LegalTemplates has a rating of 4 stars from 2,564 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.
Charles made a difference! He went beyond my expecatations and help me with my needs. At first I was lost and didn't know what to do. He took initiative and took care of my situation and was able to fix my problem. His definitely a someone worth having on you team. He deserves a recognition or promotion for his great customer service.
Very helpful template. I used this template to help me create an effective parenting plan for my three children. This made it simple and easy for both parents to understand and I definitely recommend all parents going though custody issues to use this template as well.
Lisa was great. I used the chat service to request a refund one day after my account renewed. I received a timely response, a quick validation, and my refund was processed. I'm very satisfied and would use Legaltemplates.net in the future.
Very pleased with the product. I haven't filed it yet! I'm glad that I did not have to enter personal information just so that I could print the whole thing out. I still have to get it signed!
Thank you.
Thank you for your feedback! We're delighted to hear that you're pleased with our product. It's great that you found it convenient to use without having to enter personal information just to print it out. If you need any assistance with the signing process or have any other questions, feel free to reach out.
Charles greatly helped me out. He was kind, courteous, and efficient.
I was charged 39.95 after all I intended to get was one template. He helped me through the predicament in a chivalrous manner.
Thank you Charles.
Stephen
I used one of their templates which was very good. I had a billing problem which they resolved to my satisfaction. Danny U. Was very prompt and helpful (excellent customer service). Overall a good company to work with.
I found their process of questions to fill in the documents very easy. I was able to complete my contract in a lot less time and I felt comfortable because I was able to save money that I would normally pay an attorney.
I have used the service in the past and it was fairly good and helping me form a lease agreement. Unfortunately I do not have enough of a demand to use this service on a subscription type basis. The customer service was excellent and I highly recommend the service to anyone who is interested in using it.
In comparison to other similar websites offering forms and documents under the guise of soliciting legal business, this site does actually offer the requested documents and forms without the solicitation. You can choose to browse and or download the documents and not be held hostage for the content you worked to create. The nominal fee for membership seems to be very reasonable. Thank you.
We appreciate your thoughtful feedback! It's our aim to provide the documents and forms you need without any unnecessary solicitations or content restrictions. We're pleased to hear that you find our membership fee reasonable. If you have any more questions or require further assistance in the future, please don't hesitate to contact us. Thank you for your support!
First time as a landlord and didn't know where to go for a rental agreement lease. Found your site to be very user friendly with very thorough sample templates for rental agreement leases were provided.
Thank you, Janet! Your positive feedback is much appreciated. We are glad you took advantage of the rental agreement.
I had contacted Legal Templates after I realized I had made an error thinking I had 14 business days to cancel after the free trial. My card got charged and I called the customer service number, I explained what happened and they immediately refunded me the entire amount charged. Charles was exceptionally helpful and very accommodating. It was very refreshing to see this outstanding level of service.
I was in a jam and a huge hurry, getting my doc done was easy and they sorted out any issues I had along the way. I had to 2 leases and edit them both after the fact. They were patient and made it happen.
They even offered me a 2 week free trial in which I used to make my one document, and then they were quick to respond to help me cancel after I got what I needed. I definitely recommend to others, and will definitely come back
This website is a great website for lawyers and paralegals who are just starting off. I did happen to find a similar website that was free. Danny did a wonderful job in helping me with my cancellation and refund request.
I found everything I needed to be able to prepare for a legal transfer. I like to think of myself as naive in the big world of legal situations so this really helped me in understanding what was required of me for my state.
That's fantastic to hear! Understanding legal requirements can be complex, so I'm glad the information provided helped you navigate the process for your state's legal transfer. If you need more assistance or clarification, don't hesitate to ask!
I needed a simple agreement between my brother and I.
I really appreciate the explanations about the various types of agreements and what to include.
I expected to be very stressed about creating an agreement. However, your "level-headed approach" really helped keep my stress level to a minimum.
Kudos to you!
We appreciate your business and are glad that we could provide you with a great experience. Thank you for taking the time to leave us a positive review.
I really appreciated the ability to access the form that I needed so easily. LT provided just what I was looking for. Because I loved its accessibility, I subscribed. But, I just do not conduct the volume of business to account for the $40 monthly cost. I have not had the need for the service except the one incidence. I would definitely recommend though.
I was having issues with getting charged for a template for 2 months and Cris and the team did an awesome job with refunding me back. Amazing website, amazing team. Will be using this website in the future for sure!
Customer service was excellent. I used the site once, but was subsequently charged for 2 months after. I contacted customer service to request a refund. I was pretty much immediately contacted and they started the refund process. If I ever had the need to use their services again, I definitely would.
Thank you for the form. I tried several websites and found out the free forms were not free.
Trying to get forms completed for elder people who don't have access or the funds to get forms completed by attorneys was difficult until I found your website.
Thank you for all you do providing forms for elders.
Thank you for the kind words, M R! It always makes our day to hear that people like you enjoy our product. Our team goes above and beyond to provide personalized solutions for our community, so it’s wonderful to hear that they exceeded your expectations.
Answer: Thank you for reaching out, Sharon. If you need further assistance. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: Hi Ray, For your convenience, you can access your account 24 hours a day, 7 days a week online. From your Profile icon, simply click on "Account Settings" once you are logged in, then click the cancel button.
Answer: Hi Lillian! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Bobby, to print please locate the three-dot icon positioned on the right side of the document. Clicking on it will trigger a dropdown menu to appear. Within this menu, opt for the "Print" option from the dropdown menu for immediate printing. If you have further questions, please be sure to contact our Customer Support Team during business hours, Monday to Friday, 9 AM to 10 PM EST. You can email us at support@legaltemplates.net, call us at 1-855-335-9779 or reach us via chat.
Answer: Thank you for reaching out to Legal Templates. Please know that your account is accessible online 24/7 for your convenience. You have the option to adjust your subscription settings and unsubscribe from our email list directly through the "User Settings" in your account. Just click on your Profile icon after logging in. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -10pm EST.
Answer: Hi Laurie, You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. We can be reached by email, support@legaltemplates.net or phone at 1(855) 335-9779, Monday - Friday, 9am -7pm EST.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: You can download your documents here: https://app.legaltemplates.net/dashboard Make sure you are logged in, your email should appear on the top right-hand side corner, If instead, you see GUEST; please click on the link to log-in. After logging in, locate the "My Document" section on the left panel, where you will find the list of documents you have created in the center of the page. Click on the three-dotted lines on the right, which will prompt a drop-down list. From there, select "Download" and choose either the WORD or PDF format. Once the file has been downloaded in your preferred format, you can proceed to print the document. Feel free to contact me if you require further assistance.
Answer: 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
Answer: Hi Orrion! 1. Make sure you are logged in. Go to your dashboard to download: https://app.legaltemplates.net/dashboard 2. You should see your document along with a down arrow icon beside it. Click on the arrow, and you will be able to download your document in either WORD or PDF format. Once downloaded, you may then print your document.
We're thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave us a review.