Overview
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
I found several forms that I had been looking for, that were easy to fill out.
That's fantastic to hear! We're glad you found the forms you were looking for and that they were easy to fill out. If you need more forms or have any further questions in the future, please don't hesitate to reach out. Thank you for sharing your positive experience, J N.!
Very helpful template. Manage to pick up important points so as to create my own template.
We're pleased to hear that our template was helpful in picking up important points for creating your own. If you ever need more guidance or templates in the future, feel free to reach out. We're here to assist you in any way we can. Thank you for your feedback!
Amazing it was really helpful. It helped me in my exams.
Thank you for your kind words! Glad it was helpful for your exams!
Quick and easy! I needed to send a renewal to our tenants and this was free!
We're delighted to hear that our service helped you with a quick and easy renewal process for your tenants! Thank you for using our platform, and if you ever need assistance with anything else in the future, please feel free to reach out.
I found what I was looking for. Great! It was not difficult to navigate the site.
We're delighted to hear that you found what you needed and had a smooth experience on our site. If you ever need assistance again, don't hesitate to reach out. Thanks!
Easy to download. Needed the documents. Appreciate the ease and that a free download was available
Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.
I just landed on the site though i think the services are very helpful so far
Welcome to the site! We're glad to hear that you're finding our services helpful. If you have any questions or need assistance as you explore further, feel free to let us know. We're here to support you. Thank you for giving us a try!
Quick and easy to find. Easy to understand terminology that is effective in completing our task!
We're thrilled to hear that you found our service quick, easy to understand, and effective in completing your task. If you have any more tasks to complete or questions in the future, feel free to reach out. Thank you for your positive feedback!
Appreciate the background explanation of legal forms, along with the form.
Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.
I was pleased with the data provided in the legal template.
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
It was Simple and easy to locate and download the form
We're glad to hear that it was simple and easy for you to locate and download the form. Thank you for using our services!
You're very welcome! We're delighted to hear that you found the content helpful. If you ever need more assistance or have any questions in the future, don't hesitate to reach out. Thank you for your kind words!
Was able to create a very comprehensive employment agreement very detailed
That's fantastic to hear! Creating a comprehensive and detailed employment agreement is important, and we're glad our service helped you achieve that. If you have any more document needs or questions in the future, feel free to reach out. Thank you for using our resources!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.
This was so simple to use and printed out clear and fast.
I will definitely use this site again.
Thank you so much for making an effort to share your thoughts with us, Claire.
I found exactly what I was looking for with no problem.
We're thrilled to hear that you found exactly what you were looking for without any issues. If you ever need assistance again in the future, don't hesitate to return. Thank you for your positive feedback!
Easy and straight to the point. No BS links and pop-ups
We appreciate your feedback. Our focus is on providing a straightforward and hassle-free experience for our users. Thank you for noticing!
I found the form to be easy to understand and complete.
We're pleased to hear that you found the form easy to comprehend and fill out. If you have any more forms to complete or need assistance, don't hesitate to reach out. Thank you for your feedback, Terry!
I like the detailed steps to prepare and file - I hope it goes as well as it is described.
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience.
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- Greensboro, NC, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You're very welcome! We're delighted to hear that you were satisfied with the agreement you found on our platform. If you ever need more documents or assistance in the future, feel free to return. Thank you for using our service!