Overview
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Simply to understand, easy to use
Thank you for a nice experience
This lease was perfect for my needs. I highly recommend this product.
We're thrilled to hear that the lease template met your needs perfectly! Thank you for recommending our product. If you ever require more assistance or have any questions, feel free to reach out. Your support means a lot to us!
It was very easy to use legal templates! I'll recommend to anyone!
Thank you, Jessica! Your positive feedback is much appreciated.
Quick easy and really absolutely free. Thank you for making this easy.
We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.
Free to download and accessible. I love the the template it's giving.
Thank you for your kind words! We're thrilled to hear that you love the template and find our download process accessible. Your feedback is greatly appreciated!
I appreciate the fact that it is free to use and easy to locate and print. Thanks@
Thanks for sharing your rating with us and the community.
Very informative, easy to follow, was just what I was looking for.
Thanks so much for sharing your experience with us, Bob. We hope to see you again soon!
Easy to prepare and make your own using LegalTemplates templates and forms.
We're glad to hear that you found LegalTemplates templates and forms easy to prepare and make your own. Thank you for your positive feedback! If you have any more comments or suggestions, we'd love to hear them.
Great template to use and authentic looking. Great recommendation from a friend.
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.
It took me less than a minute to find a contract and one specific to my need!
Thanks for leaving us such a wonderful review, Natalie. We are thrilled that you found the appropriate form for your needs.
Needed a lease for a rental house and printed it out easily
We're glad to hear that you found it easy to access and print the lease for your rental house. If you have any more document needs or questions in the future, feel free to return. Your convenience is important to us, and we're here to assist you every step of the way. Thank you for choosing our services!
Who does not want free access to templates? Thanks for this. I really need this for work.
You're absolutely right! Free access to templates can be incredibly valuable, especially for work-related needs. We're here to provide you with the resources you need. If you have any more work-related questions or need further assistance in the future, don't hesitate to ask. Thank you for using our service!
I used legal templates and I am very pleased with the product
We're delighted to hear that you're very pleased with the legal templates you used. If you have any more legal needs or questions in the future, don't hesitate to reach out. Thank you for your feedback!
Quick lookup with search engine and accurate for for what I needed
Thank you, Allyson! Your positive feedback is much appreciated.
Great experience great templates for the documents you need will use again
Thanks for sharing your rating with us and the community.
The contents of the template were apt. Also, the information provided helped in drafting a letter.
We're delighted to hear that the template's contents were fitting for your needs and that the provided information was helpful in drafting your letter. If you have any more tasks or if there's anything else we can assist you with, please don't hesitate to let us know. Thank you for your positive feedback!
I like how the site is organized. It is easy for me to find examples for what i need.
We're delighted to hear that you find our site well-organized and easy to navigate! Making it simple for users to find examples and information is one of our top priorities. If you have any more specific needs or if there's anything else we can assist you with, please feel free to let us know. We're here to help!
BEST WEBSITE TO USE FOR DOCUMENTS, EASY TO USE AND FOLLOW., IF ANYONE EVER NEED TO USE THIS COMPANY I TRULY RECOMMEND IT.
It was very useful for me. I´m using your templates so much! Thanks so much!
Thank you for your feedback! We're delighted to hear that our templates have been so useful to you. Your continued use and appreciation mean a lot to us!
Easy to understand. I was able to provide all of the information that was needed.
Thank you for your review! We're pleased to hear that our format was easy to understand and enabled you to provide all the necessary information.
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- Greensboro, NC, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
You're welcome! We're glad to hear that you found our service simple to understand and easy to use. Thank you for choosing us, and if you ever need assistance in the future, don't hesitate to reach out.