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LaptopScreen

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Minnesota
1 review
0 helpful votes
Follow John P.
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I found a YouTube video how to change out the screen with my model. It was as easy as the YouTube showed. Easy to find the screen I needed on their website. Great price, they shipped the same day. Gave me a choice of which shipper, ie UPS, USPS, or EedEx. You don't see that very often. They guys are perfect.

Date of experience: October 3, 2016
Norway
1 review
2 helpful votes
Follow Kenneth M.
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After oredring my screen om a monday, it was delivered on my door friday morning in Norway. Well done! The screen works great.
Next time I need a new screen, laptopscreen.com will absolutely be my first choice. Thank you LaptopScreen.com

Date of experience: July 18, 2012
Ohio
1 review
2 helpful votes
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Overall very happy, similar story to the other reviews. Very happy to replace the display and not the entire laptop. My only request is that there would be a recycling program option, where you could return the damaged screen to Laptopscreen.com for recycling, to help reduce e-waste even more.

Date of experience: November 28, 2012
Ellis B. LaptopScreen Rep
over a year old

Hi Mark, thank you for your review!
Amazingly enough you've actually read our mind - the recycling program is in final stages of set up - you can expect to be able to send your old broken screens at a very competitive shipping rate for free disposal!

Wisconsin
1 review
1 helpful vote
Follow Karla K.
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I broke my screen on my lap top. The geek squad wanted $600 and several weeks turn around. Turns out the geek squad is a scam. I found laptopscreen.com on line and for $100 icluding the shipping I had a new one in three days. Awesome. The on line how to do it your self demo was also a nice feature.

Date of experience: April 12, 2011
GB
1 review
0 helpful votes
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Awesome!
April 4, 2018

I took a punt on this website, ordered my screen, it got delivered quicker than I imagined and worked like a dream. I have no hesitation to give them a thumbs up and would highly recommend. It worked for me and I would defiantly use them again.

Date of experience: April 4, 2018
Tennessee
1 review
2 helpful votes
Follow jillian h.
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Ended up on this site because the price of the laptop screen i purchased was the best here. Flawless transaction, received the screen as promised and received a request to review the site, so here I am. I read a lot reviews before I buy things so am returning the favor. Very happy, would purchase again.

Date of experience: September 10, 2012
Illinois
1 review
2 helpful votes
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I don't order online very often but when I do and get the service I got with laptopscreen.com I can say I will order from them in the future for my laptop screen needs, I am sure i will have another screen to replace soon for my alternate computer!

Date of experience: November 15, 2011
Massachusetts
1 review
2 helpful votes
Follow Eric L.
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I had to replace the lcd on my out of warranty ASUS gaming laptop due to a white broken screen. It was hard to find a glossy, HD resolution (1920x1080), laptop screen for it but I found it at laptopscreen.com. It came promptly and I installed it. Only problem I found is that it has two stuck dead pixels. They would probably charge me return shipping if I tried to send it back so I decided I'll just live with it. I know that it wasn't from me because I am experienced when it comes to computer work and installing laptop lcd screens. Also, when hooked up to an lcd tv, all pixels were correct so I know it's the screen and not the video card. So... hence the 3 star rating. They should test all screens right before sending them out and this might be able to be avoided more. If they want to take care of the customer to get a five star rating and exchange the screen and pay for all shipping costs... I'm all ears. Feel free to contact me through this review.

Date of experience: January 30, 2013
Georgia
1 review
2 helpful votes
Follow mark j.
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This transaction was a great one... from the researching of of needed info, to ordering the correct replacement LED, to great communication and fast delivery of product... install was a snap... hopefully, I will not need to test the strength of the warranty... all in all, this was a great transaction... I would recommend to anyone

Date of experience: December 20, 2011
Minnesota
1 review
2 helpful votes
Follow Bob H.
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Just purchased a screen for my son's HP laptop. The laptopscreen.com site was easy to use and had safeguards to make sure you ordered the correct screen for your computer. The communication from the order to deliver was top notch. I received the screen very quickly and the screen was packaged perfectly to prevent damage in shipping. When I was ready to install the screen I referenced the videos on their site to assist in the installation. I'm very happy with quality, customer service, timely shipping and great pricing. I would refer laptopscreen.com to my friends and family and I would use them again in the future.

