On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Offering fast and easy free legal forms crafted by licensed attorneys, our service allows you to save time and money by creating and downloading legally binding documents in minutes. We are honored to be included in Fast Company's 2024 list of the 100 Best Workplaces for Innovators.
The company has garnered a mixed reputation, with notable strengths in product quality and customer service. Many customers appreciate the ease of use of the website and the availability of legal documents, often highlighting the helpfulness and professionalism of support staff. However, recurring concerns include issues with billing practices, particularly regarding unexpected charges and difficulties in obtaining refunds, which have led to frustration among some users. Overall, while customer service representatives receive praise for their assistance, the company faces challenges in addressing customer complaints effectively, impacting overall satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
This is great for those wanting a basic bare-bones trust template. This will certainly do. However, for those seeking complex, layered trusts requiring more detailed instructions, may need to look elsewhere or have an estate planner and attorney customize one. I love the simplicity and plain language of this one. Highly recommended..
Thank you for your thoughtful review! We're glad to hear that our basic trust template meets your needs and that you appreciate its simplicity and plain language.
You need to tweak the timing of the pop-up asking visitors for a review -- I haven't even glanced at the concerned template and here you're asking me to review. Do you find that reasonable?
Thank you for your feedback, John. Users have the option to exit the review. Please let us know if you need further assistance.
It's exactly what I needed to make minor changes to my will without the hassle of redoing the original will.
Thank you for choosing us to assist you with this important task! If you ever need further assistance, don't hesitate to reach out.
Very fast response, direct to the point, no adds and misleading pop up infos
Thank you for your positive feedback! We're committed to providing quick, straightforward assistance without any unnecessary distractions.
I came across these Legal Templates and I Thank You, because I can understand the legality of the forms. I will Definity continue using these Templates
Thank you for your gratitude, and we look forward to continuing to support you with our templates in the future!
The instructions and form were easy to understand considering it's a legal document. The breakdown of terms also helpful
We're thrilled to hear that you found our instructions clear and the form easy to understand, especially given its legal nature. It's fantastic to know that the breakdown of terms was helpful to you as well. Thank you for your positive feedback!
It looks interesting but it's hard to tell. Right now i'm at the paywall and I'm forced to either leave this review or
Thank you for your feedback, Joe. Users have the option to exit the review. Please let us know if you need further assistance.
We're honored to have been a valuable tool for you over the years. Thank you for your continued trust and support! If you ever need anything else, we're always here to assist you.
This form is very good for my purposes and I appreciate the ease and convenience.
We're delighted to hear that the form meets your needs and that you found it easy and convenient to use. Thank you for your feedback, and we're glad we could assist you! If you ever require anything else, don't hesitate to reach out.
Easy access, very ergonomic. Simple to understand with options for a word doc or a PDF,
We're thrilled to hear that you found our platform easy to access and user-friendly. Providing options for both Word and PDF formats is important to us, and we're glad it met your needs. Thank you for your positive feedback! If you need anything else, feel free to reach out.
Thank you for your kind words! We're glad to hear that you're satisfied with our service, the quality of our documents, and our timely delivery. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Great forms and easy to use - defiantly will use them again!
We're thrilled to hear that you found our forms great and easy to use! Thank you for your positive feedback, and we look forward to assisting you again in the future. If you ever need anything else, don't hesitate to reach out.
Thank you for your kind review! We're delighted to hear you found what you needed easily.
Found the document fast. Looks easy to complete. I need to review it before I completed.
Thank you for sharing your feedback! It's great to hear you found the document quickly and it appears easy to complete.
Perfect site which guide us how to prepare and why in details. Plus, the sample documents are very useful to draft own ones.
Thank you for your positive feedback! We're thrilled to hear that you find our site perfect for guidance on preparation, along with detailed explanations and useful sample documents.
The information was on point and a easy read, much appreciated.
Thank you for your kind words! We're so glad to hear the information was on point and easy to read.
Insightful and digestible.THank you for putting this together
Thank you for your positive feedback! We're delighted to hear that you found our site easy to navigate.
I really appreciate i did not struggle i find what i was looking for very easy
Thank you for your feedback! We're so pleased to hear that you found what you were looking for easily and without struggle.
The information I had been searching for, and finally found.
We're thrilled to hear that you found the information you've been searching for with us! Thank you for your feedback!
Answer: Thank you for reaching out, Sharon. If you need further assistance. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: Hi Ray, For your convenience, you can access your account 24 hours a day, 7 days a week online. From your Profile icon, simply click on "Account Settings" once you are logged in, then click the cancel button.
Answer: Hi Lillian! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Bobby, to print please locate the three-dot icon positioned on the right side of the document. Clicking on it will trigger a dropdown menu to appear. Within this menu, opt for the "Print" option from the dropdown menu for immediate printing. If you have further questions, please be sure to contact our Customer Support Team during business hours, Monday to Friday, 9 AM to 10 PM EST. You can email us at support@legaltemplates.net, call us at 1-855-335-9779 or reach us via chat.
Answer: Hi Laurie, You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Orrion! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Herman! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
We're glad to hear that you found our interaction informative, productive, and helpful in addressing your doubts. Your satisfaction is our priority, and we're here to assist you whenever you need it. Thank you for your feedback!