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LifePoints

How would you rate LifePoints?
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California
4 reviews
8 helpful votes
Follow Lydia C.
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LifePonts give me a chance to earn an extra income stream to help my family, to give me a chance to work from home remotely, Thanks.

Date of experience: June 8, 2023
Priscilla F. LifePoints Rep
over a year old

We are very grateful for your kind words, name. Thanks for sharing your review with us and the LifePoints community.

Kind regards,
The LifePoints Team

Tennessee
1 review
0 helpful votes
Follow Cheyenne J.
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It was great
August 10, 2019

I love lifepoints because you can get paid by taking surveys and you can get a lot of points and I love it.

Date of experience: August 8, 2019
Priscilla F. LifePoints Rep
over a year old

This review made our day! Thank you, Cheyenne!
Kind regards,
Ben

India
1 review
0 helpful votes
Follow anshika y.
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I genuinely believed lifepoints was the best survey site but now they have stopped sending me surveys inspite of me being very active on the site.

Date of experience: July 9, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Anshika,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Florida
1 review
0 helpful votes
Follow John S.
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Lifepointspanel, is a site of surveys easy you can redeem gift and others way. I recommend for all people

Date of experience: August 26, 2019
New Jersey
1 review
0 helpful votes
Follow Wendy E.
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Great opinion site.
September 1, 2019

Answering opinions on LifePoints is fun and you get paid for it. The questionnaires are not very long. I'm glad I signed up.

Date of experience: August 28, 2019
Priscilla F. LifePoints Rep
over a year old

Hello Wendy,

Thank you for your kind words! We're so glad your experience with LifePoints went so smoothly. We’d love to continue providing great service to awesome members like you.

Kind regards

Ben

GB
1 review
0 helpful votes
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Visually Impressive
August 14, 2019

This was visully impressive and well worded. Almost like a real person talking with you.
In fact - Very Polite, along the entire way!

Date of experience: August 11, 2019
New Jersey
1 review
0 helpful votes
Follow Richard L.
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LifePoints gives me the opportunity to do a variety of surveys on different subjects which is refreshing.

Date of experience: August 30, 2019
Priscilla F. LifePoints Rep
over a year old

Hi Richard,

We are very grateful for your kind words. Thanks for sharing your review with us and the LifePoints community.

Kind regards

Ben

Pakistan
2 reviews
0 helpful votes
Follow Robert C.
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Totally Scam!
August 29, 2023

Just after 3 words you'll get no more surveys best way to scam newbs.
I would never suggest a web like this.

Date of experience: August 29, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Robert,

We're sorry that you haven't had the most positive experience with LifePoints and we will gladly carry out a further review of your account.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

GB
1 review
0 helpful votes
Follow Virginia N.
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Great Survey Site
August 23, 2019

Became Lifepoints after merging My Survey and Global Test Market together. Great site. Easy to use. Fun surveys. Good amount of points.

Date of experience: August 20, 2019
Texas
1 review
0 helpful votes
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Great site
August 29, 2019

I like life points. They have been a good site. I have been doing durvey with them for going on 4or 5 months. No complaits.

Date of experience: August 25, 2019
Australia
1 review
7 helpful votes
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Disappointed
September 23, 2015

I have twice now missed out on points I am very disappointed at the in-action from My Survey to attend to my complaint.

Date of experience: September 23, 2015
Australia
1 review
1 helpful vote
Follow Dan T.
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Don't waste yourr time
September 9, 2022

As someone who used LifePoints for several years I never had any problems until a week ago when I decided to redeem $40, a few days afterwards I wasn't able to log in anymore. I sent them a message to find out what is going on.

To my surprise I received an email back saying that there was a technical issue with my vouchers and they had to refund my points.

Also in that email they stated they did a review of my account and said I had violated there terms and conditions.

I've always given honest answers in the surveys I've done so was extremely confused, I send them a message through their contact us part.

I received an automated reply 20 minutes later to say that my problem had been escalated for review (amazing how quickly they were able to review it). Where they then stated that I had violated their terms and conditions.

It further stated

1. My account has been closed
2i lost all my points (nearly $50 worth)
3. They refuse to provide any proof or evidence of what I'm alleged to have done wrong.
4. They usually side with members (never did in my case) but there was overwhelming evidence against me
5. My account is terminated and to have a great day.

