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The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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Easy questions, only takes a minute to complete. Is it too good to be true? Probably….
Too much personal info for zero results. If get inundated with emails I'm going to be pissed
I have not had any experience so I cannot comment.
Good so far, looking for lower interest rate and maybe refinance
Great experience love amerisave and rocket mortgage
You promised I would see rates when I entered my info. But I see no rates and now my phone will ring off the hook with lenders pestering me
I just wanted to see rates but did not get to see any rates after giving my personal info
It helped me understand what I was actually doing.
Quick and easy questions to answer. Would much prefer receiving text or email.
I am a first time buyer looking for the gov grant. Fin
I'm just here trying to learn how to get my mortgage paperwork or different rate I don't know how to send it
I was treated with respect. Someone hooked me up to you guys
Was if a person put in a request if it's approved you should have a lender ready to fill the loan.
I am not interested in getting phone calls at this time. I merely completed my information to "see my options" as was stated on the website. Email me, mail something to me, I don't care... Just don't start calling me before I even reach this page!
This was the best response for assistance I have eve seen
Answer: I got scammed last year for just over $50k on what I thought was a legit investment site. Everything looked real — I even withdrew a small amount at first — then one day my account was “under review” and the site vanished. I reported it to the FTC and pretty much gave up hope. Months later, someone who saw my complaint told me to email cyberfundsrecovery12@ gmail. Com. I was super skeptical (once bitten, twice shy), but they actually knew exactly how these scams work. It took about 3 months of paperwork, verifications, and bank back-and-forth, but I got a big chunk of my money back. Not all of it, but way more than I thought I’d ever see again. If you’ve been scammed, don’t give up — there are people who can help, but be careful who you trust.
Answer: Hello Reuben! Yes we do offer cash out refinance! Please give us a call at (800) 592-1590 or fill out this form at https://ratesimple.com/pre-approval/ Thank you for your inquiry and we look forward to serving you! Eric at RateSimple!