Las Sola

Purchased two landscape lights for $400+ total. They don't work. They use remote control to operate with no switch on the light. It didn't specify anything about the remote on the product description yet it only works with a remote. I got two remotes for the lights and neither of them work. The seller refuses to acknowledge the defect and keep asking for videos and photos. I keep complying and they keep insisting that I had done something. Do not trust this seller. They do not stand behind their return policy, their quality is terrible and their customer service even worse.

Totally unreliable and ships from China which is not clear. A month after my order I am still waiting for the delivery. Looks nice but not worth it. Bordering scam. Stay out. Will probably have to file a dispute with my credit card company.

Shipped way faster than expected, however the light was not hollow in the middle like the marketing photos make it look. We had to paint the center portion since we didn't have a white ceiling. It still looks good (see attached photo), but we might have made a different choice had we known the center was white.

The dimmable remote took a few attempts to connect but worked in the end. Overall, good product and will help to reduce the amount of direct overhead light in a small home office.

Well as you know, like many other people Las Sola sent me the wrong item and then offered me a 20 per cent discount for my "trouble" if I would keep it. I said no go! And swung into action. I said that if they did not give me a 50 percent refund immediately, I was going to report them to The Better Business Bureau. They then said that a refund would arrive in 5 to 10 business days. I then reported them to Klarna my payment method... suspended payment and told Klarna that they should consider never doing business with Las Sola ever again. Then I emailed Las Sola back and told them that I had reported them to Klarna who was reconsidering doing business with them and was waiting for the refund. The next morning my refund was completed back to Klarna. Do not let Las Sola get away with giving you less than what you paid for.

Pretty disappointed in the quality of the packing and shipping of this product. Light pods on the track lighting were different as pictured. The base of the tack lights is different and much clunkier than advertised. Additionally the instructions had no reference to track lighting set. Not many people are going to know how to adapt to the absence of instructions for this setup. Paid good money and this product and it's mostly disappointing.

We received all (4) light fixtures completely smashed. So smashed that in opening the box, shards of glass fell out. I received a response days later that they would send me new globes. The shipping had already taken so long that I didn't trust that they would arrive by the time the electricians arrived so I asked for a refund. No response for days and that was only to replace the globes again. When I told them that this was not an option given the timeline (now a week later) they still have not responded and it's now been a month since ordering. I guess it's $900 down the drain! I've requested an RMA and refund…. Still nothing. And I don't have time to order anything else.
DO NOT PURCHASE FROM LAS SOLA!

Good selection of lights at fair prices but if you are used to Amazon shopping experience probably not the best pick; products shipped from China so takes forever to receive. Read fine print for returns as you can only return if damaged or inaccurate description - for which you pay shipping yourself to return. I will stick to companies with easier return policy.

There are not enough words to describe how horrible this company is. I bought a $700 light for our commercial site. It was new construction and the light was installed by a licensed electrician. The light had 5 different components, 4 of the 6 didn't work. Electrician took it down, I contacted the company. Company said we need a video to prove it doesn't work. I was pissed, so I had the electrician come back, reconfigure it again and take a video proving it's defective. Sent the video, then they proceed to tell me I have to try and fix it, they still won't refund us. The consumer is not responsible to fix defective products. They start talking about how my building electrical must be the problem, you have to be kidding me. By the way everytime.my electrican comes, we are paying. Literally, I'm attaching their emails and my video. DO NOT BUY FROM THIS COMPANY, they will not respond as a company in an appropriate manner. Matter of fact, I don't do reviews but I am going to review this company everywhere humanly possible. I hope I save lots of potential consumers from being robbed. I am so furious.

We ordered a new light fixture from Las Sola. Once it was installed, one of the sockets didn't work. We tried all the bulbs in the socket. Las Sola asked for poictures and videos to prove that it was not working. These were provided, but Las Sola wants more pictures and pictures of wires that are not exposed. I told them that I cannot send the pictures but would gladly send the old product back to them if they were to issue a refund. They keep insisting that they want picture of the wires and send me pictures of OTHER light sets - not the one I purchased from Las Sola - as an example.

The light I purchased was very expensive and I am, going to have to eat that cost for a working light from a different company. THIS IS A BAD COMPANY - DO NOT GIVE THEM YOUR MONEY.

It's been 2 weeks and my lamp haven't been shopped yet and they are saying they can't do anything. Emails they are barely reply and there is no contact number to call