From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Unfortunately the site has the height of the lamp listed as 14 3/4" which would have worked perfectly in my entertainment center. In actuality these lamps are 17.5" tall. Had I read all the comments I would have learned this ahead of time. I have no use for these lamps and will have to find something else.
Lamps Plus has a large and varied inventory. The Chat help was awesome. Thank you
Glad you found our chat service useful, thank you for the feedback.
We received our order quickly and with no problems. Assembly was easy and it looks beautiful. Exactly what we wanted!
Glad to hear that! Thank you for the comments and we hope you will enjoy your new fountain.
Your website is user friendly and the description of the products are clear.
Thank you for saying so, we appreciate it.
I've ordered many times from lamps plus when I lived in Florida. Now I'm in Canada. My new lights came really fast!
Hi - thanks for continuing to be a customer or ours since your move north, we appreciate it. If you have any questions about your order just reach out to us and we can help you out.
Ordering was easy, love the lamp and how well it fits into my home
Great to hear that, thank you.
I have two very old Japanese figurine lamps. My parents got them in 1949 and they were passed to me My pagoda shades are in bad shape from years of packing/moving—general wear and tear over 53 years. I was glad I could find so many styles to choose from here!
But when I received the shades one was damaged I contacted on a chat line and had an immediate response. A new shade was sent. Customer service is always a big deal with me.
Hi - we hope you enjoy your new lighting. Please let us know if you have any questions about your order.
Easy process in ordering and fast delivery! The lights are beautiful. Thank you, LampsPlus!
Thank you for your order, and thanks to your friend for the recommendation! Hope you enjoy your new lighting.
Easy to order and excellent collection, it has small curve on the chandelier
I received my order in a timely manner and in good condition.
Hi - thank you for letting us know, we hope you enjoy your new lighting.
Easy and fast ordering procedures.
The lamps were exactly what I was searching for.
Very easy shopping, I have been working on my cart for weeks and finally settled on products
Great selection and style. Looking forward to purchase. Thanks!
As a rental property owner and manager, I purchase light fixtures from LampsPlus pretty often and to date I have not had a bad experience.
Great product... excellent quality. Fast delivery too.
Great prices, quick delivery and good quality! I can find more of what I'm looking for in decorating, than I can in most other places
After my first purchase from LampsPlus, my second experience was just a good! Super happy with this business.
Always a 5 with lamps plus. I order all my lighting here.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi - the design of the lamp you ordered has an uno style shade, and it is possible to fit it onto the lamp the wrong way around, which would make the lamp be taller. If you reach out to our customer service team they can investigate and help you out.