Lauren bridal

Purchase mother of the bride dress back in October, 2021. Quality extremely poor, missing several accessories beads on the gown. Wrong color, and after several photos, and emails back and forth. As, for my refund they offered me $17.29. So I had to tell them where they can shove it. So, please buyer beware. Not worth the headache.

I bought a flower girl dress from this website and it was a waste of money. In the picture it looks fluffy and in person it looked like a robe and you can't do anything to fluff it. I am so disappointed. Worst customer service because they don't reply or assist you to correct customer service. I would rather shop at aliexpress before buying from them again. Please take my word and don't do it!

I bought two dresses from them. Colors look different from product shown. They were way too big, they had me actually take pictures with the dress on before they would okay return. Did that! Then they wanted me too send my measurements did that! My measurements were just a few inches smaller than what they posted on website. They then said that I ordered the wrong size and could not let me return for refund. They measurements difference they gave was false. So, I am stuck with them. Don't ever order from them if you expect to return something if not satisfied. Never ever ordering from them again. Plus, dresses don't look like website.

They sent me the wrong color dress. I tried for over a month emailing back and forth with no resolve. Her first thing was to have someone take pictures of me in a different light wearing the dress. Well no matter what lighting I'm in, pink is far from gray! I just wanted to send dress back and get a refund. She offered me 20 dollars for a 200 dollar dress! Absolutely ridiculous! I will post my unsatisfied experience as many places as possible to warn people not to use them!

I should have read other reviews. I learned a huge lesson! I will NEVER shop here again... EVER! I ordered a MOG dress, sent in my measurements. Received the dress and it did not fit at all. I contacted the company immediately. They are not a U.S. company - they only respond in the middle of the night. They will not exchange or refund... period! After several days of sending pictures and explaining the size difference they offered a refund of $11. That's all they could afford to give me! My dress was 5" too small in the hips! Plus the color and style were not exactly as pictured. Do yourself a favor - DO NOT BUY from any Lauren Bridal site! Horrible experience!

I wish I would have read reviews before ordering from this company. I was willing to accept the return policy based on having a custom dress made but they made the dress in the wrong color, they made it in Silver instead of Dark Navy. Really! Now I am getting the run around like in other reviews I am now reading. I know that I will never get any satisfaction other than writing bad reviews. So there you have it. STAY away from this company. There are too many other places to purchase dresses to have to settle for cracker box outfit.

I heard back from a Teddy stating that because it was custom made I could not have a refund and to take it to a dressmaker to fix. They would give me 18.99 USD back.
They asked me to show photos which I did, then they only commented on one of the photos making sure that I clearly knew it was an on shoulder dress not off shoulder. The dress is way too short and way to big at the breast area and shoulders. I told them why do they have the option of custom sizing. It's sad because they took over $500 AUD from me. It's not fair to be ripped off when you do the right thing. You can't get any legal advice because they are over seas and they don't offer PayPal. If I had of used that I may have got some money back. I don't understand why they can't be shut down. I'm devastated completely especially during COVID, who has that kind of money to waste. Complete thieves.

Quality of the dress order really poor quality, the accessory of the dress nothing of what it was offered in the picture on the web page, the dress is nothing of what it was offered and totally different. Return policy even though the dress is not what you pay for they will not receive it back.
I will never use this company again, is a waste of money.

The bride's maid dress I ordered was not at all what I received.
I did a search for blue dresses. The dress I ordered was blue ombre in the picture. There was no colour description on the dress and no place to choose colour. Then it arrived it was black ombre.
The dress size said bust was 106 cm. I am 102cm and it was 10 cm too small.
The company refused to refund my money. They offered me a $5.00 coupon for my next purchase on a $109.00 dress instead.

The Star Rating needs to be a ZERO! This company is a scam and will not exchange or refund your money for any reason. They advertise traditional American sizes but the measurements are completely inaccurate. If I had ordered a dress by their measurements I would have had to order a size 16, when I wear a size 8-10 in Mother of the Bride dresses. Since we are in the middle of a pandemic, we aren't allowed to try on dresses, so as consumers we are forced to order online! I've learned the hard way, and I hope that this will scare people off from having the same experience. Should have known that this was a Hong Kong business before I ordered, but I was desperate and the dress was exactly what I was looking for. Shame on them for scamming their customers!

I was wedding dress shopping online last year... As I am sure. Most brides are a bit worried about fit and the time it takes to receive a dress and then maybe send it back... I checked out this website. It was ok. There are more out there and in the big picture. I decided if I bought a budget dress online around $200 and it wasnt the right dress I could still find something if I needed to locally.

I ended up buying online from a webstore that has over 3000 dresses. Yes its true and then when you order you give your exact measurements and wait. The dress was as in the picture and it was beautiful. The quality for the dress I chose was not as high as I expected. But it looked gorgeous once on.

Lauren bridal is ok. But there are many better choices with much lower prices and still you get a lovely dress..

I ordered a dress for my daughter's wedding from this website.
After a month of waiting, anticipation and expedited delivery, what I received was nothing but disappointed, frustration and anger, since the dress was remotely close to what I saw on the website.
I'm extremely disappointed and I have no respect for this website and their false advertisement. They fooled me once!
Be aware!
Save your money and self respect and DO NOT order anything from this deceitful company.
I have written many messages and have called many time for a return label. In return, I have received one automated message back by Shinny, saying "sorry, try to wear the dress"!