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Lamps PlusReviews 1,198

4.7

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From the business

Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.


lampsplus.com
Founded in 1976
Chatsworth, California, United States
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Lamps Plus Reviews Summary

Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
194
quality
1,055
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California
1 review
0 helpful votes
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Great service
July 6, 2024

Great service, online order, on time delivery, with lots of referral

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
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Very positive.
July 6, 2024

I have been watching this lamp for a while & it has gone from $350 to over $500 & now it is on sale.

Date of experience: June 26, 2024
New York
1 review
0 helpful votes
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Great lamps
July 6, 2024

We Very satisfied with your quality and service! Thank You! I highly recommend!

Date of experience: June 26, 2024
Florida
1 review
0 helpful votes
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Mislead
July 6, 2024

I researched and thought I'd finally found a company whose products were NOT made in China. Possini site said their products are made in Italy so I was excited to proceed with my order to furnish lighting for our new house with as many Possini products as I could. But much to my disappointment every single box came with a MADE IN CHINA stamp across it. I'd put so much time and effort into selecting these fixtures that I just couldn't bring myself to return them. I do like them but am disappointed I was mislead about their country of origin.

Date of experience: June 26, 2024
Amira T. — Lamps Plus Rep
over a year old

Hello Cindy,
We apologize that you were misled. Could you please email us the site you saw that had the incorrect information? We will get this corrected for future shoppers. We can be contacted at community@lampsplus.com. We hope you still enjoy your products and continue to shop with us again!

Montana
1 review
0 helpful votes
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Touch lamps
July 5, 2024

Was looking for a sensor touch lamp hard to find, found it here

Date of experience: June 25, 2024
Illinois
1 review
0 helpful votes
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Looks Great
July 4, 2024

We like the look of the bathroom lights. Not too modern. But just right for our style.

Date of experience: June 24, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

Texas
1 review
0 helpful votes
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Lamps
July 4, 2024

All three lamps I have ordered are perfect my home. Thank you very much!

Date of experience: June 24, 2024
North Carolina
1 review
0 helpful votes
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Outdoor Ceiling Fan
July 3, 2024

Website is easy to navigate and find what you are looking for and compare items and cost.

Date of experience: June 23, 2024
Amira T. — Lamps Plus Rep
over a year old

We are happy that you had an easy time navigating the site, we appreciate your feedback.

Georgia
2 reviews
0 helpful votes
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Great looking
July 3, 2024

Couldn't really find what I was looking for but found one that would work. We had a very patinaed farm house style light that I couldn't find. Probably 20 years old! Waiting for our electrician to install next week.

Date of experience: June 23, 2024
New York
1 review
0 helpful votes
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Satisfied Customer
July 3, 2024

The lamp arrived before the mentioned date of arrival, and i'ts exactly as advertised. Good packaging, it arrived without any damages. I'm very happy with my purchase.

Date of experience: June 23, 2024
Amira T. — Lamps Plus Rep
over a year old

Hi, thank you for the reply, wonderful to hear from you and get your feedback.

Ohio
1 review
0 helpful votes
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Great service online. Timely shipping. Arrived undamaged

Date of experience: June 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you, we appreciate the feedback and the comments.

New York
1 review
0 helpful votes
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Kitchen light fixture
July 1, 2024

I love my light fixture. The photos showed exactly how it looks and it fits great in my kitchen. I would purchase again from Lamps Plus!

Date of experience: June 21, 2024
Amira T. — Lamps Plus Rep
over a year old

Great to hear from you, thank you for the visit and responses.

Minnesota
1 review
0 helpful votes
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Perfect fit
June 28, 2024

I have ordered in the past from lamps Plus and continue to use their site.

Date of experience: June 18, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for being a returning customer of ours, we appreciate the visit and the feedback!

New York
1 review
0 helpful votes
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The fixture appears to be made well and looks stunning! I am so glad I bought it.

Date of experience: June 17, 2024
Amira T. — Lamps Plus Rep
over a year old

Wonderful to see you had a great visit with us, thank you for the comments.

Idaho
1 review
0 helpful votes
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Table lamps
June 26, 2024

It was very quick and easy to place this order. I've ordered several items from this online site. It was easy and everything went smooth. I'm very satisfied with the service I received.

Date of experience: June 16, 2024
Florida
2 reviews
0 helpful votes
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Exactly as Advertised
June 25, 2024

Prompt shipping. Excellent packing. Nothing broken. Direct one-for-one replacement. Amazed the electrician that it was the exact same fixture available to replace18 year old units.

Date of experience: June 15, 2024
Amira T. — Lamps Plus Rep
over a year old

Thank you for the feedback, we appreciate you taking the time to leave us a review.

North Carolina
1 review
0 helpful votes
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Great experience
June 25, 2024

Great website very easy to navigate and ordering was a breeze

Date of experience: June 15, 2024
California
1 review
0 helpful votes
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Just What I Needed
June 24, 2024

Found the style and size of lampshade I needed for a pair of small marble tablelamps that had belonged to my grandmother.

Date of experience: June 14, 2024
Illinois
1 review
0 helpful votes
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Attention to detail
June 24, 2024

First try resulted in return-I needed to read measurements correctly; return was easy and not questioned. Second try was just right.

Date of experience: June 14, 2024
Amira T. — Lamps Plus Rep
over a year old

Hello Carole,
We appreciate your feedback and are glad to hear you are satisfied with your purchase. If you are still not totally satisfied, please reach out to us at ratings@lampsplus.com with additional comments or feedback.

Colorado
1 review
0 helpful votes
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Thank you for making my lamp purchase a quick and agreeable experience. One suggestion: more table lamps in the $50 - 100 range, single lamps (not two-lamp sets).

Date of experience: June 11, 2024