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LightInTheBox

Overview

LightInTheBox has a rating of 4 stars from 13,648 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LightInTheBox most frequently mention good quality, fast delivery and timely manner. LightInTheBox ranks 2nd among Wholesale Clothing sites.

service
1,948
value
1,867
shipping
1,925
returns
1,507
quality
1,804
This company responds to reviews on average within 1 day
+1487
How would you rate LightInTheBox?
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AE
1 review
0 helpful votes
Follow Sushilkumar N.
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Superb. Kudos to ur entire team
April 1, 2025

Loved the look and feel of the fabric and yes very unique designs. Loved it a lot

Date of experience: April 1, 2025
Italy
1 review
0 helpful votes
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Wonderfull!
April 1, 2025

Everything perfect as we want, arrived in rush time and good conditions :)

Date of experience: April 1, 2025
France
1 review
0 helpful votes
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Malgré la mauvaise qualité de l'article je remercie le site pour le remboursement sans problème. Félicitations pour le geste commercial
L'article va être destiné à une personne que nous allons choisir
Bien cordialement
Michel AIZIER

Date of experience: April 19, 2025
LightInTheBox F. LightInTheBox Rep
2 weeks ago

Bonjour Monsieur Aizier,

Merci beaucoup pour votre retour et votre appréciation de notre geste commercial. Nous sommes désolés que l’article ne corresponde pas à vos attentes. Nous nous efforçons de toujours offrir la meilleure qualité et service, et votre satisfaction reste notre priorité.
Si vous êtes satisfait de notre gestion de cette situation, pourriez-vous envisager de modifier votre note afin de refléter votre expérience globale avec nous? Cela nous aiderait énormément à améliorer notre service.
Merci encore pour votre compréhension.

Bien cordialement,
Megha
LightInTheBox

Michigan
1 review
0 helpful votes
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Its been just about a year.
January 19, 2025

For just about a year, I've been shopping online with LightIn
TheBox. There has been some hiccups in my experience until things got more understood with the ordering process and the product quality expectations as I ordered merchandise from this company. Overall my experience has been fairly good. However I do think and know that their shipping costs are through the roof HIGH! And the rewards we receive are very low. Kind concerns, fcl

Date of experience: January 19, 2025
Germany
1 review
0 helpful votes
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Sehr schöne Bluse
April 19, 2025

Die bunte Blumen, Blatter, Vögel auf dunkelgrünem/schwarzem Hintergrund haben mir sofort gefallen. Es ist ein besonderes Shirt (zwar aus Polyester.) Mit Bezahlung und Versand aus U.S. alles OK ;)

Date of experience: April 19, 2025
Italy
1 review
0 helpful votes
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Esperienza positiva
April 16, 2025

Sono abiti belli ed eleganti. Ottimo rapporto qualità/prezzo, si trova sempre ciò che si cerca, inoltre buona attesa dopo l'acquisto per la spedizione, e buona assistenza ai clienti.

Date of experience: April 16, 2025
France
1 review
0 helpful votes
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Robe mariage
April 29, 2025

Magnifique robe! Très satisfaite tant sur la qualité du tissu que sur la couture. Prise en compte de mes mensurations personnalisées. Pouvoir donner nos propres mensurations, est vraiment un atout!

Date of experience: April 29, 2025
Sweden
1 review
0 helpful votes
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Too small and awkward fit
March 24, 2025

Much too small and strange fit. Impossible to return the clothes!

Date of experience: March 24, 2025
LightInTheBox F. LightInTheBox Rep
1 month ago

Dear customer,

This is Megha, supervisor of customer service, Lightinthebox.

We sincerely apologize for what happened. We honor you as our valued customer, and we honestly hope you can have an outstanding shopping experience here.

In order to solve your problem, would you please provide your e-mail address used in purchase and order number (the order number you shared is incorrect), so that we can target to arrange a solution as soon as possible?

Sincerely
Megha
Customer Service

Canada
1 review
0 helpful votes
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Satisfy
March 21, 2025

Order was delivered at right time and fits perfectly!

Date of experience: March 21, 2025
Sweden
1 review
0 helpful votes
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Met my expectations
March 20, 2025

Satisfied, size and look Great. A little bit fiddly and not a great manual.

Date of experience: March 20, 2025
Canada
1 review
0 helpful votes
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Polo shirt
March 18, 2025

Item arrived on time,well packaged and was as described

Date of experience: March 18, 2025
Germany
1 review
0 helpful votes
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Favorable
March 17, 2025

Beautiful things, but unfortunately often not from cotton, but synthetic

Date of experience: March 17, 2025
New York
1 review
0 helpful votes
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Knit Sweaters
January 15, 2025

Love these sweaters. Great quality. Love that these are available in different colors. At first we only found the 3 different colors but later we found 5 different colors to add a variety to the wardrobe.

Date of experience: January 15, 2025
Croatia
1 review
0 helpful votes
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White Lshaped 3+3 and single 3
February 25, 2025

Perfect material, right dimensions as described in the dimensions details and colours as in pictures. Very satisfied, I would recomand

Date of experience: February 25, 2025
Germany
1 review
0 helpful votes
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Gute Ware, lange Lieferzeit
April 1, 2025

Ich bin mit der gelieferten Ware zufrieden. Ein
Sehr gutes Preis-/Leistungsverhältnis. Die Oberteile sind gut
Verarbeitet, die Farben nicht ganz so intensiv wie auf den Bildern.
Die Kleidungsgrößen sind optimal (fallen ab und zu sogar etwas
Größer aus). Nur die Lieferzeit ist etwas lang. Mein Fazit: gerne wieder
Und vielen Dank!

Date of experience: April 1, 2025
Switzerland
1 review
0 helpful votes
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Just what I wanted
January 21, 2025

Ordered a seasonal sweater (for Christmas) and was very happy with the quality and fit given the great offer on the price. Delivery was fast with accurate progress updates. I will definitely shop here again.

Date of experience: January 8, 2025
Austria
1 review
0 helpful votes
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Magic drain
April 17, 2025

Der artikel passt sehr genau und ist leicht zu montieren, sehr schneller versand und gut verpackt.
Pünktlich angekommen. Srhr zu empfehlen. Mfg peter.

Date of experience: April 17, 2025
Italy
1 review
0 helpful votes
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Tutto ok
April 1, 2025

Sia il vestito che la crinolina sono esattamente come vengono descritti nell annuncio forse il vestito dovrebbe essere leggermente piu' lungo. La spedizione ottima gli oggetti sono arrivati nel tempo previsto. Tutto ok

Date of experience: April 1, 2025
Hungary
1 review
0 helpful votes
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A rendeléseim mindig időben és elfogadható minőségben megérkeztek. Most miért kérik tőlem, hogy száz (100) karakternyi véleményt írjak? Ez már túlzás!

Date of experience: April 22, 2025
Germany
1 review
0 helpful votes
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Gern wieder!
April 16, 2025

Qualität entsprach voll und ganz der Produktbeschreibung. Sehr schnelle und unkomplizierte Lieferung. Preis-Leistungs-Verhältnis sehr gut. Gern wieder!

Date of experience: April 16, 2025