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LegalTemplatesReviews 2,841

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Child travel form
December 5, 2023

I didn't know that there was a fee for doing this form. Iam still not sure if I will be charged for this form because I wanted a free trial.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible. Credit cards are required for verification purposes.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

California
1 review
0 helpful votes
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I am grateful that I was able to just download a Word document for my notice without having to pay for it, signup for any emails, free trials, or additional services.

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

We're glad to have helped! Enjoy using your notice. Thank you for the feedback, Anita!

Louisiana
1 review
0 helpful votes
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Review for template
December 5, 2023

So far easy. I haven't gotten form yet so how can I comment?

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for the feedback, O. S. You have the option to download the from from the dashboard. Please let us know if you need further assistance!

Missouri
1 review
0 helpful votes
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Nice template
December 5, 2023

Found the POA template i needed on this site. Thank you

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

That's great to hear! Happy to have been of help with the POA template.

Switzerland
1 review
0 helpful votes
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Great
December 5, 2023

Great resource and information. Clearly drafted document.

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We strive to provide clear and useful documents.

Texas
1 review
0 helpful votes
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Great employee medical form
December 5, 2023

It is nice to find a form that does not require contact information for download.

Date of experience: December 5, 2023
Betty K. — LegalTemplates Rep
over a year old

We're pleased you found the form convenient! If you have any other needs, feel free to reach out.

Nebraska
1 review
0 helpful votes
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Quite simple really, I tried to use their site and they wanted me to give them my credit card info for a free trial. This is very sketchy.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 2, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible. Credit cards are required for verification purposes.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Iowa
1 review
0 helpful votes
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Very helpful and prompt response
November 28, 2023

I looked into the Legal Templates and did not realize I signed up for a membership which I never used. It got cancelled and partially credited.

Date of experience: November 28, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback, Alexandra. We're glad we could assist in cancelling your membership and issuing a partial credit. If you have any further concerns, please don't hesitate to reach out.

Alabama
1 review
0 helpful votes
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Customer Service Chat Rep JOAN ROCKS!
November 24, 2023

I'm not sure about the company as a unit, however Joan the chat rep is amazing and patient and ohhhh soooo kind, knowledgeable and helpful.

Date of experience: November 24, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words, Sandra! Joan is indeed a gem—so glad to hear about your positive experience with her.

Oklahoma
1 review
0 helpful votes
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Was fast and easy
November 10, 2023

Fast and easy.I'll recommend to anyone that needs to file this way was so better for us to make our decisions

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 10, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

North Carolina
1 review
0 helpful votes
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Small estate affidavit
November 1, 2023

Everything good but it would not print on my printer not sure what the problem was

Date of experience: November 1, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your feedback, and we're sorry to hear that you encountered issues with printing. Please feel free to reach out to our customer support team for assistance with resolving this problem. We're here to help!

Texas
1 review
0 helpful votes
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Easy to prepare and make your own using LegalTemplates templates and forms.

Date of experience: November 1, 2023
Betty K. — LegalTemplates Rep
over a year old

We're glad to hear that you found LegalTemplates templates and forms easy to prepare and make your own. Thank you for your positive feedback! If you have any more comments or suggestions, we'd love to hear them.

Ohio
1 review
0 helpful votes
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A Living Trust amendment
November 1, 2023

The form is clear to read and the instructions are clear and concise.

Date of experience: November 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're pleased to hear that the form is clear to read and the instructions are concise. Your positive comments are much appreciated. If you ever have more to share or any questions, please don't hesitate to reach out.

Michigan
1 review
0 helpful votes
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Great information
November 1, 2023

Simplified information
Easy step by step instructions to follow to download forms.

Date of experience: November 1, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you found the information simplified and the step-by-step instructions easy to follow for downloading forms. Your feedback is valuable, and we're here to make the process as user-friendly as possible. If you have any more suggestions or comments, feel free to let us know. Thank you!

Saudi Arabia
1 review
0 helpful votes
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Superb content and user-friendly. Thank you so much.

Date of experience: November 1, 2023
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're thrilled to hear that you found the content superb and the platform user-friendly. Your appreciation means a lot to us. If you ever need further assistance or have more feedback, please don't hesitate to reach out. Thank you!

South Africa
1 review
0 helpful votes
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Mrs
November 1, 2023

Good in everything specially the word template, it is absolutist helpful indeed

Date of experience: November 1, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that you find the word template helpful and are satisfied with our services. Your positive feedback is much appreciated. If you have any more needs or feedback in the future, don't hesitate to reach out. Thank you!

Georgia
1 review
0 helpful votes
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Easy and straight to the point. No BS links and pop-ups

Date of experience: October 31, 2023
Betty K. — LegalTemplates Rep
over a year old

We appreciate your feedback. Our focus is on providing a straightforward and hassle-free experience for our users. Thank you for noticing!

Virginia
1 review
0 helpful votes
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Just what was needed.
October 31, 2023

Thank you for making these forms available. I am assisting a neighbor, and these provided a good foundation for them to see what is available.

Date of experience: October 31, 2023
Betty K. — LegalTemplates Rep
over a year old

You're welcome! We're glad to hear that our forms have been helpful in assisting your neighbor. If you have any more questions or need further assistance, please don't hesitate to reach out.

Georgia
1 review
0 helpful votes
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Fast. Easy.
October 31, 2023

Easy to use. Found exactly what I needed very quickly.

Date of experience: October 31, 2023
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found our service easy to use and quickly found what you needed. Thank you for your positive feedback!

Illinois
2 reviews
0 helpful votes
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Legal Templates Review
October 31, 2023

Very helpful and informational. I was walked through the process step by step. Excellent experience!

Date of experience: October 31, 2023
Betty K. — LegalTemplates Rep
over a year old

We're delighted to know that you had an excellent experience and found our guidance helpful and informative. If you ever need assistance in the future, please don't hesitate to reach out. Thank you for your kind words!