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LegalTemplates

Overview

LegalTemplates has a rating of 4 stars from 2,562 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LegalTemplates most frequently mention customer service, free trial and lease agreement. LegalTemplates ranks 3rd among Legal Services sites.

service
176
value
176
shipping
109
returns
118
quality
158
This company responds to reviews on average within 2 days
+23
How would you rate LegalTemplates?
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California
1 review
0 helpful votes
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Good Website
August 9, 2017

Danny U. Seems to be a great customer service representative. He responded to my refund request in a timely and professional manner. I was charged the full amount and was pleasantly surprised with the quick response. Danny said I'd have my refund as soon as possible. Legal Template is a great place for customer service.

Date of experience: August 9, 2017
Indiana
1 review
0 helpful votes
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Great legal work.
August 9, 2017

The website guides you through a step by step process of what you should do and it is so simple to use. Afterwards I called Benjamin for a quote on what I had done and he said I had done it in the fourteen day trial period and it was free. Great customer support. Thanks.

Date of experience: August 9, 2017
California
1 review
0 helpful votes
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I had talked to John and explained my reason and situation for late cancellation. He is very professional to handle my cancellation of subscription, and he also toke care of my one month of refund since my family decided not to use their service at this time. Because of John's professional work and his efficiency, I have more confidence to them. I would recommend this site to others and for my future use.

Date of experience: May 30, 2018
Arizona
1 review
0 helpful votes
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I went online looking for a free sample of a rental agreement. I found one with this company. I never order or anything and was being charged. When I finally called, I spoke with Benjamin and he took care of everything. I didn't even get frustrated like I normally do when I have to deal with stuff like this.

Date of experience: August 10, 2017
New York
1 review
1 helpful vote
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Amazing.!
September 5, 2019

My friend and I was looking for a website that can help us creating documents for some personal reason. Glad we found this website, customer friendly and less hassle. My friend and I are so happy and were able to pass the documents that is needed for our lawyer in time. Thank you so much for this amazing website.

Date of experience: September 3, 2019
Arizona
1 review
0 helpful votes
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I was lured onto legaltemplates.net by "free" forms and thought I had cancelled and didn't notice right away that I was being charged $39.95 a month. I was told I had agreed to the terms and conditions when I called and asked about getting a refund. They taught me a lesson. I would use someone else for your forms.

Date of experience: March 7, 2022
Betty K. LegalTemplates Rep
over a year old

Hi Richard,

Thank you for reaching out to us via SiteJabber. I read your review, and we want you to know that we take every comment and feedback very seriously.

I apologize for your experience and will rectify this situation as soon as possible. If you would like to contact me directly, here is my e-mail address.

betty@legaltemplates.net

I am looking forward to connecting with you.

Regards,

Betty Ko
Legal Templates Team
Customer Relations Supervisor

Idaho
1 review
0 helpful votes
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Refund
May 14, 2018

Very helpful in cancellation of membership and hope for a quick refund. I had called a few times but when Cris called back I was very pleased. Sometimes you apply for things which is a free trial and I completely forgot about it.

Date of experience: May 14, 2018
Missouri
1 review
0 helpful votes
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Great help when I questioned Danny about my charges on my cc. He was very helpful in getting my refund and my account closed as I don't need it now.
Very good customer service. I will recommend to all my friends and family.

Date of experience: August 11, 2017
Georgia
2 reviews
1 helpful vote
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I signed up for a trial back in Aug... forgot I signed up, and had no form of communication for the last week due to Irma. Called today to seek a refund, even though its now Sept, and Danny U. Was super helpful in speaking with Acct Dept to help get my charge refunded (even though it was past the trial date). Thanks guys!

Date of experience: September 20, 2017
Florida
1 review
0 helpful votes
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Easy to view and download, comprehensive template
January 21, 2024

Looking for a horse bill of sale template, and the standard one supplied by LegalTemplates was very helpful. The unique table format for the seller, buyer, and horse details was innovative as well; much more efficient than typical lengthy legalese prose.

Date of experience: January 21, 2024
Betty K. LegalTemplates Rep
over a year old

Thank you for sharing your experience! We're glad to hear that our horse bill of sale template met your needs effectively, and that you found the unique table format for detailing seller, buyer, and horse information both innovative and efficient. Your feedback is greatly appreciated!

Illinois
1 review
0 helpful votes
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Quick and easy
October 20, 2023

I was looking for a partnership agreement template. I typed the words in to begin my search and, bingo, Legal Templates came up as one of the top results after the ads. It was exactly what l was looking for!

Date of experience: October 20, 2023
Betty K. LegalTemplates Rep
over a year old

That's wonderful to hear! We're glad you found exactly what you were looking for when searching for a partnership agreement template. If you ever need more resources or have further questions, feel free to reach out. Your positive feedback is greatly appreciated!

