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LegalTemplatesReviews 2,841

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
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Genius
September 29, 2023

Thank you, i have been searching for hours and found the perfect format.

Date of experience: September 29, 2023
Betty K. — LegalTemplates Rep
over a year old

You're very welcome! We're delighted to hear that you found the perfect format after your search. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Best of luck with your project!

Washington
1 review
0 helpful votes
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Thank you for being there when I needed
September 29, 2023

Quick and easy, Was able to submit my letter of intent the same day for free

Date of experience: September 29, 2023
Betty K. — LegalTemplates Rep
over a year old

That's wonderful to hear! We're glad you found the process quick and easy, and we're happy to have helped you submit your letter of intent for free. If you have any more needs or questions in the future, feel free to reach out. Good luck with your endeavors!

Massachusetts
1 review
0 helpful votes
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Great Help
September 29, 2023

I have loved using LegalTemplates. The site was easy to navigate and the templates were really useful.

Date of experience: September 29, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you've loved using LegalTemplates! It's great to know that the site was user-friendly and the templates were helpful for you. If you ever need assistance in the future or have more legal document needs, don't hesitate to return. Thank you for your positive feedback!

South Africa
1 review
0 helpful votes
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...
September 29, 2023

Generally quick and efficient, good for business and cuts down the hours of research. Kudos to the developers

Date of experience: September 29, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're pleased to hear that you found our service quick, efficient, and helpful for your business needs. If you have any more questions or require further assistance, don't hesitate to reach out. Kudos to you for using our resources, and kudos to our developers for creating them!

Canada
1 review
0 helpful votes
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Thanking You Legal Templates!
September 28, 2023

Very well done, easy to read and user friendly templates! Cannot thank you enough for making this available and for FREE...Thank you!

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

You're very welcome! We're delighted to hear that you found our templates easy to use and appreciate the fact that they are available for free. If you ever need more assistance or have questions in the future, don't hesitate to reach out. Thank you for your kind words, and we're here to help!

Philippines
1 review
0 helpful votes
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NDA - Independent Contractor
September 28, 2023

Easy to download, user-friendly.
Template is very useful.
I'll come back again.

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're pleased to hear that you found downloading our templates easy and user-friendly, and that you found them useful. We'll be here whenever you need assistance in the future. Thank you for your positive feedback, and we look forward to helping you again!

Louisiana
1 review
0 helpful votes
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Very nice legal templates
September 28, 2023

It is very smooth experience. All you have to do is to search for the form, and then fill in the blank. Pay and complete the transaction

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're glad to hear that you had a smooth and straightforward experience using our service to find and complete forms. If you ever have more forms to fill or need further assistance, don't hesitate to return. Thank you for your feedback!

Oklahoma
1 review
0 helpful votes
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Great and Fast Info!
September 28, 2023

Easily understandable and clear directions. Would highly recommend.

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your recommendation! We're delighted to hear that you found our directions easily understandable and clear. If you ever need assistance in the future or have more recommendations, feel free to reach out. We're here to help!

Arizona
1 review
0 helpful votes
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Good
October 7, 2023

I used it to make a rental contract for a house, and it was very easy! If I had to use it again I would

Date of experience: September 28, 2023
Nigeria
1 review
0 helpful votes
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Helpful
September 28, 2023

Easy and reliable documents, well explained and simple to understand

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're pleased to hear that you found our documents easy, reliable, well-explained, and simple to understand. Your feedback is greatly appreciated, and if you ever need more assistance or documents in the future, don't hesitate to reach out. Thank you!

Georgia
1 review
0 helpful votes
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Tytt
September 28, 2023

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Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for the rating.

Tennessee
1 review
0 helpful votes
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Usually places say they are free but what they mean is that they are free when you sign up for a 7 day trial and then they will bill you. This was actually immediately downloadable. Thank you!

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

You're very welcome! We're glad to provide a straightforward and genuinely free service without hidden fees or trials. If you ever need more documents or assistance, don't hesitate to return. Thank you for using our service, and we're here to help!

Florida
1 review
0 helpful votes
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AWESOME TOOL
September 28, 2023

Was able to create a very comprehensive employment agreement very detailed

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

That's fantastic to hear! Creating a comprehensive and detailed employment agreement is important, and we're glad our service helped you achieve that. If you have any more document needs or questions in the future, feel free to reach out. Thank you for using our resources!

AE
1 review
0 helpful votes
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Well done
September 28, 2023

Well brief and explain almost every corner of agreement

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that our resources helped you understand and create a well-detailed agreement. If you ever need further assistance or have more questions, don't hesitate to reach out. Your satisfaction is important to us!

South Africa
1 review
0 helpful votes
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50/50 Partnership agreement
September 28, 2023

The explanation on each clause is very helpful to business beginners. The language is simplified and easy to understand. I like the multiple options given.

Date of experience: September 28, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found the explanations on each clause helpful, and that the language was simplified and easy to understand. Providing multiple options is important to cater to various needs, and we're glad you appreciated that. If you ever require more guidance or documents in the future, please feel free to return. Thank you for your valuable feedback!

California
1 review
0 helpful votes
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Great
September 27, 2023

Easy to navigate through very clear and concise it's nice not having to be a genius to be able to use

Date of experience: September 27, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our platform easy to navigate, clear, and concise. Making our resources accessible to all is one of our goals, and we're glad you found it user-friendly. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for your feedback!

Oklahoma
1 review
0 helpful votes
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Just on trial basis
October 7, 2023

Good site. Has lot of good questions about the place. Just seeing how it works on trial basis.so will see how it goes

Date of experience: September 27, 2023
IR
1 review
0 helpful votes
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New vision
September 26, 2023

Good experience,easy and accessible,it would be helpful each boilerplate has the terminology of its legalese and its technical words related to that subject

Date of experience: September 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that you had a good experience with our services, finding them easy to use and accessible. Your suggestion about including terminology explanations for legal and technical terms in our boilerplates is valuable, and we'll definitely consider it for future improvements. Your input helps us enhance our offerings to better meet your needs. Thanks again for choosing our company!

TW
1 review
0 helpful votes
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This was really terrible
September 26, 2023

Legaltemplates is a scam. Do NOT trust this company, the legal documents are NOT going to hold up.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

New York
1 review
0 helpful votes
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Easy to use format
September 27, 2023

Follow instructions, easy operation, great value. Everything went smooth until the end when having to fill out this review with a hundred (100) characters.

Date of experience: September 26, 2023