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Lendgo Reviews Summary
The company receives mixed feedback regarding its reputation and customer service approach. On the positive side, many customers express hope and appreciation for the potential financial assistance offered, highlighting the ease of initiating the process. However, significant concerns arise around misleading advertising and a lack of transparency, with customers frustrated by excessive phone calls and inadequate follow-through on promised services. Overall, while there is a sense of optimism about the company's offerings, the disconnect between expectations and actual experiences suggests a need for improved communication and customer support to enhance satisfaction and trust.
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This is bait and switch advertising. You are only a come -on advertiser. You cannot deliver a rate because you are only a pass thru dealer hoping to make a commission on the lead.
Didn't provide rates but rather inundated me with sales calls/texts.
Good. Except you are forcing me to write a review to get information.
Lendgo said they could give rate. False, you are only a link to link site.
I expected to see rates after filling out my information--instead my information has been farmed out to lenders and I didn't get the instant feedback I was looking for. I now figure I will get hounded by lenders calling and emailing me. I would rather have best interest rates provided to me and I call lenders to pursue further.
I don't like the fact that I am just shopping on the internet to compare and just as soon as I put in my contact info. My phone is blowing up w harassment calls. I didn't ask to be solicitated. I want to be able to get my information on the internet and not be hounded by phone calls.
Your ad stated I would get to see refinance rates for my house which you did not provide. All I got is instant calls from lenders trying to sell me services. Bait and switch.
Multiple phone calls within minutes. DOn't like that
Well so far experience is good, but I do not like folks calling me
I don't want to be set up with other lenders that I have to enter all of my info again to. I did it to see current rates and payment like lendo said would happen but in fact. Did not.
Really know anything at this point so I could not say
Don't want calls your ad said I could see rates on my phone
Don't now yet just applied. With let you now when and if I take the loan and how high there interest is
Easy process - now to see if advertised low rate is actually available
The experience was quite a ride, I have saved 1 Million dollars from the trades I have done with Rocket Mortage and loanDepot. The minimum wait for a call was atleast fifteen minutes minimum and thirty minutes at max. I would suggest you guys have a column for tax payments but thank you already.
Good but was seeing that my Morgageh could maybe be paid off didn't really understand I've been paying for over 35 years or more never been behind
Let people know that they can't see rates, waste of timely
This is a complete rip off. You're not giving actual information, you're just harvesting numbers you can sell. Glad I gave you one that's about to be disconnected.
Your website is not very informative to this point
Thank you for finding several loan companies for me to explore.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members