LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
Mes commandes, trois montres et plus tard matérielles pour le travaille des montres. Les colis super la livraison impeccable et dans les temps.
In LightlnTheBox ho trovato articoli introvabili da altri siti specie riguardanti accessori per serate e/o occasioni particolari ( serate musicali, cerimonie eccetera) e sono rimasta soddisfatta.Anche per i tempi di attesa.Consigliato.
The whole process, from sorting, quality check, packaging and all steps through,till the last step when am texted informing me that my package arrived and ready for delivery. Brings me smiles.
I have had some customer issues from time to time but they have always been on time in servicing my complaints. Also my products are always in stipulated time.
Meine Bewertung habe ich bereits zu einem früheren Zeitpunkt abgegeben.
I received exactly what I needed and used it as easy as hoped
Dørmatta var fin, men jeg syntes den var litt for tynn. Tror ikke den varer så lenge, før det er hull i den og prisen var litt for høy, når jeg ser på kvaliteten på dørmatten.
I've bought some light trousers and a polo T-Shirt always on line and at a nice price: I'm usually wearing those items even in such hot Italian weather during Summer
I paid for the option for a custom dress and the measurements are not good. I had to pay extra for alterations.
The product i bought does not work. And although i bought two the same products they were different - in size and in colour. Not recommend
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103244770 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
DELAIS RESPECTES ET LIVRAISON PARFAITE RIEN A REPROCHER JUSQU A PRESENT
Veramente bellissimo ottimo prodotto e sopratutto spedizione velocissima
Volevo farmi il regalo della Befana...e l'ho fatto...e sono rimasto senza parole sulla morbidezza dei capi acquistati,caldi, ben rifiniti un bel 10 ve lo siete tutti meritati...Fabrizio...
Een leuke kledinglijn en goede service!
En veel meer keuze dan in andere kleding zaken.
Easy to pay
Fast delivery With information where your parcel is in the delivery system.
Very fine quality of garment received.
It makes me sad that business is moving of of Europe.
We are ending as an Old museum in the future. Guess that business in Eu
Is not "hungry" enough.
The delivery was perfectly on time and the product is as described. I have chosen a size bigger as I might need socks in winter, but the shoes are really comfy. Recommendation.
Alô. I received the wrong number, and until now, nobody did anything in order to solve the problem. Just want to return the size L and have back de size L. Thanks.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103059076 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
Bestellen, betalen en de rest gebeurt gewoon allemaal vanzelf. Je kan ook je pakje volgen waar het zit en wanneer het geleverd wird. Erg handig!
Have ordered bicycle trousers recently and totally satisfied with quality /look and size of my order/
Also shipment time was good and their customer service very quick and efficient.
Will definitely use them again for future needs
For my order the 2 items i have ordered were larger than the normal size. In my review posted for the order i mentioned this fact. The response of Lightinthebox was immediate and they offer me fair alternatives to mitigate this, offering to send me the same products at smaller sizes that will fit me for free.
I am very satisfied with their response and alternative options offered to me.
I will continue shopping with Lightinthebox as my experience is very positive.
Ben heel tevreden over de items,alleen als ik verschillende stukken samen bestel en ontvang moet ik voor elk stuk verzendkosten betalen,7 in totaal besteld en 3x2 ineens ontvangen jullie zeggen toch bestel nog iets dan is dat NIET het geval!🤨
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103244769 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox