR 'SHEIN' ITEMS ARE BAD, THIS COMPANY IS EVEN WORSE! AT LEAST THOSE COMPANIES HAVE RETURN ADDRESSES IN THE UK AND A SIMPLE RETURNS PROCESS!

THIS WAS A HUGE MISTAKE, AND I WANT TO WARN OTHERS!
IF I HAD KNOWN HOW TERRIBLE 'LIGHTINTHEBOX' IS, I NEVER WOULD HAVE ORDERED FROM THEM. YOU ONLY FIND OUT HOW GOOD (OR BAD) A COMPANY IS WHEN SOMETHING GOES WRONG – AND TRUST ME, THIS COMPANY IS THE WORST OF THE WORST!

MY FINAL WARNING:
DO NOT ORDER FROM 'LIGHTINTHEBOX' IF YOU VALUE YOUR TIME, YOUR MONEY, OR YOUR SANITY. IT'S NOT WORTH THE HASSLE OR THE LOSS. THIS COMPANY IS A SCAM, AND I'M WRITING THIS OFF AS A VERY EXPENSIVE LESSON LEARNED.

SPARE YOURSELF THE FRUSTRATION. AVOID 'LIGHTINTHEBOX' AT ALL COSTS!

I've ordered some really wonderful shirts & blouses that are absolutely lovely and noth women & men have stopped me to compliment my choices of blouses or shirts. So if anyone wonders how to attract the eyes of a potential lover … buy one of these shirts, blouses. Recently, I sought to buy a dress and the order couldn't be fulfilled due to issues outside of their control. LightintheBox contacted me about before I knew there was a problem & offered me choices. That in my view of extraordinary customer service is extraordinary.

Ordered items specifically that were listed with 3 to 5 day delivery. Been waiting several days. The site, until this morning listed my order as "pending" and "processing." My order still has not shipped. But I do have an approximate delivery date of about 8 to 10 days from now.

I, obviously? Have no idea about the quality of their items. But their shipping service is poor at best or down right dishonest.

I bought my wedding dress and it was actually better than in picture. Fixes were quite simple and fast to do. I then bought several other clothing and other items for the house, Shipping was always on time and they refund the duty fees thanks to a very cheap insurance they offer. Sizing sometime a bit off, but expected. When very off- more than 1 inch/ cannot fit situation- they offered refund. Sometime colors or prints are a bit off/low res. Check for items with review photos for safety;-)

I have ordered from them several times as I like the clothes. Every time I have the same problem and it takes forever to receive the product. For example, my last order was 3 weeks ago and still has not left their facility. Then plan on a couple more weeks after that. Just expect to wait 1-2 months to get anything.

They also keep adjusting their delivery or shipping time frame and it is impossible to contact customer support unless it is outside that time frame. No way to email them and no way to call them on a specific order. I should just cancel the orders but do like the clothes. They need a serious improvement in their shipping and customer support.

I've bought 6 dresses from Light in the Box to date. I have LOVED every single one of them (even one my daughter doesn't care for because it's a very splashy graphic print)! The fit is excellent, they're comfortable, and they are perfect for accessorizing up or down. I lived in the two denim maxi dresses I bought last summer--so much cooler than pants, and perfect for someone whose legs are starting to show their age (I'm 71). The only gripe I've ever had is that on one of the dresses, the overlap for the button front is just barely enough, and I wish it was a little more. Also, tracking your delivery is easy, and delivery is always on time. Thoroughly recommend!

No labels of any kind, very no name. Mystery cleaning will be involved... Colour good. Delivery quick enough, but the bombarding of offers, before it arrives, to buy more, is a put off. There is no way to contact the vendor, without having to put an unwanted app on your phone. Which is why I will be less inclined to re use this site.