I then decided to look up reviews of LifePoints to discover all these other people with the same issues as of late. In these messages I saw LifePoints replied and said to contact them and raise a tickeT for investigation. So I thought I'll do that and see what happens.

I received a response within an hour again (such quick responses) with the EXACT SAME response word for word that I received earlier that day.

So your complaints are not even investigated or taken seriously. You get auto responses with the same text. I'm looking forward to see LifePoints auto response to this review to say to contact them with all my info so they investigate it.

Then I can get the same automated response for a 3rd time

So in summary sure they are ok to use for a little while but after awhile they just randomly terminate your account strip you of all your points and never investigate just give you automated responses. If this is something that appeals to you then sure go ahead and use them.

Date of experience: September 9, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Dan,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Philippines
1 review
0 helpful votes
Follow Rongie R.
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Thank You Lifepoints
December 16, 2021

Thank You LIFEPOINTS, been here for so long & you've been great since day one
Hoping for more surveys to come, a pleasure being with you all along
GODBLESS & MORE POWER!

Date of experience: December 16, 2021
Priscilla F. LifePoints Rep
over a year old

Many thanks for this great review, Rongie! We are so pleased to see we were able to meet your expectations and can't wait to hear back from you.

Kind regards,
The LifePoints Team

Italy
1 review
0 helpful votes
Follow Fab A.
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When I managed to make a certain number of points and I wanted to get them on paypal I get the site failed to authenticate with external service

Date of experience: July 22, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Fab,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

GB
1 review
5 helpful votes
Follow Sarah D.
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Earned more than enough for £15 PayPal voucher which I submitted to be redeemed, and now surprise surprise, my account has been deactivated for "violating the terms". I emailed back asking for proof and what do you know? They don't respond. When you are taking the time to fill in surveys to help bring in a little bit of money to help your financial situation and then they screw you over.
Get your house in order LifePoints

*UPDATE*
Two complaints have been raised - still no response. Because LifePoints have written to their members stating that they are in violation of the terms, not only is this defamation of character, but they are putting themselves in the position for potential libel action. I have advised LifePoints that they need to resolve this issue as I may have to seek legal advice. Any members in the same position, look at stating this in your complaint and hopefully they'll pull their finger out and rectify the situation. Will update you if/when I get a response

*UPDATE*
Support Team (LifePoints)
25 Aug 2022, 07:52 BST

Hello,

Unfortunately, your order has been canceled due to a technical issue. Your LifePoints (LPs) have been returned.

Your inquiry was escalated for further review. The Terms and Condition violations have been confirmed and the account(s) will remain closed.

LifePoints reserves the right to terminate any membership suspected of Terms and Condition violations and further forfeit all awards earned from said account.

LifePoints does not reveal how investigations are conducted or the measures taken to investigate memberships. This policy is a precaution to prevent future circumvention of our security measures and/or investigative tactics.

LifePoints always errs on the side of the member, and the evidence must be overwhelming to result in membership termination. The evidence in your case was overwhelming.

Therefore, your membership(s) were terminated and all associated LifePoints (LPs)/awards were forfeited upon membership termination.
The LifePoints Team

Have a great day!
Your LifePoints Team

CONCLUSION - LifePoints are fraudulently wasting your time with surveys, not honouring your hard earned points and inferring that you are violating the terms of the site. Utter BS!

Date of experience: August 18, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Sarah,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team

Indonesia
1 review
0 helpful votes
Follow wirda k.
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Good app
January 28, 2022

I get my first reward in 1 week since i was registered
I, m happy for my first reward
Thank you
Hope next will be more survey in my account

Date of experience: January 28, 2022
Priscilla F. LifePoints Rep
over a year old

Thank you very much for such great review, Wirda! We work very hard to offer the best surveys with the best possible rewards, so we're happy to see that reflected on your member experience.

