business logo of Lens.com

Lens.com

Overview

Lens.com has a rating of 4.4 stars from 3,503 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.

This company does not typically respond to reviews

Instant Feedback

60,149 reviews
How would you rate Lens.com?
grey star
grey star
grey star
grey star
grey star
Alabama
1 review
0 helpful votes
Follow William T.
Unfollow William T.
Send Message
Share Review
Report Review

Awesome service!
April 25, 2025

Always seem to have the best pricing and shipping is always prompt, couldn't ask for better service

Date of experience: April 25, 2025
California
1 review
0 helpful votes
Follow Barbara C.
Unfollow Barbara C.
Send Message
Share Review
Report Review

Excellent service!
February 27, 2025

Very easy to order, and the contact lenses arrived on time as the shipping said.

Date of experience: February 27, 2025
New York
1 review
0 helpful votes
Follow Joan F.
Unfollow Joan F.
Send Message
Share Review
Report Review

Good experience
February 26, 2025

1st time customer. Easy to order and prompt delivery. Product availability was key to purchase.

Date of experience: February 26, 2025
North Carolina
1 review
0 helpful votes
Follow Debra P.
Unfollow Debra P.
Send Message
Share Review
Report Review

Great
March 5, 2025

I love that I can order my contacts and they arrive in a few days.

Date of experience: March 5, 2025
New Jersey
1 review
0 helpful votes
Follow Bear Arms L.
Unfollow Bear Arms L.
Send Message
Share Review
Report Review

Product appears good
March 11, 2025

I Haven't actually worn the new contact lenses, but they look fine in the packaging.

Date of experience: March 11, 2025
California
1 review
0 helpful votes
Follow Linda Y.
Unfollow Linda Y.
Send Message
Share Review
Report Review

Very satisfied
February 12, 2025
Updated review

I appreciate the ease of ordering my contacts.
I'm completely satisfied with the product…

Date of experience: February 12, 2025

So happy I found this site….
July 3, 2024
Previous review

Extremely easy to navigate
Great price…
Delivery and order were perfect…

Date of experience: July 3, 2024
Washington
1 review
0 helpful votes
Follow Deanna P.
Unfollow Deanna P.
Send Message
Share Review
Report Review

Quick delivery!
February 9, 2025

Reordered my contacts and received them within a week. Great service and easy online ordering.

Date of experience: February 9, 2025
Indiana
1 review
0 helpful votes
Follow Meggan E.
Unfollow Meggan E.
Send Message
Share Review
Report Review

Easy and Fast
March 26, 2025

It was super easy to find and order my contacts on the website. And I received them faster than expected.

Date of experience: March 26, 2025
New York
1 review
0 helpful votes
Follow Stella W.
Unfollow Stella W.
Send Message
Share Review
Report Review

Order process confusing
December 18, 2024

I placed order and 2 days later I had not received a,confirmation email, so I called. The representative was very helpful and corrected a mistake with my order. They do not offer expedited shipping but thankfully my order arrived the next week.

Date of experience: December 4, 2024
Virginia
1 review
0 helpful votes
Follow Dawn R.
Unfollow Dawn R.
Send Message
Share Review
Report Review

Great lenses
April 23, 2025

The ordering process was super easy and my lenses were delivered quickly. I wear RGP lenses and these are some of the most comfortable I've had. I would order from Lens. Com again.

Date of experience: April 23, 2025
Missouri
1 review
0 helpful votes
Follow Leigh H.
Unfollow Leigh H.
Send Message
Share Review
Report Review

Contacts came quick!
March 8, 2025

I ordered the Bofinity Contact Lenses. Lens.com was the best price out of any other location. They came in the mail in less then two weeks which was super quick! Highly recommend!

Date of experience: March 8, 2025
Florida
1 review
0 helpful votes
Follow Victor R.
Unfollow Victor R.
Send Message
Share Review
Report Review

Fast and eady
May 1, 2025

Ordered online submitted prescription and had my contacts delivered faster than I imagined. In my case delivery was less than a week from purchase which helped since I had lost the last contact I had

Date of experience: May 1, 2025
Idaho
1 review
0 helpful votes
Follow Zhamilya B.
Unfollow Zhamilya B.
Send Message
Share Review
Report Review

Excellent customer service
February 19, 2025

These are my first lenses and I was confused with my order. Have to say that the customer service was excellent. They helped me to figure out what I need and cancel my first order, all was performed promptly and in polite manner.

Date of experience: February 19, 2025
Idaho
1 review
0 helpful votes
Follow Laurie H.
Unfollow Laurie H.
Send Message
Share Review
Report Review

Delivery was delayed 2 days and FedEx placed the package right in front of my door instead of in a less obvious place. Product was awesome.

Date of experience: April 12, 2025
Pennsylvania
1 review
0 helpful votes
Follow Yahala I.
Unfollow Yahala I.
Send Message
Share Review
Report Review

Fassstttt
January 20, 2025

Perfect! Fast, easy, not affordable, easy eye test which i think wasnt really considered anyway, just aother way to get $10 out of me'

Date of experience: January 20, 2025
Wisconsin
1 review
0 helpful votes
Follow David D.
Unfollow David D.
Send Message
Share Review
Report Review

Nice Lens
April 27, 2025

I like the lens but not the price It's way too expensive for these

Date of experience: April 27, 2025
Georgia
1 review
0 helpful votes
Follow Kizzy T.
Unfollow Kizzy T.
Send Message
Share Review
Report Review

I like the service.
March 18, 2025

I have received my contacts. However, I can't see and the fit is awful.

Date of experience: March 18, 2025
Texas
1 review
0 helpful votes
Follow Christie F.
Unfollow Christie F.
Send Message
Share Review
Report Review

Found a great deal
March 18, 2025

Found a great deal on contacts doing a Google search and got them quickly

Date of experience: March 18, 2025
Arizona
1 review
0 helpful votes
Follow Lori B.
Unfollow Lori B.
Send Message
Share Review
Report Review

Great
April 1, 2025

Customer service was very helpful as my first order was lost in the mail.

Date of experience: April 1, 2025
Pennsylvania
1 review
0 helpful votes
Follow Yuliia L.
Unfollow Yuliia L.
Send Message
Share Review
Report Review

Good price
March 29, 2025

Glad to got my lenses) was easy to order and arrived on time! Thanks

Date of experience: March 29, 2025