business logo of Laser Co

Laser Co

Overview

Laser Co has a rating of 4.5 stars from 574 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and good communication. Laser Co ranks 10th among Electronics sites.

service
51
value
4
shipping
4
returns
3
quality
14
This company responds to reviews on average within 20 days

Instant Feedback

707 reviews
+5
How would you rate Laser Co?
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Australia
1 review
0 helpful votes
Follow Robert A.
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Took a long time to get a response,about 10 or 12 phone calls and only got one reply, and quite a few text before I got a reply. Once I got reply, was great.

Date of experience: April 21, 2023
Punit K. Laser Co Rep
over a year old

Thanks for taking the time to leave a review, Robert! We apologize for the delay in response and the inconvenience it may have caused. We're glad that once we connected, you had a great experience. We'll definitely work on improving our response time to provide even better service in the future.

Thanks for choosing our business and we hope to serve you again soon.

Australia
1 review
0 helpful votes
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Had the exact item I needed and it was delivered within 3 days which was great.

Date of experience: June 24, 2024
Punit K. Laser Co Rep
10 months ago

Thanks, Steve! We're thrilled to hear you found exactly what you needed and received it quickly. We appreciate your kind words and support!

Australia
1 review
0 helpful votes
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Excellent and quick service
April 28, 2024

Excellent and quick service. Answered questions a
With genuine information. Eager for me to understand
Quick delivery

Date of experience: April 18, 2024
Punit K. Laser Co Rep
over a year old

Stars aligned and it's a perfect score from us too! Thank you for the high praise on our quick and informative service—nothing beats a speedy delivery with a side of genuine help. We're thrilled that our brand made the cut for you, turning your quest for quality into a tale of satisfaction. Your feedback is the cherry on top of our day. Cheers to more flawless experiences and fast deliveries!

Australia
1 review
0 helpful votes
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Easy
July 11, 2024
Updated review

Easy shopping experience. Like the new look and feel.
Products are great. Charges my laptop!

Date of experience: July 1, 2024
Punit K. Laser Co Rep
10 months ago

Thanks for your feedback, Prashant! We're thrilled you enjoyed the new look and found the shopping experience easy. Glad to hear the product is working well for you!


Quick and easy
July 7, 2024
Previous review

Quick and easy

Date of experience: June 27, 2024
Australia
1 review
0 helpful votes
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Ordered vivofit smartwatch charger
February 26, 2024

Ordered vivofit smartwatch charger. Rather expensive for the charger and the the postage cost was expensive as well but it's the only place I could get it.

Date of experience: February 10, 2024
Punit K. Laser Co Rep
over a year old

Thank you for taking the time to leave a review, Georgy. We understand your concerns about the cost of the vFitness smartwatch charger and the shipping fees. We strive to make hard-to-find items like these accessible to our customers, though we acknowledge the pricing can sometimes be a challenge. We're actively working on solutions to provide better value and appreciate your feedback as it helps us improve. If there’s anything more, we can do to assist you, please don’t hesitate to contact us at support@laserco.com.au

Australia
1 review
0 helpful votes
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Lovely!
November 26, 2023

Lovely! Thankyou Although I didn't think the Ninja Turtle USB cable was top quality. It didn;t fit my items snuggly like other quality usb cables I own.

Date of experience: November 26, 2023
Punit K. Laser Co Rep
over a year old

Thanks for the 'lovely' 5-star review, Paul! We're thrilled you're happy with your purchases. Looking forward to your next visit!

Australia
1 review
0 helpful votes
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It arrived extremely quickly
February 17, 2022

It arrived extremely quickly.
I connected it up and it tuned available channels I repositioned the ariel, retuned and it found all channels. Excellent picture 25km from tower.

Date of experience: February 17, 2022
Punit K. Laser Co Rep
over a year old

We are glad we met your expectations, Graham. We look forward to serving you again.

Australia
1 review
1 helpful vote
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Very happy none of my other pens seemed to work, always had a drag feeling, this glides over my screen really great.
Thank you

Date of experience: February 25, 2022
Punit K. Laser Co Rep
over a year old

Thank you for your feedback, Barry. Look forward to serving you again in the future.

