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LegalTemplatesReviews 2,837

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
183
value
182
shipping
110
returns
121
quality
162
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

New Jersey
2 reviews
0 helpful votes
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Quick and easy
October 7, 2023

Quick easy and covers everything a lease agreement should my residents find it easy to understand. Everything is clearly stated

Date of experience: April 14, 2023
Georgia
1 review
0 helpful votes
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Pricey
April 12, 2023

Almost cheaper to pay a lawyer if you only have a few documents a year. Seems all of these sites are meant for people who need multiple copies.

Date of experience: April 12, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Pamela! Your positive feedback is much appreciated. Is there anything we can do to receive a 5-star rating?

Idaho
1 review
0 helpful votes
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Great!
October 7, 2023

Easy & quick! I needed to draft a rental agreement fast and this service was so helpful in doing that! It took less than 10 minutes and covered everything I needed!

Date of experience: April 9, 2023
Illinois
1 review
0 helpful votes
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Yeah
October 7, 2023

Good great so helpful easy to do love it. Happy. Dope. Cheap. Super helpful. Free. Do it. It's good.

Date of experience: April 9, 2023
Alabama
2 reviews
0 helpful votes
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All I need is the template having to type 100 characters & pay over a dollar for this is just a shame

Date of experience: April 6, 2023
Betty K. — LegalTemplates Rep
over a year old

Hi Vicki,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

California
1 review
0 helpful votes
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Rental agreement
October 7, 2023

Found the site efficient to use fast and efficient had no issues filling out the form would recommend this to friends and family

Date of experience: April 6, 2023
New York
1 review
0 helpful votes
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Easy to use
October 7, 2023

Easy to use. Glad I found this so easily online. Being able to find this made things easier for me as lawers are so expensive.

Date of experience: April 6, 2023
Washington
1 review
0 helpful votes
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Very easy and the templates work very well. Everything from extremely basic all the way to full on forms.

Date of experience: April 5, 2023
Washington
1 review
0 helpful votes
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Great
October 7, 2023

I am a retired licensed property manager and I was having a problem finding a good roommate agreement until I found yours.
Thank you.

Date of experience: April 4, 2023
Georgia
1 review
0 helpful votes
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Great
October 7, 2023

When you are in need of legal documents for any reason this is the site to use. Very easy to maneuver and simple to follow.

Date of experience: April 4, 2023
Faroe Islands
1 review
0 helpful votes
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Good
October 7, 2023

I have positive experiences I've no problem about it... I find this review is useful and I recommend it

Date of experience: April 2, 2023
New York
1 review
0 helpful votes
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Good
October 7, 2023

Easy and quick doesnt ask for payment and is actually free for a trial run
Template was also detailed

Date of experience: March 31, 2023
Georgia
1 review
0 helpful votes
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Easy to navigate
October 7, 2023

I was looking for a quick to fill and print. Happy I found this site which gives you a free trial. I would recommend this company

Date of experience: March 31, 2023
Connecticut
1 review
0 helpful votes
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Easy Form
October 7, 2023

Easy to use. Needed for an unexpected requirement for my father's unexpected passing. Indiana small estate requirements.

Date of experience: March 30, 2023
Indiana
1 review
0 helpful votes
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Snan
October 7, 2023

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Date of experience: March 29, 2023
District of Columbia
1 review
0 helpful votes
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Not free
March 29, 2023

Act like this a free service. At the end requires a credit card and offers a 7 day trial for either $1 or $0 the $30+ per month

Date of experience: March 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Hello Thomas,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Colorado
2 reviews
0 helpful votes
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Rental house lease
March 28, 2023

The site was very easy to use. Document is professional. This site is user friendly and easy to use.

Date of experience: March 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Deborah! Your positive feedback is much appreciated.

California
3 reviews
4 helpful votes
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I canceled immediately after downloading the "free" legal form as required. It took me two years to realize that I was being charged monthly because the bank statement name is misleading. Luckily, my brother owns a Class-Action lawsuit firm and said that he will help me out, it's just a shame that companies choose to stoop this low!

Date of experience: March 20, 2023
Betty K. — LegalTemplates Rep
over a year old

Hi Bryan,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Regards,

Betty Ko
Legal Templates Team

Texas
1 review
0 helpful votes
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Apply
March 11, 2023

Just applying first time thought I would try it out. Was recominded by a good friend of mine. Love this app

Date of experience: March 11, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for sharing your rating with us and the community.

Washington
2 reviews
0 helpful votes
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Notice
March 11, 2023

I've not yet seen the document still waiting hopefully it will be just loud with life to use in the future

Date of experience: March 10, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re happy to see that you had a 5-Star experience at Legal Templates. You have the ability to download the documents from the dashboard. If you have any questions, please reach out.