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LegalTemplatesReviews 2,839

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 1 day

We monitor reviews for authenticity

Pakistan
1 review
0 helpful votes
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Good
May 3, 2023

Good and great thanks, hard to download the copies of information

Date of experience: May 3, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

California
1 review
0 helpful votes
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I like it, i love it
May 3, 2023

Easy peasy, nice and easy. They made it very easy to get what I needed and fill it out and print it.

Date of experience: May 3, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks for leaving us such a wonderful review, Jennifer. We are thrilled that you loved your experience.

Indiana
1 review
0 helpful votes
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Pretty Neat
May 3, 2023

Was very easy to find what I needed and helped me learn more about what each document functioned as, also free!

Date of experience: May 3, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re really grateful and appreciate you taking the time to share your rating with us, Braden.

New York
1 review
0 helpful votes
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Great rental lease template
May 3, 2023

Renting my property, did not have a good lease agreement but found the perfect lease here. Thank you.

Date of experience: May 3, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated, Jack!

Egypt
1 review
0 helpful votes
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Finance Manager
May 2, 2023

Excellent finance skills, business analytics, accounting policies, and procedures, and excellent knowledge of Excel (Pivot table, Power pivot/query, and BI).

Date of experience: May 2, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for the feedback.

South Africa
1 review
0 helpful votes
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Business Continuity Plan
May 2, 2023

Straight forward, yet comprehensive. Easy to understand

Date of experience: May 2, 2023
Betty K. — LegalTemplates Rep
over a year old

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

California
1 review
0 helpful votes
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Immediately useful
May 2, 2023

There were many 'sample contracts' on-line.
All were totally irrelevant to my context.
LegalTemplates labeled theres in such a way that the one I downloaded was immediately useful.

Date of experience: May 2, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Virginia
1 review
0 helpful votes
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Very good
October 7, 2023

You do not see the fees until the end but it states free try hpgil and complete I would reco
Mend this

Date of experience: May 2, 2023
South Africa
1 review
0 helpful votes
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Lease agrrement
May 2, 2023

Gave me all the basics required for a lease agreement. I did have to make some alterations to make it compatible with South African law

Date of experience: May 2, 2023
Betty K. — LegalTemplates Rep
over a year old

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Texas
1 review
0 helpful votes
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Awesome
May 2, 2023

Exactly what i needed and am very happy with the end result

Date of experience: May 2, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Italy
1 review
0 helpful votes
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Utilissimo, grazie
May 2, 2023

Breve, trovato tutto quello che mi interessava, grazie

Date of experience: May 2, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you, Marco! Your positive rating is much appreciated.

Kenya
1 review
0 helpful votes
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Remarkable
May 2, 2023

This platform is highly educative and gives the much needed details that regular textbook leave out or overlook.

Date of experience: May 2, 2023
Betty K. — LegalTemplates Rep
over a year old

We’re happy to see that you had a 5-Star experience at Legal Templates.

Canada
1 review
0 helpful votes
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Free!
May 1, 2023

Was a nice easy program to use. BUT. It is not free! No, I am not giving my credit card to anyone for something that is advertised as free

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Hi Sharon,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Illinois
1 review
0 helpful votes
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Living Trust Form
May 1, 2023

Easy to find easy to use. Just download and fill out form

Date of experience: May 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Thanks so much for sharing your experience with us. We hope to see you again soon!

South Carolina
1 review
0 helpful votes
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First Time User
May 1, 2023

This was so fast and easy! I would recommend this site to everyone!

Date of experience: May 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Pennsylvania
1 review
0 helpful votes
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Great legal Documents
May 1, 2023

It's free and great legal document. Least I can do is give a review. Im very happy documents from this site.

Date of experience: May 1, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

Oregon
1 review
0 helpful votes
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Power of Attorney Form
April 30, 2023

I was frustrated by all the other websites saying free forms, but when in reality you needed to pay something. I saw this website and said one more try, and true to their word the form is free.

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

Your positive feedback means the world to us. Thank you for choosing our business and for your kind words.

California
1 review
0 helpful votes
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Templates
April 30, 2023

Easy to find, and download. Have used several times, happily.

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.

California
1 review
0 helpful votes
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Piece of cake!
April 30, 2023

Very easy to understand, download and fill out and print and email. I only hope it is as effective as it is simple!

Date of experience: April 30, 2023
Betty K. — LegalTemplates Rep
over a year old

Wow! Thank you for your kind words! We're glad that we could exceed your expectations.

Iowa
1 review
0 helpful votes
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I used this program to write the By-Laws for our church and am pleased as to the success of the document..

Date of experience: April 30, 2023