Las Sola

They sent me the wrong product and then they keep sending emails with more questions. I've been sending multiple pictures, explanation and there's no help

Over a month and one of my lights still hasn't been delivered

Not only do some of the light fixtures we purchased from Las Sola do not look like the pictures online, some do not even meet USA standard code. Upon contacting customer service for returns they will come up with every imaginable reason not to return product. If they do finally tell you how to return products, you will pay for shipping to wherever they ask you to ship to, and you will pay a restocking fee (according to their policy). We have yet to see if they actually will refund anything that we have returned.

I decided on two rugs!
I'm fascinated by the quality and the overall picture.
I would now like to order curtains and trust that they will be just as good.
5 Stars

I have not received the order. It's taking way too long. If I knew the product was shipping from China I never would have ordered from this company, for numerous reasons.
I hope I receive it soon, and that is a usable product.

Had a little bit of a wait to get it but it is beautiful

I didn't like the quality of the product and the return process was a pain. I ended up taking a 30% discount as I would lose more money returning the product. Easier buying the same thing in Amazon next time with better return policies

Thankfully, PayPal returned my money.

I have since bought this product on another website.

That the seller does not communicate

Bad customer service/ hard to get a response and then had surprise customs taxes

Place order on May 1,2024 and as of June 4th I still haven't received it. It shows it was shipped by not other information

First it's not what it say on the picture cheap plastic material, I mean plastic. It say gold but not even close to gold color just spray paint. And try to return it it's another hustle and you going to pay everything plus restocking fee. So don't waste your money specially ordering overseas. One more thing it took forever to get it.

In placing the order there was no indication that the light fixture was shipping direct from China. This was only disclosed once the product was shipped a few days after the order date. It has already been 2 weeks and I have not received the fixture. I still do not have a respected arrival date.

Good selection of lights at fair prices but if you are used to Amazon shopping experience probably not the best pick; products shipped from China so takes forever to receive. Read fine print for returns as you can only return if damaged or inaccurate description - for which you pay shipping yourself to return. I will stick to companies with easier return policy.

The lamp looks very nice and gives good light, BUT it is a bit annoying, that it changes the color with every time you turn it on/off. Why is there no switch on the lamp where you can select between warm white/cold white/daylight and it keeps the selected setting? A bit disappointing.

Got what i expected which was so nice thank you for getting it to me so quickly

I found it very difficult to communicate with the company. After three weeks, I still have no idea when my light fixture will arrive because the tracking link does not work automatically. I am not downloading software to find out where it is. I should not have to do that. When will the item arrive!?!?!?!?!?!

Who ever designed this light should after completing the design tried to put it together, the light needs special tools, impossible to find in any hardware store… also it didn't come with bolb

We received all (4) light fixtures completely smashed. So smashed that in opening the box, shards of glass fell out. I received a response days later that they would send me new globes. The shipping had already taken so long that I didn't trust that they would arrive by the time the electricians arrived so I asked for a refund. No response for days and that was only to replace the globes again. When I told them that this was not an option given the timeline (now a week later) they still have not responded and it's now been a month since ordering. I guess it's $900 down the drain! I've requested an RMA and refund…. Still nothing. And I don't have time to order anything else.
DO NOT PURCHASE FROM LAS SOLA!

Shipped way faster than expected, however the light was not hollow in the middle like the marketing photos make it look. We had to paint the center portion since we didn't have a white ceiling. It still looks good (see attached photo), but we might have made a different choice had we known the center was white.

The dimmable remote took a few attempts to connect but worked in the end. Overall, good product and will help to reduce the amount of direct overhead light in a small home office.

We hooked up the light, went to test it and every time we turned it on and off, it would switch between the different styles of white. No way to make it so it would stay on one color.

Beautiful fixture, exactly as pictured and described. Shipped really fast! Came a little defective but customer service was fantastic and offered a solution that was fair and acceptable! Would use again!

Item came broken and it's been three weeks trying to get it replaced. Have reached out several times and continue to get excuses.

Pretty disappointed in the quality of the packing and shipping of this product. Light pods on the track lighting were different as pictured. The base of the tack lights is different and much clunkier than advertised. Additionally the instructions had no reference to track lighting set. Not many people are going to know how to adapt to the absence of instructions for this setup. Paid good money and this product and it's mostly disappointing.