Overview
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
Very much helpful information to get what I've got to do to get my stuff back! Thank you
It is simple and very easy to use especially during the time where work load is very big.
We’re happy to see that you had a 5-Star experience at Legal Templates, Glen.
Love to just get things that are clear and concise for reading and dissemination for what I need.
Thank you, Jill! Your positive feedback is much appreciated.
Very easy to follow. I am educated, but not in legal matters and I found it very helpful.
We're pleased to hear that our materials were easy to understand and useful, even for those not well-versed in legal matters. If you ever need further assistance, don't hesitate to ask. Thank you for your feedback, Steve!
Thanks for the great template saved me some time and effort to get the basic framework and layout
Thank you for your valuable feedback! We're glad to hear that our platform's flexibility in adding and removing information has made it more accessible for you. Your input helps us improve our services.
Very fast response, direct to the point, no adds and misleading pop up infos
Thank you for your positive feedback! We're committed to providing quick, straightforward assistance without any unnecessary distractions.
Easy to access and download this standard lease. It is also in a format that easy to edit.
We appreciate your business and are glad that we could provide you with a great experience, Gia. Thank you for taking the time to leave us a positive review.
I just filled out the form. I do not have any idea if this will work or not...
It appears it is a good model, although I could not download it yet.
Thank you for your feedback. Let us know if you need further assistance!
I have been using LegalTemplates for years and they are a great tool.
We're honored to have been a valuable tool for you over the years. Thank you for your continued trust and support! If you ever need anything else, we're always here to assist you.
Fantastic service with quality document and timely
Thank you for your kind words! We're glad to hear that you're satisfied with our service, the quality of our documents, and our timely delivery. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
This did help with a template, I am trying to hire a contractor and am in need of a contract. VERY HELPFUL.
Thanks for sharing your rating with us and the community.
This is the clearest form I've found. Easy to print and use.
Thank you for your positive feedback! We're delighted to know you found our form clear and easy to print and use.
The information was on point and a easy read, much appreciated.
Thank you for your kind words! We're so glad to hear the information was on point and easy to read.
Insightful and digestible.THank you for putting this together
Thank you for your positive feedback! We're delighted to hear that you found our site easy to navigate.
The information I had been searching for, and finally found.
We're thrilled to hear that you found the information you've been searching for with us! Thank you for your feedback!
A simple DuckDuckGo search, and found wonderful guidance. Very easy to use!
Thanks for sharing your positive experience!
Finally, a site with free and high quality documents.
Thank you for sharing your enthusiasm—it’s always great to know when valuable resources are appreciated and utilized.
Great explanation of the forms with an easy-to-navigate interface.
Thank you for your positive feedback! We're thrilled to hear that the explanation of the forms was clear and that you found the interface easy to navigate.
Useful legal templates, easy to use. Very quickly found online
It's great to hear you found the legal templates useful and easy to use! Thank you for sharing your experience!
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- Greensboro, NC, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I'm glad to hear you found the information helpful! Thank you for taking the time to share your feedback. If there's anything else you need, please don't hesitate to ask.