Led Christmas Lighting

Ordered a costume on the 21st of October and today on the 29th, after 2 voice mails and 2 emails asking the status of my order, i was told that my costume would be shipped out at the end of this week... well, obviously that doesn't work if Halloween is on Wednesday. Their response was that it was a Thanksgiving theme, so their priority was Halloween themed items, therefore my order was pushed to the side. Should have read all the reviews first before purchasing. Now to go find another costume in the next 2 days... ugh. Don't ever do business with these people.

I ordered my son a Halloween Costume that was hard to find elsewhere, on 9/14/18. The site said they were reaching peak times for Halloween so delivery may make up to 12 days I believe. 9/24 rolled around and I had not received pkg. I started getting a little nervous as I didn't research the website before ordering. When I DID, I saw tons of negative reviews about how many people never received their package and that the site was a scam. I called the company to check on my order. There was no answering service or human, just told you to leave a VM which reviews said would never be returned. I looked in my email for a confirmation email and was surprised that had never received one. Luckily I had screenshot the website confirmation after I initially placed my order, which included the order #. I found an email requesting my order status and included my order confirmation # (from my screenshot; again, no confirmation email received). They got back with me within 24h (sooner actually) and gave me a tracking number to check. I was able to get Text alerts telling me where my package was. I received my package this afternoon, which we are very pleased with!

I ordered an item on 9-28-18 and shortly thereafter received an email that my order has shipped. As of 10-23-18, I have not received it. I emailed the company twice and they did not respond as to the status of my order. I called the company and left a message, and, as others have found, they do not return calls. I have reported them as fraudulent to the bank that handles my credit care, which naturally, they charged immediately for my item that was ordered in September. There are many other options out there for the same item, so I would recommend buyers look at them.

I should read a review before placing my order :( I placed my order a three weeks before Christmas, but received it after December 25th. I called customer service, I sent messages, there was no reply. I ordered three items and received two of them wrong, poor quality and nothing like they have on the picture. I tried to get my money back, unsuccessful :( Please stay away from that website. It is better to spend more money but be happy with your order and do not waste days after trying to get your money back.

Shame on this company to take advantage of people. I placed an order & was charged immediately but have yet to receive my purchase. I wrote to this company twice not to receive one response. Ive called this company only to listen to music immediately & never able to speak to a person. I believe what goes around comes around. Thank goodness my credit card company is making a refund after I disputed this. And what a joke to have to put 1 star to process this review! They shouldnt get any

I placed an order on October 20 and was immediately sent an email confirmation of my order. My account was charged the same day as well. I checked back a couple days later to see that nothing had changed as far as my order status. I sent an email and called to check to make sure that I was going to receive it by Halloween because that's obviously why I ordered it. Never received a response via email or phone. I have since then been trying to get ahold of ANYONE to please confirm that received my email AND voicemail stating I want a refund and still as of today, 9 days later i have heard absolutely nothing. I am giving them until the end of the week to respond before I take this dispute to my bank. This is ridiculous and I will be sure to let everyone know this company is a complete scam.

They sent me the wrong size for my costume. NEVER returned my call from the number that was provided on the email and receipt. I emailed them... no return email.
The number i dialed w/out a return call was: *******833. I was told, 'well, that's not our 'main' number. And that my email probably went int their junk folder. As i tried to let him know that i have been trying to get in touch with his company he would just loudly repeat his 30 day policy. When I finally called in to the number you call to buy something else they told me it had been over 30 days... well yeah, I've been trying to get in touch with someone for 30 days.
HORRIBLE CUSTOMER SERVICE. BUYER BEWARE!

I ordered an item on June 8th of this year. Giving them time for a possible covid delay I waited a while before sending the first email. No response and no response to the following 3 emails either. I was actually able to leave a message on the phone in an off time, since the mailbox was always full during the daytime. Still no response. Contacted NY BBB and they were told that the item shipped on July 20th. It has yet to arrive here - unless it is being walked here it should have arrived. At this point the cat on bicycle wind wheel would be a spare, because I ended up finding it on Amazon and it came in 2 days later... They apparently did not have a problem taking my money and my order status online has progressed from ‘pending' to ‘processing'. I will open the complaint again with the BBB until I see a satisfactory result. I also feel they owe me an apology.
The only thing they get five stars in is terrible customer service, the other should be minus 1 star. It is by now almost 2 months since I placed the order and paid for it. My order number is # *******
At the time this was the only place I could find that particular wind wheel to replace my aged one.
Their ‘Contact us ‘ on their website is obviously only for show.