Kind regards,
The LifePoints Team

India
1 review
0 helpful votes
Follow Ahad bin Saleh B.
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Boat airdopes 131
September 22, 2022

I bought the airpods for 1500 6 months ago and it's not working it's the worst airpods ever I prefer you people not to bu airdopes 131 thank yoj

Date of experience: September 21, 2022
Priscilla F. LifePoints Rep
over a year old

Hi Ahad,

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/en-gb/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

South Africa
1 review
7 helpful votes
Follow Elizabeth A.
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This is an update on my last post on LifePointsPanel. My first post was about how my account was blocked and I have been trying to contact LifePointsPanel to tell me why they blocked my account to no avail. Benjamin am not sure who he is to LifePointsPanel responded to my post and advised me to email them again using sitereview as my heading which i did. They actually responded but what shocked me the most was the reason i got to my account being blocked. I was told that i had failed some security questions when I was registering in 2019. They did some security checks and the information i provided while registering on their website failed some security checks. Shocking, i was speechless i could not believe what i was reading, it felt like my eyes were playing tricks on me. I replied to their email asking them while wasn't the security checks done before accepting me onto their website when i did registered. While did they wait until when i had qualified to redeem by bonus before doing te security checks and blocking my account. How did they accept me on their site for more than two years and have been sending me surveys to complete, only to block my account now with such a lame excuse. Weren't they supposed to do security checks before accepting people on their platform and before sending them surveys. Unfortunately up to now i have not received any answers to these questions. Its like offering someone a job and when its time to pay their wages you say you can't pay them because they failed their interview when they were coming in. Thats exactly what LifePointsPanel is saying to me. This is grossly unethical and a reap off. How can they accept people on their platform to compete surveys and then block their accounts once they qualify to redeem their bonuses.

+1
Date of experience: December 7, 2021
Priscilla F. LifePoints Rep
over a year old

Hi Elizabeth,

We're sorry that you are currently unable to access your account with LifePoints.

There are several reasons why a member can be disabled from the LifePoints community: https://lifepoints.zendesk.com/hc/en-gb/articles/360001909768-Why-was-I-disabled-from-LifePoints-

If you are still unable to sign in to your account, please open a ticket with our Help Center here: https://lifepoints.zendesk.com/hc/en-gb/requests/new.

Please quote 'SITEREVIEW-SJ' in the title of your ticket so that we can escalate your issue with our customer service team who can then carry out a further review of your account.

We hope that we can welcome you back to the LifePoints Community soon.

Kind regards,
The LifePoints Team


What a bad experience i had
November 22, 2021
Previous review

I have been with LifePointsPanel for more than a year and everything was fine. I have been receiving and completing surveys with no issues. Last month just when my points were enough for me to redeem my reward i discovered i could not access my account anymore. Every time i try logging in to my account it will say my account is temporarily unavailable that I should contact the help centre for support. So i did and they got back to me saying its because they were not taking in new members i don't even know what that means. I replied to the email telling them that I wasn't signing up that i was already a member and have been with LifePointsPanel for more than a year and that the email i was using to communicate with them was the same email i used to sign up on the LifePointsPanel platform. The person replied and said ok and that was it. Since then i have written to them five times and have never gotten any response. My account is still blocked and have no idea as to why they blocked it. So all my time completing surveys for over a year has gone in vain.

Date of experience: November 22, 2021
Michigan
1 review
1 helpful vote
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Gift cards only
September 5, 2019

Gift cards only :) liferlounts isnt a bad site but it takes 4-6 weeks for a gift card. No walmart cards.

Date of experience: September 1, 2019
Priscilla F. LifePoints Rep
over a year old

Thank you for letting us know about this. Your feedback helps us get better.

Kind regards,

Ben

Philippines
1 review
1 helpful vote
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Can't claim on GCASH
August 21, 2023

I try the code that "gifted" sent me https://portal.gifted.ph/gcash. "202THECODEXX". I follow the intructions

Date of experience: August 21, 2023
Priscilla F. LifePoints Rep
over a year old

Hi Justin,

We're sorry that you haven't had the most positive experience with LifePoints.

If you open a new ticket with our Help Center here - https://lifepoints.zendesk.com/hc/requests/new - while quoting 'SITEREVIEW-SJ', we can ensure that your ticket is escalated with our customer service team.

Kind regards,
The LifePoints Team

Overview

LifePoints has a rating of 2.1 stars from 738 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LifePoints most frequently mention customer service, many years and gift card. LifePoints ranks 342nd among Work At Home sites.

service
236
value
233
shipping
8
returns
5
quality
226
This company responds to reviews on average within 4 days
+87