business logo of LightInTheBox

LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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France
1 review
0 helpful votes
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Conforme a la commande
January 21, 2025

Facilité de comande et respect du delai.
Livraison parfaite.

Date of experience: January 21, 2025
Switzerland
1 review
0 helpful votes
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Top
January 21, 2025

Weiter so. Die Postgebühren sind schon etwas zu hoch. Sonst alles in Ordnung.

Date of experience: January 21, 2025
Norway
1 review
0 helpful votes
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LightinMyLife
October 30, 2024

I like the price level here as most products are a bargain, which for many in these inflationary times can be very important, if you have to dress up your family for instance.I find the quality of the products to be good. Nice also the way the parcels are tracked all the way. Nice touch….

Date of experience: October 30, 2024
Hungary
1 review
0 helpful votes
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It's ok I guess
December 27, 2024

I have purchased multiple times from this site, I had no problem with them so far.

Date of experience: December 27, 2024
Switzerland
1 review
0 helpful votes
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Video
October 22, 2024

Very good, for a very good price, fast shipping, thank you!

Date of experience: October 22, 2024
Netherlands
1 review
0 helpful votes
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Good Quality
December 31, 2024

Always good quality items, especially with clothing.

Date of experience: December 31, 2024
Netherlands
2 reviews
0 helpful votes
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A great item
October 22, 2024

The item looks really great and was fast delivered, I'm very happy with my purchase.

Date of experience: October 22, 2024
Czechia
1 review
0 helpful votes
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Ve vašem katalogu je vše přehledné, pěkně popsané a líbí se mi že hned víte, jaká velikost je k danému produktu k dispozici. Škoda, že musím platit tak velkou částku za dopravu. Ale chápu to. Většinou jsem s výrobky spokojena. (Někdy neodhadnu materiál) Máte zajímavé a pěkné věci.

Date of experience: October 29, 2024
Spain
1 review
0 helpful votes
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Great Clothing at Good Value.
July 9, 2024

The first thing I bought from LITB was way too small although it looks great on my wife! Wether that was my mistake or theirs I don't know. Since then I have bought some really cool stuff and delivery has been no problem. If you are looking for cool clothing at a realistic price this is the place for you.

Date of experience: July 9, 2024
Canada
1 review
0 helpful votes
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October 18th order
October 23, 2024

This was the third order placed, and received. Your website for ordering is very user friendly. Emails are received in a timely manner to keep me informed of the expected delivery and upon arrival to my location. All done in a very professional manner. Merchandise is of very good quality fabrics and manufacturing.

Date of experience: October 23, 2024
Nevada
2 reviews
0 helpful votes
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Bright light
August 11, 2024

I was pleasantly surprised at the clothing I received from Light in the Box for the money I paid. I have enjoyed wearing the items and have received compliments on most of the tops and dresses.

Date of experience: August 11, 2024
Israel
1 review
0 helpful votes
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Great shopping experience
January 10, 2025

Really pleased with my order. Great stuff, fast shipping, reliable seller, highly recommended. A+++

Date of experience: December 30, 2024
Poland
1 review
0 helpful votes
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Zakupy
November 26, 2024

Dostawa według obiecanego hormonogramu. Przysłany towar zgodny z opisem i rozmiarem, dobry jakościowo, jeżeli chodzi o moją opinę jestem zadowolony, spokojnie mogę polecić innym.

Date of experience: November 26, 2024
Croatia
1 review
0 helpful votes
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Crvena zimska jakna
February 12, 2025

Krasna je,broj taman, 5XL.hvala vam, bili ste sjajni, samo tako nastavite. Bit ću vaš veliki kupac!?! Sretno vam i čujmo se!?🙋🌹😊😍🙏🙄

Date of experience: February 12, 2025
Turkey
1 review
0 helpful votes
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Not delivered
November 22, 2024

Below 3 packs were not delivered to me( because of a regulation revision at the customs of Turkey, which is not my fault and within the scope of your responsibility), I asked them to be sent to my son in Germany, you asked me to pay 50 % of order amount. Whay shall I have to pay 50 % of an order which I already paid!? On the other hand I agreed to pay the additional charge for cargo to Germany. You insisted on 50 % additional payment, then I demanded order cancel and money return. Pls return on my credit card asap. Order cargo no's are: LZ*******CN, LZ*******CN, RG*******CN.

Date of experience: November 22, 2024
LightInTheBox F. LightInTheBox Rep
5 months ago

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.

I have created ticket # 103240059 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.

My pleasure to help you!

Sincerely,
Megha
Customer Service Lightinthebox

Czechia
1 review
0 helpful votes
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Full satisfaction
August 30, 2024

I was always informed about the delivery status, goods is a good quality and good price. I did not faced any complication during order or payment process.

Date of experience: August 30, 2024
Switzerland
1 review
0 helpful votes
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Schneller Versand und gute Ware.
December 10, 2024

Die Garderobe ist wirklich toll. Gute Qualität und schöne Machart. Aluminium und nicht nur Plastik. Hätte ich zu dem Preis nicht erwartet.👍🏼

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Dress
October 24, 2024

I received the dress and its very pretty, but too small. I also ordered and received a hat but it was damaged, but I like it enough that I think I can fix it. So i'm keeping it. I have had correspondence with you about returning the dress. Your email says you have refunded the money even though you haven't received the dress back yet. I'm still waiting on a label to tell me how and where to return it? Please provide the return information. Thank you, Brenda

Date of experience: October 24, 2024
Netherlands
1 review
0 helpful votes
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Quality is disappointing.
July 19, 2024

The delivery is fine. Received on time. But the pads are not as good as the original Compex pads. I tried them out right away. After I made the skin on which I was going to stick the pads grease-free, I put the pads on the skin. It was immediately clear that the pads are not good. It felt like needles were being pricked. Moments later, they also came loose.

Date of experience: July 19, 2024
LightInTheBox F. LightInTheBox Rep
10 months ago

Dear Henny,

This is Megha, supervisor of customer service, Lightinthebox.

We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.

In order to solve your problem, would you please provide the correct order number, so that we can target to arrange a solution as soon as possible?

The Order number provided by you 80333521, does not contain any Compex pads.

Sincerely
Megha
Customer Service

Italy
1 review
0 helpful votes
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Non perdere l' occasione
January 10, 2025
Updated review

Molto positiva. Prodotti ottimi. Anche mia moglie è molto contenta.

Date of experience: January 10, 2025

Molto contento
March 14, 2024
Previous review

Prodotti validi e prezzi giusti. La merce è arrivata per posta ordinata e precisa.

Date of experience: March 14, 2024