Lensabl has a rating of 3.8 stars from 5,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lensabl most frequently mention customer service, new lenses and great job. Lensabl ranks 2nd among Eyeglasses sites.
Bit pricey, but totally worth it for quality of lenses I got.
Good communication and fast shipping. I highly recommend this company.
Simple process, and got great looking inexpensive glasses that I'm happy to wear every day!
Positive and faster turnaround this time. My glasses are perfect
Hi, Melissa!
We're delighted to hear that your experience with Lensabl this time was positive and that you're happy with your glasses! If you ever need any further assistance or have more eyewear needs in the future, please don't hesitate to reach out. We're here to help!
Excellent no issues... very pleased with my new lenses
I have used the service multiple times and would again.
These lenses for my Bose frames are exactly what I wanted!
Super easy and the end product looks great. Thanks!
This was much more economical than traditional lens replacement at a glasses store!
Great. Very straight forward. Quick service. Would definitely recommend and will use again.
Another great experience getting lenses in my glasses
Love my new glasses! Fit was amazing speedy delivery.
Easy transaction, glasses are great! Never though I would get replacement lenses.
Ordered new prescription sunglasses and they arrived in eight days. Workmanship was flawless.
My glasses are perfect! The shipping time was fast as well! Definitely recommend!
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!
Hi, Amanda!
We're thrilled to hear that you love your new glasses and that you appreciated the cleaning kit! If you ever need any more eyewear or have questions, feel free to reach out. We're here to help, and thank you for choosing Lensabl!