HE WILL TAKE YOUR ORDER CHARGE YOU TOO MUCH AND THEN DROP SHIP YOUR ITEM FROM REPUTABLE SELLERS ON AMAZON. HE TRIES TO PUT IN THE NOTE ON THE ORDER "ENJOY YOUR GIFT FROM LED LIGHTING" AND HE THINKS THAT AMAZON DOESN'T KNOW THAT BY DOING THAT HE IS NOT A DROP SHIPPER. HE WON'T RETURN YOUR CALL AND HE IS A TOTAL SCAM. BEWARE! HE GETS KICKED OFF AMAZON AND THEN JUST KEEPS STARTING NEW ACCOUNTS WITH THEM, FRAUD. SAD, VERY SAD AND PATHETIC. GO GET AN EDUCATION AND DO SOMETHING ELSE WITH YOUR LIFE JEFF BEACH!

I placed an order 9 days ago. I have never received any email with any info. It says orders ship within 3-7 days. Today, when I log on to my account it says partial ship. I have emailed them at least 5 times. I have called probably 50 times. It goes to voicemail, which is full, or they don't respond to your voicemail when the other message comes up. I had to place an order with another website yesterday. Excellent service. My order has already been shipped. I emailed them to cancel my order. No response AND still shipped some of it. So now I am going to have to go through the hassle of shipping it back and waiting for a refund... IF I EVER RECEIVE ONE NEVER EVER EVER EVER ORDER FROM THIS WEBSITE! WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!

All orders will take three to seven business days to process, package and ship. At times we may be out of stock on certain items. In that case, we will contact you if an item is on back order and will ask you if you would like to keep a back order in our system or if you would like cancel your order for a full refund. We will also notify you of the projected shipping time of the order as well. We Ship via United Parcel Service (UPS), United States Postal Service (USPS) and Federal Express (Fed Ex). Shipping fees may be calculated separately from the item(s) purchased or may be already included in our pricing. If you are looking for faster shipping please call us at *******681.
Returns, no restocking fee satisfaction guaranteed return policy! Important: If you item arrives late and you no longer need the item, do not open your package and refuse delivery so you will not need to pay for return shipping. If you open the package, the post office/UPS/Fed Ex will not accept a refusal and you will be responsible for paying any return freight. If you have questions please conatact us via telephone.
Led Christmas Lighting understands that sometimes when you order a product, it does not always our customers standards. We also understand that sometimes the product might vary from the manufacturers photographs or description and you might not be happy. For that reason we have a worry free return policy. Please Note: If you are wanting to exchange an item due to the size not fitting, we suggest that you place a new order for the proper size with our company for the item you need and return the wrong size for a refund. This way your replacement item will arrive in a timely manner.

If I could give a -5, I would! This is the worst experience I have ever had! I ordered a costume for my nephews birthday(which was September 3rd) late August, I believe the 27th. I was told it was back ordered until the 10th. Okay-fine... but then the 10th comes and I don't see a shipment confirmation email so I email the company asking them what the deal was. They then tried to say that they told me from the beginning it wouldn't be in stock until the 20th. This is not what I was told but I continued to wait. The 20th came-nothing. Then I get an email after emailing them AGAIN that it won't be any later than the 1st. I am now furious because the 1has now rolled by and still nothing. I have tried calling and leaving messages with these people and sent so many emails asking where my package was. So last night, October 7th, I sent an email JUST STATING that I think I should be compensated due to the horrible customer service and experience I have had with the company and I immediate get an email back saying they were going to go a head and cancel my order, per my request! What. The. $#*!? I never once asked them to cancel my order and now I have no idea if I'm going to get what I ordered almost 2 months ago. PEOPLE -Please do not waste your money or time with this company!