Linda P.

I heard back from a Teddy stating that because it was custom made I could not have a refund and to take it to a dressmaker to fix. They would give me 18.99 USD back.
They asked me to show photos which I did, then they only commented on one of the photos making sure that I clearly knew it was an on shoulder dress not off shoulder. The dress is way too short and way to big at the breast area and shoulders. I told them why do they have the option of custom sizing. It's sad because they took over $500 AUD from me. It's not fair to be ripped off when you do the right thing. You can't get any legal advice because they are over seas and they don't offer PayPal. If I had of used that I may have got some money back. I don't understand why they can't be shut down. I'm devastated completely especially during COVID, who has that kind of money to waste. Complete thieves.