Nigeria
1 review
0 helpful votes
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Lease template
September 18, 2023

I had an urgent need to produce a lease document for one of my properties. And browsing through the internet, I discovered this website that offers free-to-use templates. This met my need, and I am sincerely grateful.

Date of experience: September 18, 2023
Betty K. LegalTemplates Rep
over a year old

We're so glad to hear that our website met your urgent need for a lease document for your property. Your gratitude is greatly appreciated. If you ever require more templates or assistance in the future, please don't hesitate to return. We're here to help!

New Jersey
1 review
0 helpful votes
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IT Project Consultant
January 10, 2024

The step by step article was extremely helpful with identifying and explaining the various sections of the downloadable document template. This template download will assist my clients with an good foundational starting point and understanding of the importance of completing a BCP along with its related documents.

Date of experience: January 10, 2024
Betty K. LegalTemplates Rep
over a year old

We're delighted to hear that the step-by-step article was extremely helpful in identifying and explaining the various sections of the downloadable document template. It's great to know that this template will serve as a foundational starting point for your clients and contribute to their understanding of the importance of completing a Business Continuity Plan (BCP) along with its related documents. If you have any more questions or if there's anything else we can assist you with, feel free to reach out. Thank you for your positive feedback!

Colorado
1 review
0 helpful votes
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I had a great experience because Danny at LegalTemplates helped me get a full refund. I forgot about the 15 day policy, but it wasn't a problem. They showed me that they are reasonable people and I will definitely use their services again. Thanks Danny!

Date of experience: August 1, 2017
Georgia
1 review
0 helpful votes
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Legal Lease Agreement Template for the State of Georgia is the standard format for residential lease required for leasing rental property in accordance with federal, state, and local landlord and tenant rights. All agreements should be substantiated by counsel and appropriate regulatory entities responsible for ensuring housing and environmental standards.

Date of experience: September 8, 2023
California
1 review
0 helpful votes
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They will not refund you if you accidently miss cancelling before the trial period ends. They will charge you $30+/mo without notification or reminders. They will hide behind their terms of service if you ask for an exception / refund. Make sure you cancel right away or use a different service all together.

LegalTemplates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2023
Betty K. LegalTemplates Rep
over a year old

Hi Ryan,

Thank you for reaching out to us via Sitejabber. I read your review, and we want you to know that we take every comment and feedback received very seriously.

Credit cards are required for a free service as a method of verification, as well as for future purchases or upgrades.

I would like to apologize for your experience and rectify this situation as soon as possible.

Additionally, if you would like to contact me directly, here is my e-mail address.
betty@legaltemplates.net.

Looking forward to connecting with you.

Regards,

Betty Ko
Legal Templates Team

Minnesota
1 review
0 helpful votes
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Free Template
June 14, 2023

I am trying to keep my costs low while starting my new company. So not having to pay for a invoice template is going to help me achieve this goal. I appreciate the professional look and the helpful tips provided to ensure a professional look.

Date of experience: June 14, 2023
Betty K. LegalTemplates Rep
over a year old

Thank you so much for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience with us.

Wisconsin
1 review
0 helpful votes
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Buy-sell Agreement template
September 20, 2023

The form provided appears to include the main requirements for a buy-sell agreement, given any additional relevant information included by the user. Any legal consult (not included) would probably describe the purpose of the Agreement form, the meaning of paragraphs, and whether additional information is necessary for a specific situation. Thanks for providing this low/no cost access to basic legal forms and information.

Date of experience: September 20, 2023
Betty K. LegalTemplates Rep
over a year old

You're very welcome! We're pleased to offer accessible legal forms and information to help users like you. It's always a good idea to consult with legal professionals for specific situations, but we're glad to provide a helpful starting point. If you have any more questions or need further assistance in the future, feel free to reach out. Thank you for your feedback!

Georgia
1 review
0 helpful votes
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Legal agreement
January 12, 2024

I found the document I needed very quickly along with step by step instructions to fill it out properly.Then with the touch of a button I immediately downloaded it.It was very fast and very easy unlike other sites I have used in the past.

Date of experience: January 12, 2024
Betty K. LegalTemplates Rep
over a year old

We're thrilled to hear about your positive experience! It's fantastic that you found the document quickly, along with clear instructions for proper completion. We aim to provide a fast and easy service, and we're glad we could meet your expectations. If you ever need assistance in the future or have any questions, feel free to reach out. Thank you for your feedback!

Illinois
1 review
0 helpful votes
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I found a competitor that had better prices for what I was looking for. This company has excellent customer service, he was a great help and gave me exactly what I needed. I will consider future services because of this guest representative.

Date of experience: July 24, 2017