LightInTheBox

I order a few things from this online store it's 3 months and still I haven't received my order. When requesting a full refund I was told I would only receive half of what was paid when in all of this they can't deliver on time. They hide behind email don't even have a contact number where this can be solved. When ordering it showed I would receive my package before Christmas and that never happened! Every time the delivery date changes and nothing gets delivered. Wondering if it will even fit when my little girl receives it.

Hi, I'm writing a review so everybody can be aware that these pictures on their website may look presentable and appealing however, their product made of of the poorest quality material ever existed in this planet. Their style is extremely terrible. The colours are not as described in this website must be a joke, there cannot be such a place exist in today's world and people don't know about it

Many people will say not to trust a company from China, but I am really impressed with Light in the Box. I ordered my wedding shoes from them and absolutely loved them. I have yet to try other products, but they seem to be legitimate and trustworthy. Also, the shipping time did not take that long, maybe about 2 weeks after placing order, I received my product.

This company is based in China. When you buy stuff from them and it inevitably comes and is poor quality and not fit for purpose, they then make returns so complicated you end up not bothering. I can only imagine all these positive reviews are fake. The quality of products is bad, customer service bad, returns process near impossible. Terrible company

The quality of the dresses is lovely. The return issue was resolved well as the customer service supervisor made an exception for my situation. Be aware that all gowns are made to measure whether or not you order standard size or send in your measurements. There are no returns for these.

I have ordered from Light In The Box on several occasions and have been consistently pleased with the products and service they have provided. This company offers a collection of unique items which I can find nowhere else, and delivers exactly what is advertised. Shipping costs seem reasonable, and my orders are always received within a reasonable amount of time. Most of them arrive unexpectedly early. I am very happy with my experiences with this company, and will certainly continue to enjoy their products.

Buyers be aware! Nothing I ordered resembles what the depicted photo and description says. It appears that the items sold are merely cheaply made replicas. Shipping took a few weeks... that part was ok. The size, quality and overall experience is a joke.

After buying the light for 1 day and checked back the price dropped significantly (from $208.13 to below $100 and the current price is now $151.03). When it finally arrived, the cover for the circuit board had already fallen off and the base doesn't fit US junction box. Because the shipping cost is so high ($61.49), it's just doesn't make sense to return. Hope they see this review and reach out to refund the over charged part.

I love the wall hanging pictures, amazing colours and quality, just like shown on the Pictures. Very good price, so I bought many of them for presents... only long time waiting... It would be nice If more of the dresses and T- Shirts and jackets would be made of Cotton, Natural Material, less electrical uploading and sweating... Me and other customers would buy even more. But thank you for quick writing back, so good customer service in that point.

Purchase some clothing never got what I order. They are thieves I received overcoat not dresses when I reach out to them telling them I hate material they said sorry its was custom made what I never seem anything like this shame on your company robber poor people they should close this site. I offered to return for something else no can do highway robbery. Close your site not a reputable site if you want cheap affordable clothing that's fair go to shein.

I ordered four shirts. Three of them were way smaller than the size indicates. I noticed the same comme t in other reviews Return policy is that I have to pay for shipping back to China. Horrible experience.

Against my better judgment I ordered from this place and using their size chart I ordered 2 sizes larger than what I wear. What was delivered didn't even have a size tag on it and it was no where near an xl for an adult! Contacted customer service and of course they used every excuse under the sun to avoid issuing a refund. Needless to say I am out of $50+