Australia
1 review
0 helpful votes
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It was a very good experience: easy to order online, fast and reliable delivery and affordable devise that can play from USB. Thanks

Date of experience: February 11, 2022
Punit K. Laser Co Rep
over a year old

Thank you for your great feedback, ER. Looking forward to serving you again.

Australia
1 review
0 helpful votes
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It's good product I bought for my 2 years old son to watch you tube. Hope it will be fit for purpose.

Laser Co attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 26, 2021
Punit K. Laser Co Rep
over a year old

Thank you for taking the time to share your feedback with us. We're glad to hear that you found our product to be suitable for your 2-year-old son to watch YouTube. However, we see that you gave us a 2 out of 5 star rating, which indicates that you may have some concerns or issues that we would like to address.

If you could provide us with more information about your experience or any issues you encountered with our product, we would be happy to assist you and ensure that you have a positive experience with our product.

We take all customer feedback seriously and strive to improve our products and services based on the feedback we receive. We appreciate your business and look forward to hearing from you.

Thank you again for your feedback and we hope to continue serving you in the future.

Australia
1 review
0 helpful votes
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It was so easy to choose and purchase products from the Laser Co website.
I received the goods within 2 days.

Date of experience: November 28, 2022
Punit K. Laser Co Rep
over a year old

Thank you for your feedback, Robert.

Australia
1 review
0 helpful votes
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Ordered last Friday and received on Thursday
December 1, 2023

Ordered last Friday and received on Thursday. Very happy with the service! Will be testing out the product once charged.

Date of experience: December 1, 2023
Punit K. Laser Co Rep
over a year old

Michelle, thanks a ton for the fantastic review and the five stars!

Australia
1 review
0 helpful votes
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Very happy
July 4, 2024

Very easy to navigate Laser site, good prices, delivery is fast

Date of experience: June 24, 2024
Punit K. Laser Co Rep
10 months ago

Thank you, Liu H.! We're glad to hear you're happy with our service and found our site easy to navigate. We appreciate your positive feedback on our prices and delivery speed.

California
3 reviews
0 helpful votes
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Just great customer care here and no pressure about payments everything went cool via paypal with no delays though

Date of experience: May 5, 2023
Punit K. Laser Co Rep
over a year old

Thanks for the 5-star review, Wella! We're thrilled to know that you had a wonderful experience. Your satisfaction means a lot to us. Enjoy your purchase and hope to see you again soon!

Australia
1 review
0 helpful votes
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Came fast, as described thanks a lot ………………………….,,,,,,,,,,

Date of experience: June 23, 2024
Punit K. Laser Co Rep
10 months ago

Thanks, Taryn N.! We're thrilled to hear everything arrived quickly and as described. We appreciate your support and are glad you found our prices unbeatable!

Australia
1 review
0 helpful votes
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Very efficient service
July 4, 2022

Very efficient service - and quick delivery. I like being kept informed of the delivery status by email :)

Date of experience: July 4, 2022
Punit K. Laser Co Rep
over a year old

Thank you for your lovely feedback, Deb. We look forward to serving you again in the future.

Solomon Islands
1 review
0 helpful votes
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Thank you for the delivery, it was timely
June 30, 2024

Thank you for the delivery, it was timely. Loved it and looking forward for future orders.

Date of experience: June 20, 2024
Punit K. Laser Co Rep
10 months ago

Thank you, Evance N.! We're glad to hear the delivery was timely and that you loved it. Looking forward to serving you again in the future!

Australia
1 review
0 helpful votes
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Online have never received my order,what has happened to it I got notification it had been shipped but it has not arrived

Date of experience: April 17, 2024
Australia
1 review
0 helpful votes
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100 % satisfied with total service contact
May 25, 2022

100 % satisfied with total service contact. The experience was professional and the product delivered ahead of time.

Date of experience: May 25, 2022
Punit K. Laser Co Rep
over a year old

Great to hear you feedback, Larry - Thank you. We look forward to serving you again.

Australia
1 review
0 helpful votes
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Ordering was easy & postage fast
August 27, 2022

Ordering was easy & postage fast. We already use Laser wireless cameras so decision process was none!

Date of experience: August 27, 2022
Punit K. Laser Co Rep
over a year old

Thank you for your feedback, Alicia.