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LegalTemplatesReviews 2,841

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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I hate websites like this
October 27, 2023

You let me get all the way thru this, ask for my personal information, make me log in & then tell me I have to pay or do a "free trial." BAIT & SWITCH.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 27, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Virginia
1 review
0 helpful votes
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The ease I was searching for!
October 26, 2023

I searched everywhere for a medical POA form for my state and this was the first place I found that didn't want me to pay for the form to be downloaded!

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're glad we could provide you with the medical POA form you needed at no cost. If you have any more questions or need further assistance, please don't hesitate to reach out. Your satisfaction is important to us!

New York
1 review
0 helpful votes
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5 stars
October 26, 2023

Ms. Joan did an awesome job with helping me with my issue. She really deserves 10 stars not just 5. Plus she deserves a raise on her performance she gave me. I really appreciated her.

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear about your positive experience with Ms. Joan! Thank you for your kind words and high praise. We'll make sure to pass on your feedback, and we agree that she's a star! If you ever need assistance in the future, please don't hesitate to reach out. Your satisfaction is our top priority!

GB
1 review
0 helpful votes
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Waiver Release
October 26, 2023

Very good and very easy to understand. I needed a simple solution to this problem and I found your site. I will now create a waiver to suit our needs which in turn will prevent any repercussions in the future, hopefully.

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found our site helpful and that it provided you with a simple solution to your needs. Creating a waiver can indeed help prevent future repercussions. If you have any questions or need further assistance while working on your waiver, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for using our service!

Michigan
1 review
0 helpful votes
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Good Resource
October 26, 2023

In comparison to other similar websites offering forms and documents under the guise of soliciting legal business, this site does actually offer the requested documents and forms without the solicitation. You can choose to browse and or download the documents and not be held hostage for the content you worked to create. The nominal fee for membership seems to be very reasonable. Thank you.

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your thoughtful feedback! It's our aim to provide the documents and forms you need without any unnecessary solicitations or content restrictions. We're pleased to hear that you find our membership fee reasonable. If you have any more questions or require further assistance in the future, please don't hesitate to contact us. Thank you for your support!

TT
1 review
0 helpful votes
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Material easy to source
October 26, 2023

Ease of use and understanding of material. Instructions for material content for inclusion were understandable and logical.

Date of experience: October 26, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're delighted that you found our platform easy to use and the material content instructions clear and logical. If you ever need assistance or have more questions in the future, please don't hesitate to reach out. Your satisfaction is important to us!

Washington
1 review
0 helpful votes
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Fantastic! Easy to navigate, good information. Just what I needed when I needed it.

Date of experience: October 25, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your fantastic review! We're delighted to hear that our website was easy to navigate and provided you with the information you needed when you needed it. Your feedback is greatly appreciated!

Malaysia
1 review
0 helpful votes
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VERY HELPFUL
October 25, 2023

Easy to use and are exactly what I have been looking for

Date of experience: October 25, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that our platform is just what you've been looking for and easy to use. Thank you for your kind words!

Washington
1 review
0 helpful votes
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Easy peezy
October 25, 2023

Quick and had exactly what I needed. Templates looked amazing and the download process was so simple.

Date of experience: October 25, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're glad to hear that you found what you needed quickly, and that you were impressed with our templates and the download process. Your satisfaction is our priority!

NL
1 review
0 helpful votes
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Residential Tenancy Agreement
October 25, 2023

Totally Sufficient for what i was looking for. I would recommend for anyone looking for resources online

Date of experience: October 25, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your recommendation! It's great to hear that our resources were totally sufficient for your needs. Thank you for your kind words and support.

Malaysia
1 review
0 helpful votes
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Good
October 25, 2023

Clear, precise and easy to understand. Makes work planning so much easier.

Date of experience: October 25, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're delighted to hear that our information is clear, precise, and makes work planning easier for you. Your satisfaction is important to us!

Wisconsin
1 review
0 helpful votes
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EXCELLENT
October 24, 2023

Fantastic wonderful terrific service easy to use manageable.

Date of experience: October 24, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your enthusiastic feedback! We're thrilled to hear that you found our service fantastic, wonderful, terrific, and easy to use. Your kind words mean a lot to us!

Texas
1 review
0 helpful votes
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Good
October 24, 2023

I dont think i should have to rate this site if i wish not to

Date of experience: October 24, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your feedback, you have the option to exit out of the review! If you have any more questions or need assistance in the future, feel free to reach out. Have a great day!

Ohio
1 review
0 helpful votes
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I never know what to expect when I download "free" documents but this one exceeded my expectations.

Date of experience: October 24, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that our "free" document exceeded your expectations! Your satisfaction is important to us, and we aim to provide valuable resources. If you ever need more documents or assistance, please don't hesitate to reach out. Thank you for your positive feedback!

Canada
1 review
0 helpful votes
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Parent consent form
October 24, 2023

Great it is all i need to know thank you
I will proceed to have this filled out for a child by hs parents to allow travel abroad

Date of experience: October 24, 2023
Betty K. — LegalTemplates Rep
over a year old

You're welcome! We're glad to hear that you have all the information you need. If you have any more questions or need assistance while filling out the form for travel abroad, feel free to ask. Safe travels and best wishes!

South Carolina
1 review
0 helpful votes
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Very helpful site
October 24, 2023

Found multiple forms that may be of use in future. Looking for a contract between mother and daughter for selling property to her.

Date of experience: October 24, 2023
Betty K. — LegalTemplates Rep
over a year old

It's great to hear that you found multiple forms that could be useful in the future. If you're looking for a contract between a mother and daughter for selling property, it's essential to consult with a legal professional or use a qualified legal document service to ensure the contract meets all legal requirements and protects the interests of both parties. Real estate transactions can be complex, and having the right legal documentation is crucial. If you have any questions or need assistance, please feel free to ask.

IR
1 review
0 helpful votes
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Good
October 24, 2023

Hi your article was useful and i can receive good agreement licence

Date of experience: October 24, 2023
Betty K. — LegalTemplates Rep
over a year old

I'm glad to hear that you found the article useful and that it has helped you in obtaining a good agreement license. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

Uganda
1 review
0 helpful votes
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5 star
October 23, 2023

Through reading all terms and conditions. I found them all perfect for both parties

Date of experience: October 23, 2023
Betty K. — LegalTemplates Rep
over a year old

It's wonderful to hear that you've carefully reviewed the terms and conditions and found them to be perfect for both parties. Your diligence in understanding the agreement is commendable. If you have any more questions or need additional information in the future, please don't hesitate to ask. We're here to assist you.

Egypt
1 review
0 helpful votes
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Understanding MoUs
October 23, 2023

Contract Manager Oil & Gas, petrochemicals industries in Europe, the middle east, north africa and far east for major operators and EPC Contractors

Date of experience: October 23, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your review.

California
1 review
0 helpful votes
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Was going to make a Will, but after reading about a Revocable Living Trust, I see the benefits between the two. My health is good, but seeing the things that are going on in the world has got me thinking about what could happen to me.

Date of experience: October 23, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for considering a Revocable Living Trust. We appreciate your feedback and are here to assist you with your estate planning needs.