LegalTemplates has a rating of 4 stars from 2,565 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
I forgot to cancel my free trial before the expiration date, and a quick chat with a customer service rep along with an email to the refund department, and they promptly authorized a refund... and all ON Thanksgiving Day! So, when I sink my teethe into that turkey leg in a couple hours, I will make sure to be thankful for the Legal Template crew!
Sitejabber makes finding templates and downloading super easy and accessible. I wanted to look at contract examples and I got a ton of great templates from their site. I will be 100% recommending this to fellow peers and using this site again.
I called to cancel my free trial membership because if was not what I was looking for and Benjamin in customer service was very helpful and professional. I was truely surprised how quickly and easily he handled my request. Thank you Benjamin.
Had a hard time looking for a site where I can use some templates for my documents. Tried Legal Templates and their customer service is great. Their website is user friendly for someone who is new to this kind of service. I would surely recommend this site to my friends and colleagues.
Overall, a great experience. The call was answered quickly and handled professionally. The rep got my account closed and processed the refund promptly and efficiently. I really appreciate the good customer service and professionalism.
I used the legal transcript service and was please with the results. Furthermore, I had forgotten to unsubscribe from their service once I was finished using it. So I contacted them via email to request a refund on the charges I had received in the time I was no longer using their service. The response was prompt and polite. Though I have yet to receive my refund, my request is being processed and it looks as though I may get a full refund. Overall I am pleased with the service and feel valued as a customer.
Due to system issues, my free trial wasn't canceled and my card was charged. I called and worked with Charles where he was very understanding and beyond helpful in issuing a refund. It's always a pleasure when people go out of there way to help!
I am so happy with the experience I had with Charles. He returned my call in a very timely manner and was very personable and knowledgeable. I felt confident from the start the matter would be resolved and it has been. I greatly appreciate his assistance and will use thit's again when needing to create anotger legal document.
Since I wasn't the person who initiated a template trial/purchase, i can't speak on the product. Although the person who did use the product said it was, indeed, effective enough to get by although there were a few grammatical errors in it (not my words).\
So, let me speak on behalf of the person that I worked with... Charles. He addressed my concerns and explained a few things and we came to a mutual agreement. Everything was professional and cordial, as business should be. Thank you, Charles!
Very good and very easy to understand. I needed a simple solution to this problem and I found your site. I will now create a waiver to suit our needs which in turn will prevent any repercussions in the future, hopefully.
We're delighted to hear that you found our site helpful and that it provided you with a simple solution to your needs. Creating a waiver can indeed help prevent future repercussions. If you have any questions or need further assistance while working on your waiver, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for using our service!
SCAM... Be warned. I called to cancel they said no problem, 7 months later I am still getting charged $39.95 month for a service I never used. When I told them I cancel 7 months ago they said: "Prove it", they are criminals.
Was looking for something easy and efficient for the computer and understanding of not only myself but for client. The support team was also very helpful. Thank you Chris A for all of your expert help..
Not sure why a review is required to speed up my refund. Seems a little strange to me. Without a review I was told it would take 15 days for a refund and with a positive review it would be much quicker. Not a good way to do business.
Legal Templates provides very easy, user friendly customizable legal documents. Cancellation of their trial service was uneventful. The chat representative was very helpful and courteous. Likewise, my email communication was handled expeditiously.
I have been banging my head over the wall out of boredom trying to create a catering contract from stracth for my new business start-up. I am no lawyer by all means and it was a pain for me. Then I started googling and landed on this page, oh what a relief it has been. Saved me hours of work.
I have accessed the month-to-month residential and room-letting agreement. I found them easy to understand and they seem to cover all important aspects. I also found really useful information on the site.
Thanks!
We're pleased to hear that you found our month-to-month residential and room-letting agreements easy to understand and comprehensive. It's great to know that you also found useful information on our site. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for your feedback!
The refund process was simple and straightforward. Danny was a great help. All I needed to give was my email and last 4 digits of my credit card, and the refund was taken care of via chat. It's nice not to have to stay on the phone and on hold.
I was searching for a lease agreement and did not realize I was signing up for a subscription. No fault of yours, I just didn't understand.
Chris was super nice to me over the phone and gave me a cancellation number to refund my card for the subscription.
I chose this site due to the template quality and presentation. They are professional looking and helped me with a lease agreement. Once I was finished with the services Charles helped me out with the cancellation process. The customer service was quick and efficient.
Legal Templates is great website for all of your legal document services, unfortunately I do not need the services enough for it to be a reoccurring charge. I would definitely use their services again in the future for my legal docs needs. Charles was also very helpful in the process.
Answer: Thank you for reaching out, Sharon. If you need further assistance. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: Hi Ray, For your convenience, you can access your account 24 hours a day, 7 days a week online. From your Profile icon, simply click on "Account Settings" once you are logged in, then click the cancel button.
Answer: Hi Lillian! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Bobby, to print please locate the three-dot icon positioned on the right side of the document. Clicking on it will trigger a dropdown menu to appear. Within this menu, opt for the "Print" option from the dropdown menu for immediate printing. If you have further questions, please be sure to contact our Customer Support Team during business hours, Monday to Friday, 9 AM to 10 PM EST. You can email us at support@legaltemplates.net, call us at 1-855-335-9779 or reach us via chat.
Answer: Thank you for reaching out to Legal Templates. Please know that your account is accessible online 24/7 for your convenience. You have the option to adjust your subscription settings and unsubscribe from our email list directly through the "User Settings" in your account. Just click on your Profile icon after logging in. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -10pm EST.
Answer: Hi Laurie, You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Orrion! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Thank you, Katherine! Your positive feedback is much appreciated. We are glad you took advantage of the templates we offer.