LEDChristmasLights has a consumer rating of 1.21 stars from 53 reviews indicating that most consumers are generally dissatisfied with their purchases. LEDChristmasLights also ranks 46th among LEDs sites. The most common issues with LEDChristmasLights are around customer service, which is not as good as expected by some customers.
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We found a Flash costume on Amazon but the size we wanted was unavailable. We went directly to the company and placed the order. Not only did they have the size, but the customer support was incredible. The gentleman I talked to was not only helpful but he treated me with respect. When you full fill 1000's of orders a month it's got to be hard to stay positive. Led Christmas lights has earned my business. I would recommend them to all my friends and family. Thank you again.See positive reviews
I ordered a Halloween decoration Oct 14th a week before my Halloween party Oct 23rd. I put in the Order Notes section I needed the order delivered by a certain day Monday Oct 22nd. On Friday 5 days after the order was placed I sent an email asking them if the order shipped. No Response. I tried calling them and left a voicemail no response. No response. I sent an email later that day using the website contact form hoping they would respond No response.I called their number and the voicemail box was full.Well On Saturday Oct 12th I emailed them and said I would like to cancel the order since it won't likely get to my house by the Party. They responded that they had shipped it out on Friday and it should be here by the end of the week. Which didn't help me. I responded I asking for the tracking number. No Response. On Oct 30th I received a confirmation that the package was shipped. This is means they lied about shipping my order on Friday OCT 18th and they could have canceled my order. USPS showed Shipping label created but it didn't show it was picked up. So I called again and left a vm and asked them if they haven't shipped it I would like to cancel the order since the party was over and it wouldn't even arrive in time for Halloween. No Response. The Package arrived on Nov 4th. It was not packaged well. Their communication is soo poor I don't even want to mess with returning it because I doubt they will issue a refund. It looks like based on the reviews that I wasn't the only person who got terrible service from this company. Worst part about it they had an advertisement saying order now to get your orders before Halloween and they didn't even ship it until the day before. I would avoid this company like the Plague. I ended up ordering the item on Amazon on Saturday the 16th and it arrived on Monday Oct 21st. :Lesson learned.See critical reviews
Tip for consumers: Shop somewhere else.
Tip for consumers: Stay away!
I placed my order 40 days ago and have not received my item, I have no faith in this company. I have sent many emails to them on this matter. I received one response saying the item was shipped, that was a month ago!
Holiday LEDs is America's favorite Christmas Lights store with the option to buy in case quantities for discounted prices, hosting a massive collection of the highest quality LED Mini Christmas Lights, C7 & C9 Christmas Lights, Icicle & Net Lights.
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