business logo of Lamps Plus

Lamps PlusReviews 1,171

4.7

From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
189
quality
1,028
This company responds to reviews on average within 1 day

Instant Feedback

20,035 reviews
Florida
1 review
0 helpful votes
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Arch Mirror
October 11, 2021

Good. Reviewed offerings of mirrors online seeking one that had the correct style, dimensions, finish and was sturdy enough.

Date of experience: October 11, 2021
John B. — Lamps Plus Rep
over a year old

Thanks for the feedback and your comments, we appreciate it.

Florida
1 review
0 helpful votes
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Amazing chairs!
October 10, 2021

I was quite surprised to find chairs, mush less chairs that I love on LampsPlus! These chairs are great for what I need, I looked for hours, read reviews and these seem to be the best for the price. They will go in my dining room so they probably won't get a lot of use, but they are really pretty! They are pretty comfortable too. I'm very happy with them!

Date of experience: October 10, 2021
Florida
1 review
0 helpful votes
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Happy
October 10, 2021

So happy I ordered more.! Exactly what I needed. Yay!

Date of experience: October 10, 2021
Wisconsin
1 review
0 helpful votes
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Great lamps!
October 10, 2021

These lamps are great! Shipping was fast and the lamps throw off so much light!

Date of experience: October 10, 2021
California
1 review
0 helpful votes
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Faster
October 10, 2021

100 % satisfaction very good service friendly staff

Date of experience: October 10, 2021
Massachusetts
1 review
0 helpful votes
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Great Find!
October 10, 2021

Easy so far. Found precisely what I was looking for and hadn't been able to find elsewhere. Everything arrived and appears to work. Very pleased.

Date of experience: October 10, 2021
John B. — Lamps Plus Rep
over a year old

Thanks for the feedback and your comments, we appreciate it!

Tennessee
1 review
0 helpful votes
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Thank you
October 10, 2021

Delivered with out a scratch. Thank you very much.

Date of experience: October 10, 2021
Tennessee
1 review
0 helpful votes
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Lamps came fast!
October 10, 2021

Love the search ability and speedy shipping on Lamps Plus!

Date of experience: October 10, 2021
Texas
1 review
0 helpful votes
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My lamp
October 10, 2021

Great. It was what I needed and it looks great on the piano

Date of experience: October 10, 2021
California
1 review
0 helpful votes
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Lyn Harras
October 9, 2021

It was a great experience to order online. Very fast delivery time and free shipping. No issues with our order, it's just what we wanted!
Thank you!

Date of experience: October 9, 2021
John B. — Lamps Plus Rep
over a year old

That's great to hear, thank you!

Texas
1 review
0 helpful votes
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Lamp Shade Replacement
October 9, 2021

Originally saw one on Amazon that indicated ships from LAMPS Plus. I found it on the website at a cheaper price.

Date of experience: October 9, 2021
Arizona
2 reviews
0 helpful votes
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Love the look have to have it installed
October 9, 2021

Easy fast and reasonable delivery time for installation

Date of experience: October 9, 2021
Oklahoma
1 review
0 helpful votes
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Wall sconces
October 9, 2021

Love them. Looked everywhere couldn't find anything I liked - until I got to your website. They're already hung. Thanks!

Date of experience: October 9, 2021
New York
1 review
0 helpful votes
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Delivery issue
October 9, 2021

Products were delivered to wrong address. Products delivered to wrong address

Date of experience: October 9, 2021
Pennsylvania
1 review
0 helpful votes
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Quality Products
October 9, 2021

Excellent experience browsing through pages of chandeliers in online catalog.

Date of experience: October 9, 2021
Georgia
1 review
0 helpful votes
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Very good experience!
October 8, 2021

Site is easy to use! I think I will love the lamps but free returns if I don't! I will shop here again!

Date of experience: October 8, 2021
John B. — Lamps Plus Rep
over a year old

Thanks for finding us on Google! We hope you enjoy your new lamps, and please let us know if you have any questions about your order.

Nebraska
1 review
0 helpful votes
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Very nice
October 8, 2021

Excellent ordering and easy check out. Outstanding experience.

Date of experience: October 8, 2021
Virginia
1 review
0 helpful votes
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Package Damaged by FedEx
November 7, 2021

My experience with Lamps Plus has always been more than satisfactory. However, this last parcel delivered by FedEx was partly smashed and torn. The fixture inside does not appear to be damaged, but I won't know until I install it.

Date of experience: October 8, 2021
John B. — Lamps Plus Rep
over a year old

Hi - we apologize for the state of the box that the carrier delivered to you. Please inspect the design and should there be any damage contact our customer service team and they can help you out with a replacement shipment. Thanks for the comments.

California
1 review
0 helpful votes
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Ceiling Fan with Light
October 8, 2021

Arrived fast and love my ceiling fan! It's quiet and efficient!

Date of experience: October 8, 2021
Rhode Island
1 review
0 helpful votes
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Big Site Big Service
October 8, 2021

Dizzying Selection and you will find something - when my order went astray I was able to speak to a live person and everything was quickly resolved

Date of experience: October 8, 2021
John B. — Lamps Plus Rep
over a year old

We do have a lot to choose from! If you need any help selecting a design just reach out to us and one of our design experts can assist you. Thank you for the comments.