business logo of Lamps Plus

Lamps PlusReviews 1,169

4.7

About the Business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
How would you rate Lamps Plus?
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
189
quality
1,027
This company responds to reviews on average within 1 day

Instant Feedback

20,012 reviews
Ohio
1 review
0 helpful votes
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Lamp
September 14, 2021

I love my lamp! Thank you, thankyou. Thank you thankyou thank you

Date of experience: September 14, 2021
John B. — Lamps Plus Rep
over a year old

Thank you! We appreciate the feedback.

Texas
1 review
0 helpful votes
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Good. Order easy. Email confirmation. The only thing I would like is immediate confirmation of delivery to prevent the lamp sitting on my porch exposed to thieves

Date of experience: September 14, 2021
John B. — Lamps Plus Rep
over a year old

Hi - if you mean that the lamp slips on the surface of your table, it may be that if you have a highly polished table surface you might need to place a small pad under the lamp. If you need additional help or troubleshooting please contact our customer service team and they will be able to help you out.

Maryland
1 review
0 helpful votes
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Convenient quality
September 14, 2021

Quick convenient and many choices of quality items

Date of experience: September 14, 2021
California
1 review
0 helpful votes
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Nice chair.
September 13, 2021

Everything is great, except the bouncing prices. Chair looks good. Quality isn't great, but is OK for the price. DIY leg assembly was a surprise. Satisfied customer.

Date of experience: September 13, 2021
John B. — Lamps Plus Rep
over a year old

Hi - not sure what you mean by bouncing prices. If you did see a price change it may be that the design was on sale and then reverted to the normal price. Thanks for the comments and review.

Colorado
1 review
0 helpful votes
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Mirror
September 13, 2021

Mirror was as described. It was packaged to prevent damage and I am pleased with my purchase.

Date of experience: September 13, 2021
John B. — Lamps Plus Rep
over a year old

Enjoy your new mirror and thank you for the input.

California
1 review
0 helpful votes
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I got my package the next day! Faster than I expected.
September 13, 2021
Updated review

I am able to find what I am looking for quickly. Easy shopping experience.

Date of experience: September 13, 2021
John B. — Lamps Plus Rep
over a year old

Great to hear, thank you for the review.


I am able to find what I am looking for quickly
September 6, 2021
Previous review

I am able to find what I am looking for quickly. Easy shopping experience.

Date of experience: September 6, 2021
California
1 review
0 helpful votes
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Would buy again
September 13, 2021

Came in timely manner. Items were of good quality. Everything was secure. Only downside was the mess the foam made as you were unpacking the items.

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Good choices for living room table lamps.
September 13, 2021
Updated review

Excellent choices and we did not need to go looking at any shops. Shipping was quick and packaging was excellent, in addition the lamps came with led lights which were free of charge.

Date of experience: September 13, 2021

Excellent choices
September 6, 2021
Previous review

Excellent choices

Date of experience: September 6, 2021
Pennsylvania
1 review
0 helpful votes
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Excellent
September 13, 2021

Very happy with the two lamps I ordered and received.

Date of experience: September 13, 2021
John B. — Lamps Plus Rep
over a year old

Thank you for the comments. We hope that you enjoy your new lamps!

Arizona
1 review
0 helpful votes
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Cancelled order was ignored
October 13, 2021

I cancelled the order before it was shipped. It was shipped anyway. I will return the merchandise.

Date of experience: September 13, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we apologize for the inconvienience. We try and ship orders as quickly as possible, so it sounds like your order shipped before you cancelled it. Just contact our customer service team and they'll be happy to help you with a return or with any other assistance you may need.

Iowa
2 reviews
0 helpful votes
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Just what I wanted
September 13, 2021
Updated review

Good overall experience. Many options to select from.

Date of experience: September 13, 2021

Good overall experience
September 6, 2021
Previous review

Good overall experience. Many options to select from.

Date of experience: September 6, 2021
New York
1 review
0 helpful votes
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Excellent service
September 13, 2021

It was stress free, quick and easy to find what I needed.

Date of experience: September 13, 2021
Florida
1 review
0 helpful votes
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CEO/President
September 13, 2021
Updated review

Pleased with what I had ordered. I just wish the delivery was faster

Date of experience: September 13, 2021

Pleased with I had ordered
September 13, 2021
Previous review

Pleased with I had ordered. I just wish the delivery was faster

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Mirror
September 13, 2021
Updated review

Always easy to shop online. Keep in mind that Lamps Plus has more than Lamps!

Date of experience: September 13, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we do have more than lamps, thank you for mentioning that!


Always easy to shop online
September 6, 2021
Previous review

Always easy to shop online.

Date of experience: September 6, 2021
Texas
1 review
0 helpful votes
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Teal Accent Chair
September 13, 2021

I am a happy customer with my chair. I couldn't believe the quick delivery. It hasn't been an easy task to find a teal chair that I like for the price and quick shipment. Honestly, all the goods reviews sold me on my purchase. Guess what, as soon as I purchased the chair it when on sale. So, I ordered another one for my living room. Can't wait to receive it. Thank LampsPlus & all the helpful reviews.

Date of experience: September 13, 2021
John B. — Lamps Plus Rep
over a year old

Glad to see that you found our reviews helpful, thank you for the feedback.

Pennsylvania
1 review
0 helpful votes
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Highly Satisfied
September 13, 2021

I found what I wanted and the price was reasonable.

Date of experience: September 13, 2021
Pennsylvania
2 reviews
0 helpful votes
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Pleated lampshades
September 13, 2021

Had the style I wanted at a reasonable price. Delivery was fast. Good site to use and easy to use.

Date of experience: September 13, 2021
California
1 review
0 helpful votes
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Speedy service. Lovely product
September 13, 2021
Updated review

I've ordered this item previously. Wanted another one - found it immediately and purchased it.

Date of experience: September 13, 2021

I've ordered this item previously
September 5, 2021
Previous review

I've ordered this item previously. Wanted another one - found it immediately and purchased it.

Date of experience: September 5, 2021
Arizona
1 review
0 helpful votes
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I'll shop Lamps Plus again!
September 12, 2021

Great lamp, affordable and arrived when it was supposed to.

Date of experience: September 12, 2021
North Carolina
2 reviews
2 helpful votes
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Great looking, good quality
October 12, 2021
Updated review

The stools arrived in great condition, carefully packed to minimize potential damage. The first stool took a while to assemble since I was doing this on my own. But I did the 2nd one in half the time, after I figured out a couple of assembly tricks. The stools look great. The swivel functions perfectly. I ordered a third stool to finish off the look of the island. Very pleased!

Date of experience: September 12, 2021
Ani K. — Lamps Plus Rep
over a year old

Hello - We are happy to hear you were able to fully assemble your stools and are now enjoying them! Please feel free to contact our customer service team again if you have any questions or concerns.


Always have good experience with Lamps Plus
September 5, 2021
Previous review

Always have good experience with Lamps Plus

Date of experience: September 5, 2021