Lens.com has a rating of 4.4 stars from 3,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Always seem to have the best pricing and shipping is always prompt, couldn't ask for better service
Very easy to order, and the contact lenses arrived on time as the shipping said.
1st time customer. Easy to order and prompt delivery. Product availability was key to purchase.
I Haven't actually worn the new contact lenses, but they look fine in the packaging.
I appreciate the ease of ordering my contacts.
I'm completely satisfied with the product…
Extremely easy to navigate
Great price…
Delivery and order were perfect…
Reordered my contacts and received them within a week. Great service and easy online ordering.
It was super easy to find and order my contacts on the website. And I received them faster than expected.
I placed order and 2 days later I had not received a,confirmation email, so I called. The representative was very helpful and corrected a mistake with my order. They do not offer expedited shipping but thankfully my order arrived the next week.
The ordering process was super easy and my lenses were delivered quickly. I wear RGP lenses and these are some of the most comfortable I've had. I would order from Lens. Com again.
I ordered the Bofinity Contact Lenses. Lens.com was the best price out of any other location. They came in the mail in less then two weeks which was super quick! Highly recommend!
Ordered online submitted prescription and had my contacts delivered faster than I imagined. In my case delivery was less than a week from purchase which helped since I had lost the last contact I had
These are my first lenses and I was confused with my order. Have to say that the customer service was excellent. They helped me to figure out what I need and cancel my first order, all was performed promptly and in polite manner.
Delivery was delayed 2 days and FedEx placed the package right in front of my door instead of in a less obvious place. Product was awesome.
Perfect! Fast, easy, not affordable, easy eye test which i think wasnt really considered anyway, just aother way to get $10 out of me'
I have received my contacts. However, I can't see and the fit is awful.
Found a great deal on contacts doing a Google search and got them quickly
Glad to got my lenses) was easy to order and arrived on time! Thanks
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.