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Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
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Great service, online order, on time delivery, with lots of referral
I have been watching this lamp for a while & it has gone from $350 to over $500 & now it is on sale.
We Very satisfied with your quality and service! Thank You! I highly recommend!
I researched and thought I'd finally found a company whose products were NOT made in China. Possini site said their products are made in Italy so I was excited to proceed with my order to furnish lighting for our new house with as many Possini products as I could. But much to my disappointment every single box came with a MADE IN CHINA stamp across it. I'd put so much time and effort into selecting these fixtures that I just couldn't bring myself to return them. I do like them but am disappointed I was mislead about their country of origin.
Was looking for a sensor touch lamp hard to find, found it here
We like the look of the bathroom lights. Not too modern. But just right for our style.
Wonderful to see you had a great visit with us, thank you for the comments.
Website is easy to navigate and find what you are looking for and compare items and cost.
We are happy that you had an easy time navigating the site, we appreciate your feedback.
Couldn't really find what I was looking for but found one that would work. We had a very patinaed farm house style light that I couldn't find. Probably 20 years old! Waiting for our electrician to install next week.
The lamp arrived before the mentioned date of arrival, and i'ts exactly as advertised. Good packaging, it arrived without any damages. I'm very happy with my purchase.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Great service online. Timely shipping. Arrived undamaged
Thank you, we appreciate the feedback and the comments.
I love my light fixture. The photos showed exactly how it looks and it fits great in my kitchen. I would purchase again from Lamps Plus!
Great to hear from you, thank you for the visit and responses.
I have ordered in the past from lamps Plus and continue to use their site.
Thank you for being a returning customer of ours, we appreciate the visit and the feedback!
The fixture appears to be made well and looks stunning! I am so glad I bought it.
Wonderful to see you had a great visit with us, thank you for the comments.
It was very quick and easy to place this order. I've ordered several items from this online site. It was easy and everything went smooth. I'm very satisfied with the service I received.
Prompt shipping. Excellent packing. Nothing broken. Direct one-for-one replacement. Amazed the electrician that it was the exact same fixture available to replace18 year old units.
Thank you for the feedback, we appreciate you taking the time to leave us a review.
Great website very easy to navigate and ordering was a breeze
Found the style and size of lampshade I needed for a pair of small marble tablelamps that had belonged to my grandmother.
First try resulted in return-I needed to read measurements correctly; return was easy and not questioned. Second try was just right.
Hello Carole,
We appreciate your feedback and are glad to hear you are satisfied with your purchase. If you are still not totally satisfied, please reach out to us at ratings@lampsplus.com with additional comments or feedback.
Answer: Hi Diane - if you need help with a refund or with any order, please contact our customer service team. You can reach them by phone or Live Chat, and they will be happy to investigate your order and help you out.
Answer: They do, but only in select areas. So you should call them to see where they offer it.
Hello Cindy,
We apologize that you were misled. Could you please email us the site you saw that had the incorrect information? We will get this corrected for future shoppers. We can be contacted at community@lampsplus.com. We hope you still enjoy your products and continue to shop with us again!