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From the business
Lamps Plus® is the nation's largest lighting retailer, delivering a winning combination of service, selection and value. We offer an unbeatable selection of lamps and lighting fixtures for indoors and out, including a wide selection of exclusive and customizable designs. Plus, we carry a full range of home furnishings, from seating and storage to wall art and decor.
Lamps Plus Reviews Summary
Lamps Plus enjoys a strong reputation for its diverse product selection, high-quality fixtures, and reliable shipping, with many customers praising the seamless online shopping experience. Positive sentiments highlight the company's competitive pricing and responsive customer service, fostering long-term loyalty among buyers. However, some customers express concerns about assembly difficulties, service delays, and occasional issues with product quality, such as misaligned components. Overall, while the company excels in delivering value and customer satisfaction, addressing the noted inconsistencies in product quality and support could further enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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The process was quick and easy. Ordering was a snap and communication was outstanding.
Great to hear from you, thank you for the visit and responses.
Online ordering easy and product arrived promptly. Product matched description. Happy with my option.
Glad to hear the website was easy to use!
The store is always well appointed and inspiring. Associates and managers are pleasant and the website is inspiring!
Wonderful to see you had a great visit with us, thank you for the comments.
Fountain is of very good quality. Delivery was awesome! Driver left the fountain as i requested.
Thank you for the great feedback, we hope you enjoy your purchase.
Some marks and small issues with the furniture - packaging on one unit was bad and broken.
We appreciate the feedback and hope you shop with us again soon.
Items were broken during shipment. These were 2 larger rectangle shaped mirrors. They did arrive at the timeframe expected. We anticipated they would have been better packed just for shipping, but they had no styrofoam or bubble wrap to protect corners. It's clear from how they broke the had been set on edge at a single point rather than setting on the whole edge. Boxes were clearly marked as mirrors.
We are working with LP to get a credit for items- & will not repurchase these items.
At least CS responded back right away when we alerted them. Which hasn't been the case with some other large internet businesses.
Thank you for your feedback, we’re very sorry for the condition your order arrived in. Rests assured should you decide to place a new order, we’re happy to request additional protection to ensure no damage is received during transit. Please contact us and speak with a customer service agent at 800-782-1967.
I didn't have the ability to leave any shipping instructions. I need this send FED Ex regular or UPS not through USPS since they don't recognize our street address.
I needed a specific style, height and found a good selection on Lamp Plus. The lamp is beautiful and quality base. Unfortunately the shade had a few dents in shipping that are barely noticeable but I hide them in placement of the lamp.
Thank you, we appreciate the feedback and the comments.
It works. ```````````````````````````````````````````````
We appreciate your business and hope you visit our site again!
We have this lamp in our bedroom. It definitely lights up the entire room.
Thank you for the great feedback, we hope you enjoy your purchase.
We ordered new outdoor light fixtures. They arrived quickly, packaged carefully. Everything arrived in perfect condition.
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
I have found Lamps Plus to have an excellent selection of lighting fixtures. We have ordered several different styles for a new home build. All have been high quality and were as good or better than expected. All have been delivered quickly and in excellent condition.
Glad to hear the website was easy to use!
The price is higher than just a couple weeks before but still within my budget.
We appreciate the feedback, thanks so much!
Easy access to product I wanted to buy. Easy to place order.
(The survey wants at least 50 words, so I am just filling in some to make the survey people happy. LOL)
Glad to hear the website was easy to use!
Online shopping made easy - enjoyed the experience & love our new lights
Hi, thank you for the reply, wonderful to hear from you and get your feedback.
Easy to order, took literally minutes. Loved the product, in fact we have two!
Love the lamps and great prices. All the lamps that I purchased come packed perfectly.
It has been a while since I've been on the website and needed to order another Outdoor Wall Lamp and the company still had what I ordered 7 years ago. Very thankful for that as my whole house has these lamps. I also appreciate that they are part of the Upromise program.
Great experience. Goes great with everything in the bedroom.
Very nice lamps for my bedroom. Would recommend them. They create a comfortable atmosphere.
Thank you for the feedback, we appreciate you shopping with us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate the comments, thank you.