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LegalTemplatesReviews 2,841

4.4

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From the business

Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.


legaltemplates.net
Greensboro, NC, United States
+24
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LegalTemplates Reviews Summary

The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
182
value
181
shipping
110
returns
120
quality
161
This company responds to reviews on average within 2 days

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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Thanks
March 17, 2024

It was informative and productive
It was a helpfully time and worth it explaining a lot of my doubts

Date of experience: March 17, 2024
Betty K. — LegalTemplates Rep
over a year old

We're glad to hear that you found our interaction informative, productive, and helpful in addressing your doubts. Your satisfaction is our priority, and we're here to assist you whenever you need it. Thank you for your feedback!

Texas
1 review
0 helpful votes
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This is great for those wanting a basic bare-bones trust template. This will certainly do. However, for those seeking complex, layered trusts requiring more detailed instructions, may need to look elsewhere or have an estate planner and attorney customize one. I love the simplicity and plain language of this one. Highly recommended..

Date of experience: March 16, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your thoughtful review! We're glad to hear that our basic trust template meets your needs and that you appreciate its simplicity and plain language.

India
1 review
0 helpful votes
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Asking for review TOO SOON!
March 16, 2024

You need to tweak the timing of the pop-up asking visitors for a review -- I haven't even glanced at the concerned template and here you're asking me to review. Do you find that reasonable?

Date of experience: March 16, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback, John. Users have the option to exit the review. Please let us know if you need further assistance.

Canada
1 review
0 helpful votes
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Simple and User Friendly
March 16, 2024

It's exactly what I needed to make minor changes to my will without the hassle of redoing the original will.

Date of experience: March 16, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for choosing us to assist you with this important task! If you ever need further assistance, don't hesitate to reach out.

Philippines
1 review
0 helpful votes
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User friendly
March 16, 2024

Very fast response, direct to the point, no adds and misleading pop up infos

Date of experience: March 16, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're committed to providing quick, straightforward assistance without any unnecessary distractions.

Texas
1 review
0 helpful votes
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My Personal Legal Forms
March 15, 2024

I came across these Legal Templates and I Thank You, because I can understand the legality of the forms. I will Definity continue using these Templates

Date of experience: March 15, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your gratitude, and we look forward to continuing to support you with our templates in the future!

Illinois
1 review
0 helpful votes
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Very Easy to Understand
March 15, 2024

The instructions and form were easy to understand considering it's a legal document. The breakdown of terms also helpful

Date of experience: March 15, 2024
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found our instructions clear and the form easy to understand, especially given its legal nature. It's fantastic to know that the breakdown of terms was helpful to you as well. Thank you for your positive feedback!

Illinois
1 review
0 helpful votes
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It looks interesting but it's hard to tell. Right now i'm at the paywall and I'm forced to either leave this review or

Date of experience: March 15, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback, Joe. Users have the option to exit the review. Please let us know if you need further assistance.

Oregon
1 review
0 helpful votes
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Great Tool
March 15, 2024

I have been using LegalTemplates for years and they are a great tool.

Date of experience: March 15, 2024
Betty K. — LegalTemplates Rep
over a year old

We're honored to have been a valuable tool for you over the years. Thank you for your continued trust and support! If you ever need anything else, we're always here to assist you.

Florida
1 review
0 helpful votes
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This form is very good for my purposes and I appreciate the ease and convenience.

Date of experience: March 15, 2024
Betty K. — LegalTemplates Rep
over a year old

We're delighted to hear that the form meets your needs and that you found it easy and convenient to use. Thank you for your feedback, and we're glad we could assist you! If you ever require anything else, don't hesitate to reach out.

Pennsylvania
1 review
0 helpful votes
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NJ Lease
March 15, 2024

Easy access, very ergonomic. Simple to understand with options for a word doc or a PDF,

Date of experience: March 15, 2024
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found our platform easy to access and user-friendly. Providing options for both Word and PDF formats is important to us, and we're glad it met your needs. Thank you for your positive feedback! If you need anything else, feel free to reach out.

Australia
1 review
0 helpful votes
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Good quality
March 15, 2024

Fantastic service with quality document and timely

Date of experience: March 15, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're glad to hear that you're satisfied with our service, the quality of our documents, and our timely delivery. If you have any further questions or need assistance in the future, please don't hesitate to reach out.

New York
1 review
0 helpful votes
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Wow - It was that easy...
March 15, 2024

Great forms and easy to use - defiantly will use them again!

Date of experience: March 15, 2024
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found our forms great and easy to use! Thank you for your positive feedback, and we look forward to assisting you again in the future. If you ever need anything else, don't hesitate to reach out.

Texas
1 review
0 helpful votes
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Complete
March 14, 2024

It had what I needed and it was easy to access it.

Date of experience: March 14, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind review! We're delighted to hear you found what you needed easily.

Texas
1 review
0 helpful votes
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Medical power of attorney
March 14, 2024

Found the document fast. Looks easy to complete. I need to review it before I completed.

Date of experience: March 14, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for sharing your feedback! It's great to hear you found the document quickly and it appears easy to complete.

Thailand
1 review
0 helpful votes
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Perfect site which guide us how to prepare and why in details. Plus, the sample documents are very useful to draft own ones.

Date of experience: March 14, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're thrilled to hear that you find our site perfect for guidance on preparation, along with detailed explanations and useful sample documents.

South Africa
1 review
0 helpful votes
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Great
March 14, 2024

The information was on point and a easy read, much appreciated.

Date of experience: March 14, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your kind words! We're so glad to hear the information was on point and easy to read.

Ohio
1 review
0 helpful votes
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Easy to navigate site, well done
March 14, 2024

Insightful and digestible.THank you for putting this together

Date of experience: March 14, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that you found our site easy to navigate.

South Africa
1 review
0 helpful votes
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Appreciation
March 14, 2024

I really appreciate i did not struggle i find what i was looking for very easy

Date of experience: March 14, 2024
Betty K. — LegalTemplates Rep
over a year old

Thank you for your feedback! We're so pleased to hear that you found what you were looking for easily and without struggle.

Canada
1 review
0 helpful votes
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The information I had been searching for, and finally found.

Date of experience: March 14, 2024
Betty K. — LegalTemplates Rep
over a year old

We're thrilled to hear that you found the information you've been searching for with us! Thank you for your feedback!