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Lens.com

Overview

Lens.com has a rating of 4.4 stars from 3,569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.

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59,824 reviews
How would you rate Lens.com?
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Florida
1 review
0 helpful votes
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Fast and easy
March 8, 2025

Fast and easy from reordering my contacts to receiving them in a week! I always order my contacts from here. Never had any problems.

Date of experience: March 8, 2025
Texas
1 review
0 helpful votes
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Have not used yet
February 4, 2025

No comments yet have not used lenses I can write review once I use them

Date of experience: February 4, 2025
California
1 review
0 helpful votes
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Great service
January 20, 2025

Very enjoyable and received my order in a timely manner! Will be ordering my contacts from here

Date of experience: January 20, 2025
Utah
1 review
0 helpful votes
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Quick and easy :)
January 5, 2025

Easy to order and my contacts got here quickly! I needed a specific RGP lens, that you had. Thanks :)

Date of experience: January 5, 2025
Florida
1 review
0 helpful votes
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Again, people with agtismatism would like to buy color contacts here. Why they don't make it? Otherwise is perfect.

Date of experience: March 16, 2025
Florida
1 review
0 helpful votes
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Easy use
February 13, 2025

Easy use, shipping info is kind of hidden when it comes to tracking it

Date of experience: February 16, 2025
Pennsylvania
1 review
0 helpful votes
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Easy purchase
December 20, 2024

This was a repeat purchase for me. Simple website instructions. I needed customer service to change doctors. The rep was very helpful. Easy peasy.

Date of experience: December 20, 2024
Florida
1 review
0 helpful votes
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Best money saver
December 17, 2024

I was able to order my lenses way cheaper than any other places I know with no hassles. They were delivered also to me very fast

Date of experience: December 17, 2024
Texas
1 review
0 helpful votes
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Great Job
December 20, 2024

The contacts arrived on time and as described. They were a little pricy but I guess they are from everyone

Date of experience: December 20, 2024
Mississippi
1 review
0 helpful votes
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Good
February 6, 2025

The overall experience was good the contacts were packaged well and came in time.

Date of experience: February 6, 2025
Pennsylvania
1 review
0 helpful votes
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Easy way to order lenses
January 24, 2025

The ordering process was easy and I liked the online eye exam. I was completely out of contacts and needed them in a week, so I didn't have enough time to go through the whole process with my eye doctor. I got my contacts on time and had a great experience.

Date of experience: January 24, 2025
Virginia
1 review
0 helpful votes
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The Best!
March 6, 2025

Always great to get my contacts shipped to my home or even if I'm on vacation they can get sent to where I am! Easy and fast!

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Thanks you!
December 28, 2024

I received exactly what I ordered. I actually received my contact lens several days before my estimated arrival date. Thank you Lens.com

Date of experience: December 28, 2024
Georgia
1 review
0 helpful votes
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Quick and Easy Process
February 11, 2025

I occasionally wear colored lens and this was quick and easy to order. The company sent a confirmation email, update, and checked in after delivery. I will order again at the appropriate time.

Date of experience: February 10, 2025
Arizona
1 review
0 helpful votes
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Reorder error
December 20, 2024

Reorders should repeat, I was fortunate to have caught the error before it was shipped. Customer service was very efficient in correcting, and reporting it to her peers.

Date of experience: December 7, 2024
Illinois
1 review
0 helpful votes
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Faithful
March 7, 2025

Thank you for being a loyal consumer. The more I order for myself and grandson the quicker the orders come.

Date of experience: March 7, 2025
California
1 review
0 helpful votes
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Expeditiously handled.
February 1, 2025

I received quicker than expected. The product met my expectations and satisfied my needs.

Date of experience: January 31, 2025
Connecticut
1 review
0 helpful votes
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Very comfortable client experience
November 11, 2024

I have been a client of lens.com for approximately five years and have consistently found their client/customer support center to be persistently outstanding. They are easy to reach and just as easy to communicate with.

Date of experience: November 11, 2024
Pennsylvania
1 review
0 helpful votes
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Arrived quickly
February 7, 2025

The reordering was easy and fast. Delivery was timely as well.

Date of experience: February 7, 2025
Washington
1 review
0 helpful votes
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Disappointed
February 9, 2025

I received my contact lenses today after 10 days. I ordered green lenses, instead I got blue.

Date of experience: February 9, 2025