LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
I give lightinThe box a very high rating because it exceeded my expectations,by that I mean the prices, the quality of the garments, and the timely manner in which it was shipped A+ all the way,even tracking was spot on, it's a pleasure doing business with you, thank you again
Farbe, Material und Design sind wie im Internet angeboten.
Tolles Produkt und rasche Lieferung.
Product...shirt was of good material
Though i bought the shorts to match...the shirt was more of a deep blue with a silvery hue. Very much different than the black I had ordered but it still kinda matched..
Articles commandés pour Halloween très originaux et drôles.
Prix attractifs
Contacts faciles
Livraison rapide pour l'outre-mer (La Réunion).
Seul bémol: frais de douane à l'arrivée
Ordered 5 dresses. 4 of them are too small. They do not do free returns like Shein. It would cost me to much to send back so they are refunding 40%. OR, They will give you 60% in "Reward" money. But what they don't tell you ahead of time is that what you buy with your "Rewards" has to be at least double the amt of your rewards.
Nice boots made of real leather. Buy at least 2 or even 3 sizes bigger then they are perfect
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103255976 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Te veel keuze gevaar voor koop verslaafd en toffe spullen
לא מבינה מה אתם רוצים, אין אתר כל כך קשה וחסר התחשבות
לקוח יקר,
זוהי מגה, מפקחת על שירות לקוחות, Lightinthebox.
אני כל כך מצטער על אי הנוחות שנגרמה. כעת תקבל סיוע מותאם אישית במהירות.
יצרתי כרטיס מס' 103288885 עבור הבעיה שלך. הודעת הכרטיס תישלח לאימייל שלך הקשור לחשבון LITB. אנא עיין בו, אנו נחכה לתגובתך.
העונג שלי לעזור לך!
בְּכֵנוּת,
מגה
שירות לקוחות Lightinthebox
Some items are of very good quality and at really low prices (e.g., swimsuits), other items have turned out to be of low quality or poor material (polyester). Pay attention to the reviews and especially the photos taken by the buyers to get a good understanding of the products. If you follow the specials offers or time offers you can save a lot (If you're not in a hurry, save items to favorites or cart and check prices day by day).
En bra nätbutik! Lite lång väntan på mina beställningar ibland,men dom kommer alltid fram!ock hitintills har jag alltid varit nöjd på mina kläder ock dom andra sakerna! Fortsätt i samma bra stil.
Goods ordered were received exactly as ordered and on time too. The only issue is with the sizes. I ordered 3XL when XL would have been just fine.
However this is not the company,s fault.
I found Light in the Box, very easy to deal with, kept me informed at all times during the purchases and delivery.
Recived shorts easily 3 sizes to big, hard to tell as no tag inside?! Took on holiday opened package and wow couldnt do anything about it till i got back. Then i got my returns policy had run out... never buying from lighbox again
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102859068 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Наушник работает нормально, к сожалению не реагирует на поступающий вызов по WhatsApp.
No solution was given, waited for a month already and still no item.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103125187 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Very good experience, I recommend the seller. Wide range, fast and professional service. Relatively short delivery time
Two dresses did not fit their size marking even remotely. Suppose to be 3 Xs and they were no where near close to that size. More like x large or maybe a 1x. Read review on another one so ordered larger 6x and it fits
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102856848 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
всё нормально и качество товара и бслуживание и доставка
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.
In order to solve your problem, would you please provide your e-mail address used in purchase and order number, so that we can target to arrange a solution as soon as possible?
Sincerely
Megha
Customer Service