Lens.com has a rating of 4.4 stars from 3,569 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lens.com most frequently mention customer service, fast delivery and contact lenses. Lens.com ranks 3rd among Contact Lenses sites.
Fast and easy from reordering my contacts to receiving them in a week! I always order my contacts from here. Never had any problems.
No comments yet have not used lenses I can write review once I use them
Very enjoyable and received my order in a timely manner! Will be ordering my contacts from here
Easy to order and my contacts got here quickly! I needed a specific RGP lens, that you had. Thanks :)
Easy use, shipping info is kind of hidden when it comes to tracking it
This was a repeat purchase for me. Simple website instructions. I needed customer service to change doctors. The rep was very helpful. Easy peasy.
I was able to order my lenses way cheaper than any other places I know with no hassles. They were delivered also to me very fast
The overall experience was good the contacts were packaged well and came in time.
The ordering process was easy and I liked the online eye exam. I was completely out of contacts and needed them in a week, so I didn't have enough time to go through the whole process with my eye doctor. I got my contacts on time and had a great experience.
I received exactly what I ordered. I actually received my contact lens several days before my estimated arrival date. Thank you Lens.com
I occasionally wear colored lens and this was quick and easy to order. The company sent a confirmation email, update, and checked in after delivery. I will order again at the appropriate time.
Reorders should repeat, I was fortunate to have caught the error before it was shipped. Customer service was very efficient in correcting, and reporting it to her peers.
I received quicker than expected. The product met my expectations and satisfied my needs.
I have been a client of lens.com for approximately five years and have consistently found their client/customer support center to be persistently outstanding. They are easy to reach and just as easy to communicate with.
The reordering was easy and fast. Delivery was timely as well.
I received my contact lenses today after 10 days. I ordered green lenses, instead I got blue.
Answer: I am in the same boat. I have not received my rebate and filled out all the paperwork correctly. My order was 9/16/2021. They have not offered any assistance to help. I have reached out multiple times. They over charge with processing fees and then with the offer of a rebate... which is not easy to follow the directions. Yout have to fill out rebate form which is not available for 30 days and has to be filled out 60 days from purchase. Then 4 months later they will not send the rebate with an the response is to wait it will come... I have been hearing for 2 months.
Answer: Apparently and unfortunately yes. Will not be using lens.com again as well due to this
Answer: Isabel, I'd be happy to answer that for you. Yes, the contacts are legit. We sale the same lenses that you would receive from the eye care profesisonal. If you need any assistance placing an order please contact us at 18005367266. Thank you, Helen Manager Lens.com.