Date of experience: March 18, 2013
Florida
2 reviews
2 helpful votes
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I got to speak to a person who knew this business. This person helped answer all my questions. The screen arrived when they said it would and best of all it worked! In this day and age, it is hard to find a company as good as this one.

Date of experience: January 21, 2012
New York
1 review
7 helpful votes
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Ordered from the USA and the screen was here in four days packaged very securely. The price was the cheapest I could find on the net too. I installed it in my laptop and it looks great. No problems as of yet and I had the screen for 2 weeks. Thanks!

Date of experience: April 23, 2011
Oklahoma
1 review
0 helpful votes
Follow Michelle H.
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Our son dropped his laptop and half of the screen was black! After confirming that it was only a cracked screen and receiving a quote of $200+, we ordered the screen and followed the instructions! His computer is just like new! We also received quick delivery of the new screen! Definitely recommend this company! Thank you!

Date of experience: October 5, 2017
North Carolina
1 review
0 helpful votes
Follow Al S.
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The LaptopScreen.com web site let me drill down to the exact model I have and even gave me options of the finish (matte or glossy). I received the order just as the confirmation had stated and the screen fit perfectly.

Date of experience: August 11, 2015
GB
1 review
0 helpful votes
Follow Ian L.
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A brilliant service the web site very easy to navigate and simply put in the model number which you find on the back of your damaged screen and the search comes up with the compatible screen simply easy 5 stars

Date of experience: June 19, 2020
New Jersey
1 review
1 helpful vote
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Great Experience!
May 28, 2016

I had to get my screen replaced so I ordered it from Laptopscreens and they offered glossy or matte screens so I tried the matte one and it's amazing no more glare! Also I received it before the expected date!

Date of experience: May 26, 2016
Indiana
1 review
1 helpful vote
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Ordered a replacement screen for a Toshiba Satellite. The screen arrived quickly as promised. When the number on the back of the replacement screen didn't match the OEM, I sent an e-mail questioning the difference. Response was with 24 hrs as promised. Installation went fine. No problems. Works great. All-in-all; perfect.

Date of experience: May 17, 2011
Georgia
2 reviews
2 helpful votes
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I would have rated laptopscreen.com with 4 stars. However, they excelled in three areas; reasonable cost; fast shipping (I ordered on Friday and it was delivered Monday) and packaging. The display was inside a static bag, the static bag was inside a bubble wrap envelope, and the bubble wrap envelope was inside a heavyweight cardboard box. That earns 5 stars in my book!

Date of experience: December 6, 2013
Virginia
1 review
9 helpful votes
Follow bill j.
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This site is locate in Vancover and if one uses a debit card there will be international charges. The people sent me a screen with one of the wires too short and when I hooked up out of the case it did not sync with my video card. I sent it back for a refund to which they tested their screen and said it worked fine. My system has several types of lcds, theirs just did work. I asked about my refund they said it would be 3-5 days before they returned my money. When sending unit back there are charges incurred and paper work that has to be included for shipping outside U.S. Their site is slow and all correspondence has to go through the site. No direct emails except to notify one that there is something to read at thier site. It has taken almost three weeks to get done that which if I used a US site would have been done in half the time. I will not use again, ever.

Date of experience: September 16, 2010
Ellis B. LaptopScreen Rep
over a year old

LaptopScreen.com has two facilities, one in Seattle, WA and another in Vancouver, Canada.
All US orders are shipped from the USA facilities, and no International charges are incurred.
International charges (by banks or customs) can now only happen when shipping to destinations outside of USA & Canada.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free 1-855-630-1111

Canada
1 review
1 helpful vote
Follow andrew s.
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Instead of the $700 the Apple retailer asked me to pay to replace a broken macbook screen, I luckily found an identical match at laptopscreen.com. And for just over $100 (including shipping) and an hour of my time, my macbook works flawlessly again!

Date of experience: October 6, 2011

Overview

LaptopScreen has a rating of 4.4 stars from 2,238 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

service
166
value
184
shipping
185
returns
43
quality
177