LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.
All items I have ordered from this site, arrived promptly, and the quality of the items was always excellent.
Ho effetuato il 12 dicembre il seguente ordine: Pagamento confermato - Ordine LightInTheBox.com #******* oggi 31 dicembre non l'ho ancora ricevuto. Guardando su "localizza" vedo che la consegna è stata fatta il 15 dicembre, com'è possibile se sul percorso dell'ordine si vede che al 30 dicembre è ancora in viaggio? Spero che anche con molto ritardo, alla fine arrivi; e anche un secondo ordine è già in ritardo, ma solo di un paio di giorni.
Chiedo gentilmente la cortesia di farmi sapere quanto altro dovrò attendere. Con questo chiudo e in attesa di una risposta, vi faccio gli auguri di buon anno, grazie.
I had a very good experience for the quality of the goods purchased and the delivery.Thanks very much
I bought a few times from you,and every time I was very happy with the products and with the service.
Thank you
היו בקשר כל הזמן, המוצר הגיע בזמן כפי שהבטיחו וארוז כהלכה.
Ik heb al vaak gekocht bij hen en ben er altijd tevreden over. Goed verpakt en vlug verstuurd
Came on time, if not a few days early than expected.
Ordered a cardigan that looked knitted. Ad said it was patchwork. Unfortunately when it arrived it was printed. They have offered me a refund but won't cover postage. I have to pay that myself.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103203613 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox
La sangle commandée bien particulière destinée à être ancrée sur les fixations Isofix de ma voiture est tout à fait conforme et correspond exactement à ce que je cherchais
Adorei as blusas e comprei para minha esposa. Estão a caminho.
I have bought around 40 items from Light in the Box in the last months. Products and service have been good. Customer service has been excelent, outstanding. They are receptive, they listen to us and they act to solve issues. No other on-line shop I buy from provides this kind of attention to their customers. A key differential.
Általában megfelelö a méret, de sajnos volt rosz tapasztalatom is, mivel vásároltam egy bakancsot, de nem volt megfelelö a méret amit megreklamáltam, de nem történ rá semmilyen válasz se...
Today I wore my white double breasted white blazer with the matching white shorts. All day long I was receiving compliments from different individuals both old and young. The material is comfortable and I felt good wearing my outfit. I want to thank you for the items ypu advertise and the prices are very reasonable.
The items correspond to descriptions. Good quality and safe delivery system. Very satisfied.
Very good quality items that correspond to descriptions in website. Very fast delivery system and professional team.
Very satisfied
Very professional online shop. The products correspond to reality and good discounts.
Very precise style of working. The shipping also was safe and all items arrived properly. Very satisfied.
Good quality and good price. Shipping was very safe and fast. I recommend
Non ho ancora ricevuto i pacchi del mio'ordine del 12/12/24. Non ho potuto fare i regali di Natale!
Gentile Cliente,
Sono Megha, supervisore del servizio clienti, Lightinthebox.
Mi dispiace tanto per l'inconveniente causato. Ora riceverai assistenza personalizzata in tempi rapidi.
Ho creato il ticket n. 103302550 per il tuo problema. Il messaggio del ticket verrà inviato alla tua email relativa all'account LITB. Si prega di esaminarlo, aspetteremo la tua risposta.
È un piacere aiutarti!
Sinceramente,
Megha
Servizio clienti Lightinthebox
Wie immer ein Superprodukt in erschreckend schneller Lieferzeit vom Top-Verkäufer, herzlichen Dank und jederzeit gerne wieder!
They delivered a very nice and high-quality product with a fairly short delivery time. I am extremely satisfied
Ho acquistato vari capi di abbigliamento e mi sono trovato sempre bene. L'organizzazione di consegna è sempre stata rispettata. I modelli sono veramente attuali. Agli inizi ho commesso qualche errore nel scegliere la taglia ma poi è diventato facile e non ho commesso più errori. Le stoffe sono veramente belle nei colori. Quindi continuerò ad ordinare tanti altri articoli sia per la casa che per la nostra famiglia.
Ein toller Shop, hab schon viel gekauft aber diesmal hat meine Lieferung sehr lange gedauert. Ich dachte schon meine Bestellung kommt nie an aber kurz vor Weihnachten war es da. Es war alles perfekt, gut verpackt und die Größe passt.
Lieben Dank!
I love shopping on this site. There are always interesting offers and models in flash sales.
Deliveries are on time.
Answer: Hello, I bought a few things and the quality was not very good and the sizing was totally wrong. I also bought a cellular charger and the battery inside was not soldered correctly. Lightinthebox has great price, but you pay for what you get, which isn't much. I have stopped buying from them.
Answer: Same problem... All thru email
Answer: We didn't buy a dress but the sizes are very small and the returns policy is a joke. I ended up losing money.
Answer: Dear Customer, we do recommend to you to refer to the size chart on each of the clothes first and then pick a suitable size for you.
Answer: Dear Customer, thank you for your inquiry. We're really sorry that our company made you feel nervous. Please kindly note that the total delivery time = processing time + shipping time. So for the arrival date of your package. It depends on the processing time of the product and the shipping method you choose. About the processing time, please kindly check the processing time on the product page. About the shipping time, you mentioned you paid extra fee for faster delivery. If the service you chose was expedited shipping, normally it takes 3-4 business days for shipping. If it's standard service, then 5-8 business days for shipping. If the order is delayed, we'll take full responsibility of that and you can contact us through tickets. You can refer to this guide to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html
Answer: Will you send us your order number so that we can check?
Answer: Dont buy anything from this site. The picture is good, the object quality is garbage. You will be cheated and loose you money.
Answer: You NEVER get your money back... dont use them. I am amazed this company is allowed to trade, I am sure we have law's against this kind of practise.
Answer: Suggest not to buy. Might end up not receiving the order or received the wrong size and would be returning and paying shipping or requesting a refund or not receiving a refund at all. There's more legit company like Amazon where I bought the same one I ordered from Lightinabox, which I did not received. Sorry, but I would not trust this Co for anything. It' up to you to take the risk.
Answer: Count yourself lucky and DO NOT ORDER FROM THEM! You will be disappointed in the clothing and size from this company. All of the clothing I received was horrible quality and did not look at all like the photo they had online. They were just plain awful and the sizing was a joke. I received an XL shirt that would not fit a small person and a Med shirt (was supposed to be the same shirt as the XL) and the medium was literally larger than a 4x One was a terrible quality plain sweatshirt with a sticker posted on it and the other was a draping long gown like garment. I was appalled.would recommend finding a different company.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 103309698 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox