About the Business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The selection was very good and the pricing was competitive. The ordering process was easy and quick.
The selection was very good and the pricing was competitive. The ordering process was easy and quick.
So many choices! Found what we thought would look good and the fast service is a bonus!
Information was accurate. Good to know what was going on.
We were very happy with our first purchase from Lamps Plus. Great selection.
Hi - thanks for the comments. We do have designs in all price points, so if you have a budget in mind just let us know and we can give you some suggestions.
We were very happy with our first purchase from Lamps Plus. Great selection.
Easy shopping experience and a wide selection of items to choose from.
Very easy…. Reviewed lamps in line, ordered and they arrived in 2 days! They look great!
Great to hear, thanks so much for the review and rating. We hope you enjoy your new lamps!
Description referred to lamp as hammered bronzed brass finished. However, after opening box found that it was in fact resign. May have been in the description section and I failed to notice. Not a real problem as the overall look is fantastic and one can not tell that it is not metal unless one touches or taps the lamp base. Overall, very stylish lamps and quality shades for a great price. It fits the bill!
Very easy to use although I did not get a response at all when I entered an inquiry about local pick up from my closest store. I ended up just going down there in person to see if they had the lamp in stock which they did not. That was a little irritating. But the lamps are absolutely beautiful. The bulbs that were recommended as being used with this lamp, however, were not the right size. It wasn't a big deal; we just kept them for something else and got different ones, but I would recommend that whoever pairs bulbs with lamps checks into that because they were too long for the shade.
Hi Erica - we apologize for you not getting a response from one of our stores. We'd like to learn more about your experience, so if you could, please send an email with additional details to Community@LampsPlus.com. We will then investigate an see what happened. Thank you for your comments, we appreciate them.
Good selection, reasonable prices, user friendly ordering and
Checkout process!
Thank you for the feedback and for your repeat business, we certainly appreciate it.
I ordered two beautifully designed lamps for our bedroom online. They were reasonably priced and are so much more attractive than the single lamp they replaced.
Great to see that you are both a store and an online customer. Thank you, and thank you for the rating and comments.
Beautiful product, great price and excellent packaging
From the time I placed the order and I receivedLampsPlus kept me up to date and made sure my purchase had arrived. It was like having my mother handle everything for me. Terrific experience.
Hi - sounds like you may have used our text alert feature, which is a great way to track your order. Thanks for the feedback and comments.
Love the many size and color choices to choose from
Hi - glad you found a design you love! Thanks for the rating and the comments.
Love the many size and color choices to choose from
The mirrors are excellent quality! Unfortunately, the shipper delivered them to the wrong address and I had to spend hours following up and then had to file an investigation. They were delivered about 3 days after the investigation was filed but it was a hassle.
We apologize for the inconvenience. If you have not already spoken with our customer service team please do so so that we can follow up with the shipping company about the mix-up. Thank you for the comments.
Products arrived packaged well and in a timely matter.
Products arrived packaged well and in a timely matter.
Always a good experience with LampsPlus. Thank you.
We value your feedback, thank you for leaving comments and a review.
Always a good experience with LampsPlus. Thank you.
Product is great looking. Too much foam packing, very difficult to remove
From box, hard also to dispose. Think pellets or bubble wrap would be
Better.
Hi - thank you for the feedback on the packaging. We are always looking for ways to improve our delivery service, so we will take a look at your order to see what can be done. Thanks again.
I probably searched 20 websites trying to figure out my "style" in light fixtures! LampsPlus has the most versatile selection with a wide range of prices. Hardest thing on your website is trying to choose the perfect light! So many choices!
We value your input, thanks so much for the comments.
I ordered a floor lamp and received the lamp in five days, no issue with the lamp and it was easy to assemble. Lamps Plus kept me informed with the status of my order. I would order from this company again.
We appreciate the comments, thank you.
I have not received my lamp!? I saw lots of lamps I liked and thought it would be easy.
Well it hasn't been
Hi - if your order shipped you should have received an email notification. You will not be charged for anything until your order ships. To track your order you can visit us online and use our order tracking page, or contact our Customer Service team for assistance.
I found just what I was looking for.
Thank you
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Karla - thank you for being a repeat customer of ours, we appreciate it!