On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
LegalTemplates Reviews Summary
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Universal Healthcare Power of Attorney was easy to complete. Cost of service is reasonable. I recommend this business
Easy to navigate and use. Would recommend to other people to use for all legal documents and reports
Thanks for sharing, Chrylecia, the team at Legal Templates is thrilled to receive such a great rating, thank you.
They have great library of templates available to you for many occasions. Easy to use easy to find and very helpful.
Thanks for sharing, Karl, the team at Legal Templates is thrilled to receive such a great rating, thank you.
They will not refund you if you accidently miss cancelling before the trial period ends. They will charge you $30+/mo without notification or reminders. They will hide behind their terms of service if you ask for an exception / refund. Make sure you cancel right away or use a different service all together.
Hi Ryan,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Regards,
Betty Ko
Legal Templates Team
Amazing and very easy to do and submit. No help needed to complete this rental agreement.very good site for tentants.
We’re happy to see that you had a 5-Star experience at Legal Templates, Heidi! Thank you for your feedback :)
Every thing was fast and easy. I was very impressed. I expected more to do to complete the process.
Thank you, Frankie! Your positive feedback is much appreciated.
Great experience with easy gave me all the information the was requested and easy to navaigate will use again
We’re really grateful and appreciate you taking the time to share your feedback with us, Karen.
Easy to use fast and user friendly. Will use again if needed. Recommend to all if you want a reliable contract
Bernadette, thank you for the kind words! Hearing that people like you enjoy our product always brightens our day.
Great service very easy to use, not sure what else to say that can take up 100 words or characters that's it
Thank you, Tammy! Your positive feedback is much appreciated.
Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use. Site is OK. Not too hard to use.
Thank you! Your positive feedback is much appreciated.
Good job I haven't received a chance to see my firm yet it makes it hard to review. I'm not allowed to
Thank you, George! Your positive feedback is much appreciated. You can close the review and see the form on your dashboard for downloading.
This program was extremely helpful in guiding me to create this sheet. I would recommend it to everyone.
Thanks so much for sharing your experience with us, Anthony. We hope to see you again soon!
Ts very try it the experience about is great. Its very easy and understanding try it you dont wont to miss it
Thank you, Arel! Your positive feedback is much appreciated.
I don't like using this app because you making me do this review like this I don't really appreciate that. Thank you very much and appreciate that.
Thank you, Keith! Your positive feedback is much appreciated. I am sorry for the misunderstanding, but you have the option to click out of the review.
Thank you so much for your help. The best help ever. Renovations are so happy with the outcome that we have got
We’re really grateful and appreciate you taking the time to share your rating with us, Balone.
This has been an easy and very helpful service. I would recommend it to anyone needing to create a document and are looking for simple and fast.
Thank you, Heather! Your positive feedback is much appreciated.
Template was easy to understand and easy to use. I will use some of the other available templates in due course.
Thanks for leaving us such a wonderful review, Margaret. We are thrilled that you loved your experience.
This is the best utility to construct business contract. I build a purchase contract. The document is well organized.
We’re really grateful and appreciate you taking the time to share your feedback with us, Xiaobin.
Not free as advertised- do not use. False advertising, unethical business practice, makes me question quality of document.
Hi Joy,
Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.
Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.
I would like to apologize for your experience and rectify this situation as soon as possible.
Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.
Looking forward to connecting with you.
Regards,
Betty Ko
Legal Templates Team
Add a little truth to the commerse part of the admiralty maritime laws that The Constitution is law of the land.
Thank you, Ray! Your positive feedback is much appreciated.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Kimberly! We really appreciate your business and helping to share the word about the POA agreement for Legal Templates.