Life and Home has a rating of 1.5 stars from 53 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Life and Home most frequently mention customer service and return shipping. Life and Home ranks 2551st among Home Shopping sites.
I would rate them a quarter of a star if I could. I am a realtor, and they claimed my ad would be displayed in a golf magazine that would go to country clubs. They also promised that I would receive a copy. That was March, now it's July. I have emailed them every two weeks since April, and the response I get is that it was sent, didn't you get it?
I paid money for an ad to Life and Home Publications that was supposed to run quarterly in 2025. I was to receive my own copy of the publication each quarter. I spoke to a lady who answered the phone and was told the ads did go out, and to give it more time to receive my copy. Well, it's now May, and I never received my copy of the publication that was to go out to a local neighborhood. I left multiple voicemails. No response, and no one answers the phone. Stay away from this so-called business. They are more than happy to take your money. Tell every business owner you know not to waste their money. Don't be fooled by a website.
Worked with a Salesman named Jack, he talked me into a Half page advertisement in a quarterly magazine sent out near a local country club. Paid $600 never to see anything from them. It was to go out in the spring 2025 now middle of April Nothing!
Overpriced and when I wanted to cancel order they wouldn't and told me I will have to pay for shipping to return it which would be close to the overpriced cost. I could have gotten item under $40 ended up costing me over 50
I ordered an item through EBAY which came from LIFEAND HOME--ITEM IS WRONG SO I NEED TO RETURN SO CONTACTED THESE PEOPLE THROUGH PHONE AND EMAIL TO START A RETURN /REFUND PROCESS. EBAY TELLS ME THAT IF THIS COMPANY ALLOWS ME TO GET A REFUND I WILL HAVE TO PAY SHIPPING ONLY IF THIS COMPANY ALLOWS IT--TOGETHER WITH EBAY AND LIFEANDHOME I AM GOING IN CIRCLES TRYING TO SETTLE THIS MATTER--I KNOWFOR A FACT I WILL NEVER USE EBAY OR LIFEAND HOME EVER AGAIN--AMAZON BENDS OVER BACKWARDS TO HELP CUSTOMERS--NO MATTER WHAT! THE ITEM THAT THEY SENT WAS NOT AS PICTURED ON "SELKIRK" WEBSITE!
I read some of the negative reviews about this company and decided to take a chance anyway because they had the item I could not find any where else and at a very good price. My transaction was perfect from beginning to end... my item showed up in perfect condition. I will have no problem ordering from Life and Home again.
DIDNT send us what we ordered. Now they won't honor what we ordered a snow blower. Rude, nasty, people
Unfortunately I did not read reviews before ordering. I requested to cancel an order, they said they couldn't cancel because it had shipped, that was clearly not true. Integrity and honesty is lacking in this company. Order from any other company but not this one.
Ordered a breakable product around Christmas time. Packaging totally inadequate. It took just over 30 days to arrive as it was Christmas time. Product was damaged beyond repair. Customer service response was "you're outside the 30d return window, sorry". Response takes no account of the fact packaging was materially inadequate, shipping (as organised by LifeandHome) took a month to cross the US nor that the high volume Christmas period slows things down. Avoid this company.
*******@lifeandhome.com will resend merchandise that should've been disposed because of Covid-19.2 out of 5 buffing pads was use and this company resend the merchandise to me. I was asked to pay for re-shipping then instead of sending 2 new pads i was asked to pay 10.89 for shipping instead of sending a prepaid UPS label. Bad business don't deserve hard earned money. I am upset with this company
I love LeCreuset cookware. I needed a discontinued piece and Life and Home was the only place I could find it in the color I needed. The pan itself is fine. No damage. The factory box that it was shipped in was disgusting. It appeared that it was stored in a dirty garage. It had years of dirt and soot on it. I had to wipe down the box before I could wrap it for a Christmas present. The pan itself appeared to be a floor model somewhere many years ago. The LeCreuset label on the front of the pan showed wear. I wrote a review on their website. They never posted it. Guess I'm not surprised. That will be my first and last purchase from them. Buyer Beware.
I purchased 3GE reveal 40 W decorative bulbs. After a few days one burned out and when I tried to remove it it broke off so now I have the stem stuck in the housing and I'm afraid to try to get it out. Is this a joke? These bulbs were made in Hungary.
I ordered a wreath hanger from this company through the Walmart app. I ordered on November 25 and it is now December 8. I have watched this small package of 1 item go thru Ohio, I love in Indiana, when I seen it go to Columbus I thought it would finally make it. Nope it is now in Mississippi! Do not order from this Company if you don't want to wait and wait and wait for a small something!
Purchased a over the fence automatic waterer for my horse stall. When it arrived it was only the bucket With the holes in it. No parts to make it a automatic waterer. The price was just a couple of dollars less than other stores. When I contacted them they said they just sell the bucket? That doesn't make sense. No where did it say bucket only or replacement part. They expected me to pay return shipping. The shipping on that size item would cost as much as the purchase price. Very sketchy. I will not do business with them again. I would be cautious when buying from them.
Bought 2 of the same item - canning racks. I deemed them unsafe. Free return is ONLY if defective or damaged. Customer satisfaction is not part of the deal. You just keep receiving an email that if you return it, you are responsible for return shipping even though their ad states "free shipping - free return". Would never recommend this seller.
To be honest I was hesitant to place a new order based on the bad reviews. But because of the best price around I decided to give a shot. And I am not disappointed. I received email confirmation as soon as I placed the order. Next day I received a thank you note from one of the co-owners. My order was shipped via FedEx in 3 business days. Also I received another 3 emails when my order was shipped providing me with a tracking number, when it was out for delivery and when it was delivered. Can't wish for a better customer service. All as expected. Keep it up Life and Home. Thanks a lot.
I ordered through Walmart a small fence. I received it and I wanted the fencing to have smaller holes and wanted to return. They said I had to pay for return shipping and insure and I could not return to Walmart. Very poor practice in my opinion.
Ordered a bird feeder. Slow shopping. Got it and it vapor locked, so it was useless. Returned it for a refund. They charge you a restocking fee for something that is broke. BUYER BEWARE
I received the planter that I ordered today and two sides were cracked and damaged! I have called customer service and was on hold forever! No one ever picked up!
I give this place 0 stars. Ordered 3 products from the only to get my or cancelled by them. Fair enough but they did not refund my money. They cancelled the order and kept my money. I called customer service and was told off by the Hindu manager there. He said he refunded me but when I looked at my paypal account it showed no refund. I called paypal and they said that this company needs to cancel authorization on my payment and they did not. The Hindu manager called me a liar and to get a 3 way call with paypal. I do not have a 3 way line on my phone. He was rude and ignorant. I still do not have my money and they have my products I ordered. This is a scam company. I should have read all the negative reviews. They steal your money and you will not get any refunds. I cant believe this company is still in business. I am now filing a report with BBB. They are a complete fraud
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