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From the business
LightInTheBox is a global online retail company that delivers products directly to consumers around the world. Founded in 2007, LightInTheBox has offered customers a convenient way to shop for a wide selection of lifestyle products at attractive prices through www.lightinthebox.com, www.miniinthebox.com, and other websites, which are available in multiple major languages. LightInTheBox offers products in the three core categories of apparel, small accessories and gadgets and home and garden. LightInTheBox's innovative data-driven business model allows itself to offer customized products, such as wedding dress and evening dress, at scale for optimal marketing, merchandising and fulfillment.
LightInTheBox Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product variety, competitive pricing, and satisfactory quality for many items. Customers appreciate the ease of navigation on the site and the responsiveness of customer service when issues arise. However, concerns frequently arise regarding delivery delays, particularly during peak seasons, and complications with returns, including high shipping costs and poor communication about refund processes. While some customers express a willingness to continue shopping due to positive experiences, others indicate significant dissatisfaction, particularly regarding product discrepancies and customer support challenges.
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Très contente Des articles taille bien, coloris superbes et prix Très intéressants
Facile à commander et bonnes remises sur achats sur mail
Received the wrong size and the return process was difficult
Alle artikelen zijn perfect, kledij juiste maten, goede materialen. Lichtjes werken heel goed en lang
Ich habe eine falsche bestellung gemacht und habe gedacht das es auch dabei bleibt.Trotzdem habe Wahrheit erzählt / geschrieben und habe sofort Retourschein bekommen mit Empfehlung was ich praktisch brauche.Habe angenommen und zweite Lieferung bekommen.Wunderbar!Dankeschön!Ihr seid einfach genial.
I have enjoyed shopping with Light In The Box for the last couple of years, always find fun and useful things at very reasonable prices
Mixed, some clothes are spectacular, others are disgustingly pathetic.
Stitching, done in opposite colour to material, shapeless POLYESTER, sad necklines that are ridiculously small in comparison to outfit. Here's a hint PLUS SIZES have larger neck sizes, needs to matched.
Food quality clothing but delivery is slow it can take up to a month to arrive.
Very good product clothes never tought it will be like this but i have good experience
I have ordered from LightintheBox couple of times. Most of the products has been good quality. I have been suprised than plussizes really are really Big. And other buyers comments helps you to choose for example size. Good value for money
I have been dealing with LightinTheBox on several orders and have been extremely happy with their professionalism. Great company. Very prompt in answering and delivery the items. Very happy with this company.
Zamawialam juz dosc sporo rzeczy z tej Firmy i jestem bardzo zadowolona, wszystko dobre gatunkowo i zgodne z opisem
Serdecznie polecam :)
Voor de eerste maal is mijn pakje mooi verpakt toegekomen.
Altid god kvalitet ift prisen og( meget hjælpsomme medhjælpere i costum service!
J'adore ce site il est complet des produits de qualité et peut cher je suis très satisfais de tous cela
I've been a customer of light in the box for a while now and never been disappointed. Good quality, fast service
Dad and Son Shirt Tops Animal Coconut Tree Street Print Blue Short Sleeve Mommy And Me Outfits 3D Print Active Matching Outfits
US $25.39 x1
* Arrived incomplete - No XL Dad Shirt only the Size 10 Son Shirt arrived
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 101622466 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox