Lens.com has a rating of 4.4 stars from 3,569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
I found it very easy to order what I needed, and cheaper than getting them from the doctor.
Lens.com is very easy and convenient to use. They carry all the major brands
Absolutely no issues. Which is awesome! Will definately order again!
Correct contact prescription and fast shipping! Thank you.
Contacts came in within a week, no mistake! Note - This feedback will be published on Lens.com's Sitejabber review page to help future customers make better decisions. Please be respectful and follow the review guidelines.
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The product is good quality and the ordering process is very simple
Great service easy ordering fast service have been ordering contacts for years
When I realized I needed a new box of my new Rx, I was easily able to input my Rx and Eye Dr. I never had to scan anything or get with the Eye Dr for confirmation. I had my box within a week. Will use this site again!
The ordering process was easy and efficient. Order arrived within 7 business days.
Easy and fast! No hassle. I recommend lens.com for easy contact ordering.
Easy to order and standard time for delivery. Overall good experience with low costs.
No hassle free shipping and it arrived faster than I expected.
Experience was great no issues with the order that was recently placed for my contacts..
This is my third time ordering contacts and it's been a smooth experience. I save money ordering through Lens. I did have an issue with USPS not delivering my order. I contacted Lens and they immediately let me know they could send me another without any additional charge. I had to complete a form acknowledging that I did not get my order. Afterward, everything came as it was supposed too. Thank you.
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.